Wasp WPL304 User Manual
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Wasp WPL304 User Manual

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  • Page 1 WPL304...

  • Page 2: Table Of Contents

    WPL 304 User Manual Contents 1. Introduction ..........................1 1.1 Product Introduction......................1 1.2 Compliances ........................... 1 2. Operations Overview ........................3 2.1 Unpacking and Inspection ...................... 3 2.2 Printer Overview ........................4 2.2.1 Front View ........................4 2.2.2 Interior view ........................6 2.2.3 Rear View ........................
  • Page 3 WPL 304 User Manual 4.2 Regular button function ....................... 26 4.3 Power on utilities ......................... 26 4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode ..........28 4.3.3 Printer Initialization ....................... 31 4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor ... 32 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor ........
  • Page 4 Wasp Technologies reserves the right to make changes to any software or product to improve reliability, function, or design. Wasp Technologies does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

  • Page 5: Introduction

    WPL 304 User Manual 1. Introduction 1.1 Product Introduction Thank you for purchasing the WPL304 barcode printer. Although the printer is compact, it delivers reliable, superior performance. This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips.
  • Page 6 WPL 304 User Manual WARNUNG! GEFÄHRLICHE BEWEGLICHE TEILE FINGER UND ANDERE KÖRPERTEILE – FERNHALTEN! VORSICHT! EXPLOSIONSGEFAHR BEI ERSATZ DER BATTERIE DURCH UNZULÄSSIGEN TYP. VERBRAUCHTE BATTERIEN IMMER VORSCHRIFTSGEMÄSS ENTSORGEN! Note * Continuous printing will cause the printer motor to overheat. The printer will stop printing automatically for approximately 10~15 minutes while the motor is cooling down.

  • Page 7: Operations Overview

    WPL 304 User Manual 2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the barcode printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 8: Printer Overview

    WPL 304 User Manual 2.2 Printer Overview 2.2.1 Front View 1. Ribbon acc ess c over 2. Top cover open lever 3. Media view window 4. LED indic at or 5. F eed b utt on 6. SD c ard s oc ket * Recommended SD card specification.
  • Page 9 WPL 304 User Manual V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic...

  • Page 10: Interior View

    WPL 304 User Manual 2.2.2 Interior view 1. Ribbon rewind hub 2. Ribbon rewind gear 3. Gap sensor (receiver) 4. Media holder 5. Media holder lock switch 6. Gap sensor (transmitter) 7. Printhead 8. Ribbon s upply hub 9. Top cover support Media guide adjustment knob Bl ac k m ar k s ens or Platen r oll er...

  • Page 11: Rear View

    WPL 304 User Manual 2.2.3 Rear View 1. Ethernet interf ac e 2. USB interf ac e 3. Centronics interfac e 4. RS-232C interf ac e 5. Power jack s ocket 6. P ower s witc h 7. Fan-fold paper entrance chute...

  • Page 12: Setup

    WPL 304 User Manual 3. Setup 3.1 Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4.

  • Page 13: Open / Close The Top Cover

    WPL 304 User Manual 3.2 Open / Close the Top Cover 1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle. 2.

  • Page 14: Loading The Ribbon

    WPL 304 User Manual 3.3 Loading the Ribbon 1. Open the printer s top cover by pulling the top ’ cover open levers located on each side of the printer and lifting the top cover to the maximum open angle. 2.
  • Page 15 WPL 304 User Manual Insert the paper core right side onto the rewind hub. Align the notches on the left side and mount onto the spokes. 5. Stick the ribbon onto the ribbon rewind paper core.
  • Page 16 WPL 304 User Manual 6. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover. • Loading Path for Ribbon...

  • Page 17: Loading The Media

    WPL 304 User Manual 3.4 Loading the Media 3.4.1 Loading the media 1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle. 2.
  • Page 18 WPL 304 User Manual Place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width by turning the guide adjuster knob. Disengage the top cover support and close the top cover gently.

  • Page 19: External Label Roll Mount Installation (Option)

    WPL 304 User Manual 3.4.2 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. 2. Insert a 3 label spindle into a paper roll. And install it on the external ”...

  • Page 20: Loading Media In Peel-Off Mode (Option)

    WPL 304 User Manual 3.4.3 Loading Media in Peel-off Mode (Option) Refer to section 3.4.1 to load the media. Feed the paper, printing side facing up, through the paper guide and pass over the platen. Move the media guides to fit the label width by turning the guide adjuster knob. Use “Diagnostic Tool”...
  • Page 21 WPL 304 User Manual 3.4.4 Loading Media in Cutter Mode (Option) 1. Refer to section 3.4.1 to load the media. 2. Lead the media through the cutter paper opening. 3. Move the media guides to fit the label width by turning the guide adjuster knob. 4.

  • Page 22: Diagnostic Tool

    WPL 304 User Manual 3.5 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer s settings and ’ status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 23: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup )

    WPL 304 User Manual 3.5.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup ) 1. Select the PC interface connected with barcode printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Setup...

  • Page 24: Setting Ethernet By Diagnostic Utility

    WPL 304 User Manual 3.6 Setting Ethernet by Diagnostic Utility The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces. 3.6.1 Using USB interface to setup Ethernet interface 1.

  • Page 25: Using Rs-232 Interface To Setup Ethernet Interface

    WPL 304 User Manual 3.6.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions.

  • Page 26: Using Ethernet Interface To Setup Ethernet Interface

    WPL 304 User Manual 3.6.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
  • Page 27 WPL 304 User Manual gateway. Click Set IP to take effect the settings. “ ” Users can also change the Printer Name by another model name in this fields then “ ” click Set Printer Name to take effect this change. “...

  • Page 28: Install Sd Memory Card

    WPL 304 User Manual 3.7 Install SD Memory Card 1. Open the SD memory card cover. 2. Plug in the SD card. 3. Close the memory card cover. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1...
  • Page 29 WPL 304 User Manual V1.0, V1.1 microSD 256 MB Transcend, Panasonic V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic...

  • Page 30: Led And Button Functions

    WPL 304 User Manual 4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).
  • Page 31 WPL 304 User Manual 3. Release the button when LED indicates with different color for different functions. The LED color will be changed as following pattern: Power on utilities Amber Amber Green Green/Amber Red/Amber Solid green LED color (5 blinks) (5 blinks) (5 blinks) (5 blinks)

  • Page 32: Gap/Black Mark Calibration, Self-Test And Dump Mode

    WPL 304 User Manual 4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor.
  • Page 33 Label size (width, height) Gap size (vertical gap, offset) Sensor sensitivity File management information Self-test printout (with printer firmware V7.0 and later version) Model name F/W version Firmware checksum Printer S/N WPL304 configuration file System date System time Printed mileage (meter) Cutting counter...
  • Page 34 WPL 304 User Manual Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ®...

  • Page 35: Printer Initialization

    WPL 304 User Manual • Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 36: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    WPL 304 User Manual Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 127 mm/sec (5 ips) (203DPI) 76 mm/sec (3 ips) (300DPI) Density Label Width 4” (101.5 mm) Label Height 4” (101.5 mm) Sensor Type Gap sensor Gap Setting...
  • Page 37 WPL 304 User Manual red/amber will do during the 5 blinks). • The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks) solid green 4.3.6 Skip AUTO.BAS WPL programming language allows user to download an auto execution file to flash memory.

  • Page 38: Troubleshooting

    WPL 304 User Manual 5. Troubleshooting The following guide lists the most common problems that may be encountered when operating this barcode printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 39: Print Quality

    WPL 304 User Manual 5.2 Print Quality Problem Possible Cause Recovery Procedure Re-connect cable to interface. Check if interface cable is well connected to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected.

  • Page 40: Maintenance

    WPL 304 User Manual 6. Maintenance This session presents the clean tools and methods to maintain your printer. Please use one of following material to clean the printer. • Cotton swab (Head cleaner pen) • Lint-f ree c l ot h •...
  • Page 41 WPL 304 User Manual Notes: • Do not touch printer head by hand. If you touch it careless, please use ethanol to clean • Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. • Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.
  • Page 42 WPL 304 User Manual...

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