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Wasp WPL25 User Manual

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WPL25/WHC25

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Summary of Contents for Wasp WPL25

  • Page 1 WPL25/WHC25...
  • Page 2 Wasp Barcode Technologies reserves the right to make changes to any software or product to improve reliability, function, or design. Wasp Barcode Technologies does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

  • Page 3: Table Of Contents

    3.1 Setting Up the Printer ....................6 3.2 Loading the Media ....................6 3.2.1 Loading ......................6 3.2.2 Loading External Media (WPL25 model only) ..........10 3.2.3 Loading Media in Peel-off Mode (Option) ............ 12 3.2.4 Loading Media in Cutter Mode (Option) ............14 3.3 Diagnostic Tool .......................
  • Page 4 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor ....30 4.3.6 Skip AUTO.BAS ..................30 Chapter 5 - Troubleshooting ..................... 31 5.1 LED Status ......................31 5.2 Print Problem ......................32 5.3 LCD Display (WPL25) .................... 33 Chapter 6 – Maintenance ....................35...

  • Page 5: Chapter 1 - Introduction

    Chapter 1 - Introduction 1.1 Introducing the WPL25/WHC25 Printer Thank you for purchasing the WPL25 or WHC25 Barcode Printer. Although the printer has a small footprint, it delivers reliable, superior performance. This printer provides direct thermal printing at user-selectable speeds of: 2.0, 3.0, 4.0 or 5.0 ips. It accepts roll feed, die-cut, and fan-fold media with gap or black mark.

  • Page 6: Chapter 2 - Operations Overview

    Unpacking the printer, the following items are included in the carton.  One printer unit  One Windows labeling software/Windows driver CD disk  One power cord  One auto switching power supply  One USB interface cable If any parts are missing, please contact Wasp Barcode Technologies.

  • Page 7: Front View

    2. MicroSD card socket 3. Media view window 4. LED indicator 5. Feed button 6. Paper exit chute 7. LCD display (Option for WPL25 model) * Recommended MicroSD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1...

  • Page 8: Interior View

    WPL25/WHC25 User Manual 2.2.2 Interior View 2 (WHC25 model) 2 (WPL25 model) 1. Top cover 2. Media holder 3. Media guide 4. Printhead 5. Gap sensor (receiver) 6. Gap sensor (transmitter) 7. Platen roller 8. Black mark sensor 9. Media holder lock switch...

  • Page 9: Rear View

    WHC25 model 1. Power switch 2. Power jack socket 3. USB interface 4. RS-232C interface (Option for WPL25 mode) 5. Fan-fold paper entrance chute 6. Ethernet interface (Option for WPL25 model) 7. USB host (Factory option for WHC25 mode) Note: The interface picture here is for reference only. Please refer to the product specification for the...

  • Page 10: Chapter 3 - Setup

    WPL25/WHC25 User Manual Chapter 3 - Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is set to “off”. 3. Connect the printer to the computer with the provided USB cable.
  • Page 11 WPL25/WHC25 User Manual 2. The media holder can be used for 1” and 1.5” media core by rotating the upper part of label holder180 degrees clockwise. (For WPL25 model only). 1” 1.5” 3. Separate the media holders to the label roll width.
  • Page 12 WPL25/WHC25 User Manual 4. Place the roll between the holders and close them onto the core. WPL25 model WHC25 model Sensor Platen roller 5. Place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller.
  • Page 13 WPL25/WHC25 User Manual 6. Close the top cover gently and make sure the cover latches securely. WPL25 model WHC25 model 7. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”  Select the “Printer Configuration” tab  Click the “Calibrate Sensor”...

  • Page 14: Loading External Media (Wpl25 Model Only)

    WPL25 model WHC25 model 3.2.2 Loading External Media (WPL25 model only) 1. Open the printer’s top cover and separate the media holders to fit the media width. 2. Press down the media holder lock switch to fix the media holder.
  • Page 15 WPL25/WHC25 User Manual 3. Feeds the media through the rear external label entrance chute. And place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller. Rear external label entrance 4.

  • Page 16: Loading Media In Peel-Off Mode (Option)

    WPL25/WHC25 User Manual 3.2.3 Loading Media in Peel-off Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Open the top cover and peel-off panel after calibrated the sensor. Peel-off panel 3. Lead the media through the backing paper opening, beneath the peel-off roller.
  • Page 17 WPL25/WHC25 User Manual 4. Push the peel-off panel back to the printer 5. Close the top cover gently. 6. Press the FEED button to test. Backing paper (Liner) Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 18: Loading Media In Cutter Mode (Option)

    WPL25/WHC25 User Manual 3.2.4 Loading Media in Cutter Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Lead the media through the cutter paper opening. Cutter paper opening 3. Close the top cover gently. 4. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”...

  • Page 19: Diagnostic Tool

    WPL25/WHC25 User Manual Note: Please calibrate the gap/black mark sensor when changing media. 3.3 Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use this Utility to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 20: Start Diagnostic Tool

    WPL25/WHC25 User Manual 3.3.1 Start Diagnostic Tool 1. Double click on the Diagnostic tool icon to start the software. 2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager, Command Tool) included in the Diagnostic utility. Features tab...

  • Page 21: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    Note: For more information about Diagnostic Tool, please refer to the diagnostic utility quick start guide in the CD disk \ Utilities directory. 3.4 Setting Ethernet by Diagnostic Utility (WPL25) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by USB and Ethernet interfaces.

  • Page 22: Using Usb Interface To Setup Ethernet Interface

    WPL25/WHC25 User Manual 3.4.1 Using USB Interface to Setup Ethernet Interface 1. Connect the USB cable between the computer and the printer. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicking on the icon. Note: This utility works with printer firmware V6.00 and later versions.

  • Page 23: Using Ethernet Interface To Setup Ethernet Interface

    WPL25/WHC25 User Manual 3.4.2 Using Ethernet Interface to Setup Ethernet Interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions.

  • Page 24: Install Microsd Memory Card

    WPL25/WHC25 User Manual The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings.
  • Page 25 WPL25/WHC25 User Manual 2. Insert the MicroSD card into the socket. 3. Close the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 MicroSD 128 MB Transcend, Panasonic V1.0, V1.1...

  • Page 26: Mount The Printer On The Wall

    WPL25/WHC25 User Manual 3.6 Mount the Printer on the Wall There are three holes in the bottom of printer. Printer can be mounted on the wall by the 3.0mm~3.5mm screw head screws. Note: Please hang properly to avoid fall down...

  • Page 27: Using The Pc Usb Keyboard With Printer Usb Host Interface (Whc25)

    WPL25/WHC25 User Manual 3.7 Using the PC USB Keyboard with Printer USB Host Interface (WHC25) Turn off the printer power. Plug in the PC USB keyboard into printer USB host interface. Turn on the printer power. After pressing the F1 key of the keyboard, the printer LCD will display as following.

  • Page 28: Chapter 4 - Led And Button Functions

    WPL25/WHC25 User Manual Chapter 4 – LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).

  • Page 29: Gap/Black Mark Sensor Calibration

    WPL25/WHC25 User Manual 3. Release the button when LED indicates with different color for different functions. The LED color will be changed as following pattern: Power on utilities LED color Amber Amber Green Green/Amber Red/Amber Solid green Functions (5 blinks)

  • Page 30: Gap/Black Mark Calibration, Self-Test And Dump Mode

    WPL25/WHC25 User Manual 4.3.2 Gap/Black Mark Calibration, Self-Test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job.

  • Page 31: Dump Mode

    WPL25/WHC25 User Manual Self-Test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Print head test pattern Printer model name &...

  • Page 32: Printer Initialization

    WPL25/WHC25 User Manual Hex decimal data related to left ASCII Data column of ASCII data Notes: 1. Dump mode requires 2” wide paper width. 2. Turn off / on the power to resume printer for normal printing. 3. Press FEED button to back to the previous menu.

  • Page 33: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    WPL25/WHC25 User Manual Label Height 4” (101.6 mm) Sensor Type Gap sensor Gap Setting 0.12” (3.0 mm) Print Direction Reference Point 0,0 (upper left corner) Offset Tear Mode Peel off Mode Cutter Mode Serial Port Settings 9600 bps, none parity, 8 data bits, 1 stop bit...

  • Page 34: Set Gap Sensor As Media Sensor And Calibrate The Gap Sensor

    WPL25/WHC25 User Manual 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns red/amber after 5 green/amber blinks. (Any red/amber will do during the 5 blinks).

  • Page 35: Chapter 5 - Troubleshooting

    WPL25/WHC25 User Manual Chapter 5 - Troubleshooting The following guide lists the most common problems that may be encountered when operating this barcode printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 36: Print Problem

    WPL25/WHC25 User Manual 5.2 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration Please replace the cable with pin to is not pin to pin connected.

  • Page 37: Lcd Display (Wpl25)

    Run printer self-test and check the element is damaged. print head test pattern if there is dot missing in the pattern. 5.3 LCD Display (WPL25) This section lists the LCD display messages that you may encounter when operating the printer. Also, it provides solutions. Messages...
  • Page 38 WPL25/WHC25 User Manual * Cutter jam. * Remove the jammed label. Cutter Error * There is no cutter installed on * Make sure the media thickness the printer. is equal or less than 0.19mm. * Cutter or cutter driver circuit * Replace the cutter or cutter board is damaged.

  • Page 39: Chapter 6 - Maintenance

    WPL25/WHC25 User Manual Chapter 6 – Maintenance This chapter explains the tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush ...
  • Page 40 WPL25/WHC25 User Manual Notes:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. ...

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