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Samsung DS 616 User Manual

Digital communications system
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See also: Technical Manual
DS
6 1 6
Digital Communications System

General Description

Every effort has been made to eliminate errors and ambiguities in the information
contained in this guide. Any questions concerning information presented here
should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, 2700 NW
87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG
TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising
from the erroneous interpretation or use of information presented in this guide.

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Summary of Contents for Samsung DS 616

  • Page 1: General Description

    Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, 2700 NW 87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide.
  • Page 2 Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S PART DESCRIPTION PAGE SYSTEM OVERVIEW INTRODUCTION................1.2 SIZE AND CONFIGURATION ............1.2 TECHNOLOGY .................. 1.5 PROGRAMMING ................1.5 HARDWARE DESCRIPTIONS BASIC KEY SERVICE UNIT ............... 2.1 OPTION BOARDS ................
  • Page 4 DS 616 GENERAL SYSTEM DIAGRAM SINGLE LINE STANDARD TELEPHONE TELEPHONE TONE / PULSE DS 24D KEYSET DOOR PHONES EXTERNAL MUSIC SOURCE COMPUTER - SYSTEM PROGRAMMING - REMOTE PROGRAMMING SVM 400 AUTO ATTENDANT CARD 48 VDC BATTERY BACKUP 110V AC EXTERNAL PAGING...

  • Page 5: System Overview

    The trunk expansion slot provides an option to select a S3TRK or S6TRK card. The DS 616 allows two (2) option boards. One provides two (2) serial I/O ports, with ana- log Caller ID (FSK) decoder (a DSP chip), the second provides AA facilities.
  • Page 6 CONFIGURATION NOTES 1. The DS 616 does not support the installation of KDbs (Keyset Daughter Boards) for additional DLI or SLI expansion. 2. Only one (1) trunk expansion card is possible 3. Only one (1) SIO option board and one AA option board are possible.
  • Page 7 DS 616 SYSTEM CONFIGURATION AA OPTION U703 U704 U705 U706 OPTION EVEN EVEN POWER SUPPLY...

  • Page 8: Technology

    Processors (DSPs). Each DSP may be configured by the switching control program as a DTMF sender, a DTMF receiver or as a C.O. tone detector on a per-call basis. DS 616 is equipped with one engine chip which contains four (4) DSP channels. The DSP channels are fully shared throughout the system as a common resource.
  • Page 9 This file can then be saved as a backup and be uploaded when required to restore the database. Through the use of modems, PCMMC can access a DS 616 system remotely (off-site) to make database changes or perform uploads or downloads of the...

  • Page 10: Hardware Descriptions

    PART 2. HARDWARE DESCRIPTIONS 2.1 BASIC KEY SERVICE UNIT The DS 616 Key Service Unit (KSU) is a single metal cabinet containing the following: A power supply. Processing, memory and switching. CPU (68EC000), 2 Mbyte Program Memory, 256 Kbyte Data Memory with a backup super capacitor, real time clock.

  • Page 11: Trunk Expansion Boards

    AA OPTION BOARD The AA option board is equipped with a 4-channel built-in AA. There are two dedicated connectors in the Basic KSU for the option board. The board has its own processor, 68EC000, 64 Kbyte program memory, 512 Kbyte pre-recorded message memory, 1 Mbyte data and customer message memory and a DSP chip for AA processing.

  • Page 12: Station Equipment

    2.4 STATION EQUIPMENT DS 24D KEYSET (See Figure 2–2) Built in Speaker Phone 24 programmable keys with tri-colored lights Four fixed function keys 32 character display (2 x 16) with three associated soft keys and a scroll key UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted...

  • Page 13: Optional Equipment

    Door Phone Interface Module (DPIM) and Door Phone (see Figures 2–4 and 2–5) The DPIM adapts any DLI circuit for use with the door phone unit Commonly used to request entry through locked doors (interior or exterior) or as a room monitoring box Provides contact control to be used with customer-provided electric door lock The maximum number of door phones available is limited to the number of available...

  • Page 14: Specifications

    PART 3. SPECIFICATIONS The following tables provide technical data for the DS 616 hybrid/key telephone system. 3.1 ELECTRICAL SPECIFICATIONS AC INPUT 112 (88–132) VAC (48–63 Hz) POWER CONSUMPTION (MAX) 97 WATTS MAXIMUM FUSE RATING 5 AMP BTU RATING (MAX) 5.5 BTU/MINUTE DC OUTPUT +5 VOLTS 2.5 AMPS MAX...

  • Page 15: Cable Requirements

    3.4 CABLE REQUIREMENTS EQUIPMENT CABLE MAX FEET MAX METERS DIGITAL KEYSETS 1 PR. TWISTED 1300 SINGLE LINE STATION 1 PR. TWISTED 3000 1 KM DOOR PHONE 2 PR. TWISTED 330* CTI MODULE 1 PR. TWISTED 1300 *This is the maximum length of the cable between the door phone and the DPIM. The DPIM can be installed up to 250 cable meters from the KSU.

  • Page 16: Keyset Led Indications

    3.6 KEYSET KEY LED INDICATIONS CONDITION LED COLOR LED ON LED OFF LINE IDLE – LINE IN USE RED/GREEN STEADY – RECALL AMBER 500 ms 500 ms CALL ON HOLD RED/GREEN 500 ms 500 ms RINGING C.O. CALL GREEN 100 ms 100 ms RINGING INTERNAL CALL GREEN...

  • Page 17: Features

    PART 4. FEATURES SYSTEM FEATURES Account Code Entry Data Security Paging Forced Database Printout Internal Zones (4) Voluntary Day/Night Ring Assignments External Zone (1) All Call Voice Page DIL to a Hunt Group All Internal Attention Tone Direct Inward System Access (DISA) External Authorization Codes Direct Trunk Selection...

  • Page 18: Account Code Entry

    4.1 SYSTEM FEATURE DESCRIPTIONS ACCOUNT CODE ENTRY Station users may enter an account code (maximum 12 digits) before hanging up from a call. This account code will appear in the SMDR printout for that call record. Keyset users may enter this code using an account (ACCT) key without interrupting a conversation.
  • Page 19 The dialed authorization code is verified from a system list of 30 entries. AUTO ATTENDANT The DS AA card for the DS 616 includes four ports of auto attendant for simulta- neous answering and call processing. Sixteen professionally recorded prompts inform callers of the progress of their calls.

  • Page 20: Caller Identification

    CALLER IDENTIFICATION CALLER ID Caller ID requires that the SIO2 card be installed in the DS 616 KSU. Caller ID ser- vice must also be provided by your local telephone company. The availability of the calling party name or number depends on the type of CID service offered by your local telephone company.

  • Page 21: Call Forwarding

    INVESTIGATE This feature allows selected stations with a special class of service to investigate any call in progress. If CID information is available for an incoming call, you will know to whom this station user is speaking. On outgoing calls, you can see who was called.

  • Page 22: Call Hold

    FORWARD DND This feature works with the Do Not Disturb feature. This allows calls directed to a station in Do Not Disturb or One Time Do Not Disturb to forward immediately to another destination. NO ANSWER This feature forwards calls that are not answered within a preprogrammed time. The user can originate calls as usual and receive calls if present.

  • Page 23: Call Pickup

    for the user to proceed to that station or allows the party that the call was intended for to have that call placed at their station. The call or trunk button will flash at the remote hold station. CALL PARK AND PAGE Each C.O.
  • Page 24 Single line extensions used with modems and facsimile machines can be pro- grammed so that they will not receive any system-generated tones that would dis- rupt data transmissions. In addition, these devices receive DS 616 C.O. ringing pattern instead of intercom ring pattern. Devices connected to an SLI card receive a disconnect signal upon termination.

  • Page 25: Distinctive Ringing

    be active in day mode, night mode or both. The C.O. lines used for DISA must have disconnect supervision. DIRECT TRUNK SELECTION Each station can be allowed access to or denied access from a trunk or trunk group by access code when LCR is activated. When restricted, the station user must use a trunk key or a route key.
  • Page 26 This feature does not work from single line sets. WARNING: BARGE-IN WITHOUT TONE MAY VIOLATE STATE OR FEDERAL LAWS CONCERNING THE RIGHT TO PRIVACY. SAMSUNG TELECOMMUNICATIONS AMERICA IS IN NO WAY RESPONSIBLE FOR THE POSSIBLE MISUSE OF THIS FEATURE.

  • Page 27: Flexible Numbering

    FAX COMPATIBILITY By connecting the facsimile machine to any single line station port, there is no need for a dedicated FAX line. Incoming calls can be manually transferred to the facsimile machine. Any line in the system may be selected to send a FAX. FLASH KEY OPERATION While a user is on an outside line, pressing the FLASH key will flash the central office or PBX.
  • Page 28 LEAST COST ROUTING Least Cost Routing (LCR) is the ability to automatically select the most cost effec- tive central office route for the outside number dialed by any station. The DS 616 LCR program includes the following features: Option to use or not use LCR on a tenant basis...
  • Page 29 50 ms tone or no music. The system generated tone is a beep every 3.5 seconds. NIGHT SERVICE The DS 616 provides separate ringing locations for all trunks in both the day and the night modes. AUTOMATIC Automatic night service allows each tenant to automatically go in and out of night service according to the system clock.

  • Page 30: Private Lines

    OUTGOING CALL RESTRICTION Selected stations may be restricted from placing outside calls. They can, however, receive calls. OVERFLOW OPERATOR When calls ringing a operator group go unanswered, they can overflow to another destination after a programmed period of time. The operator group has its own timer.
  • Page 31 24 digits. SPEED DIAL BY DIRECTORY The DS 616 system provides the user with the ability to look up a speed dial num- ber and place the call. There are three speed dial selections: personal, system and station. This feature can be used with the soft keys on the display keysets or as a programmable button.
  • Page 32 SVM 400, a proprietary Samsung Voice Mail System, offers a direct link to the DS 616, via DLI ports, for complete voice mail operation. Utilizing DLI ports for integra- tion to the DS 616, the SVM 400 uses the same IPC messaging as the DS 616. This design creates smoother, more accurate operation.

  • Page 33: Toll Restriction Override

    SMDR report. VOICE MAIL INTEGRATION The DS 616 system uses DTMF tones (inband signaling) to communicate with any compatible voice mail system. Stations can call forward to a voice mail system. When answered, the system will send DTMF tones routing the caller directly to the called station user’s mailbox.

  • Page 34: Station Features

    STATION FEATURES APPOINTMENT REMINDER MESSAGE WAITING LIGHT/INDICATION ATTENDANT STATION MUTE MICROPHONE/HANDSET AUTO ANSWER OFF-HOOK RINGING AUTOMATIC HOLD OFF-HOOK VOICE ANNOUNCE AUTOMATIC PRIVACY ONE TIME DO NOT DISTURB BACKGROUND MUSIC ONE TOUCH DIALING KEYS BUSY LAMP FIELD (BLF) ON-HOOK DIALING BUSY STATION CALLBACK PROGRAMMABLE KEYS CALL FORWARD PROGRAMMED STATION MESSAGES...
  • Page 35 AUTO ANSWER When an 616 station is set into this mode, all intercom calls will automatically turn on the speaker and microphone for true hands-free answering. Each 616 keyset user may select either this mode or ring mode. AUTOMATIC HOLD Station users can enable or disable automatic hold at their keysets.

  • Page 36: Dial By Name

    The group pickup feature allows the user to answer any call ringing within a pickup group. Pickup keys may be customized with extenders to allow pickup from a specific station or pickup group. The DS 616 has 8 programmable pickup groups.

  • Page 37: Door Lock Release

    The SPEAKER key lights if headset mode is activated by keyset programming only. HEARING AID COMPATIBLE All DS 616 keysets are hearing aid compatible as required by Part 68 of the FCC requirements. LINE QUEUING WITH CALLBACK When the desired outside line is busy, the user can press the CALLBACK key or dial the access code to place his/her station in a queue.
  • Page 38 MUTE MICROPHONE/HANDSET Any keyset user can mute the keyset’s handset transmitter by pressing the MUTE key. In addition, keyset users can also mute the keyset microphone while the keyset is in speakerphone mode. OFF-HOOK RINGING When a keyset is in use, the system will provide an off-hook ring signal to indicate that another call is waiting.
  • Page 39 PULSE TO TONE SWITCHOVER When dialing a number on a dial pulse network, a station user can dial # and the DS 616 system will begin to send DTMF. REDIAL There are three types of external redial available to all station users. Each type can redial up to a maximum of 18 digits.

  • Page 40: Volume Settings

    RINGING PREFERENCE Lifting the handset or pressing the speaker button automatically answers a call ringing at the keyset. Using this method, users are assured of answering the oldest call first. When ringing preference is turned off, the user must press the flashing button to answer.

  • Page 41: Display Features

    DISPLAY FEATURES ACCOUNT CODE DISPLAY ENHANCED STATION PROGRAMMING CALL DURATION TIMER IDENTIFICATION OF RECALLS CALL FOR GROUP IDENTIFICATION IDENTIFICATION OF TRANSFERRED CALLS CALL PROCESSING INFORMATION MESSAGE WAITING CALLER NUMBER CALLER ID INFORMATION OUTSIDE LINE IDENTIFICATION CALLING PARTY NAME OVERRIDE IDENTIFICATION CALLING PARTY STATION NUMBER PROGRAMMABLE STATION MESSAGES CONFERENCE INFORMATION...

  • Page 42: Next Call

    ABANDON CALL LIST (100) The DS 616 has a system-wide abandon call list that stores CID information for the last 100 calls that rang but were not answered. The list is accessed using the operator’s passcode.
  • Page 43 CALLING PARTY NAME For intercom calls, display keysets show the calling party’s name before answer- ing. The names must be stored in the system directory list and can be up to 11 characters long. CALLING PARTY NUMBER When an intercom call is received, all display stations show the calling party’s extension number before the call is answered.
  • Page 44 OVERRIDE IDENTIFICATION If another station barges-in on a user’s conversation, the display will alert the user with a [Barge from 2xx] display if the system is set for barge-in with tone. PROGRAMMED MESSAGE DISPLAY Preprogrammed station messages set by other stations are displayed at the call- ing station’s keyset.

  • Page 45: Sample Displays

    4.4 SAMPLE DISPLAYS All display model keysets have a 32 character liquid crystal display. Helpful call process- ing information is provided so everyday call handling is quick and easy. Here are just some of the displays you may see. Camp on to 203 209:Tim Kelly Wait for answer FRI 23 Sep 02:54...
  • Page 46 NEXT This display shows an investigation of a This display is seen while examining calls in station that is talking to Samsung Telecom. queue at your keyset. Investigator can BARGE-in to the conversa- tion, DROP the call from the system or examine further NND information.
  • Page 47 4.31...

  • Page 48: General User Information

    4. Plug the Key Service Unit into a different AC outlet so that the KSU and receiver are on different circuits. 5.2 FCC REQUIREMENTS The DS 616 Private Automatic Branch Exchange (PABX) system complies with part 68 of the Federal Communications Commission Rules and Regulations. UNAUTHORIZED MODIFICATIONS...

  • Page 49: Telephone Company Interfaces

    REN for the calling area. INCIDENCE OF HARM If the terminal equipment, the DS 616 causes harm to the telephone network, the tele- phone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible.
  • Page 50 GENERAL This equipment must not be used on coin telephone lines. Connection to party line ser- vice is subject to state tariffs.

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