Related Manuals for 3Com ACCESSBUILDER 4000
Summary of Contents for 3Com ACCESSBUILDER 4000
- Page 1 ™ 4000 CCESS UILDER ® NSTALLATION UIDE Part No. 09-0753-001 Published June 1996...
- Page 2 95052-8145 © 3Com Corporation, 1995. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
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Page 3: About This Guide
UIDE Introduction This guide describes how to install the AccessBuilder 4000. It will also tell you what information you need to obtain in order to prepare for installation, how to perform the hardware installation, and how to install the Transcend AccessBuilder Manager (TABM) configuration utility. -
Page 4: Conventions
Follow all instructions carefully. Related The following additional AccessBuilder documentation may be of value to Documentation the system administrator and is available through your normal 3Com ordering channel: AccessBuilder Remote Client Quick Installation Guide (09-0752-000) AccessBuilder Server Configuration Guide (09-0751-000, optional) contains information about configuring the server using the command line interface. -
Page 5: Table Of Contents
ONTENTS BOUT UIDE Introduction How to Use This Guide Conventions Related Documentation NTRODUCTION General 1–1 Configuration 1–2 System Description 1–3 Hardware Description 1–4 Front Panel 1–4 Rear Panel 1–4 Main Processor and I/O Card Slots 1–4 Power Supply 1–6 Power Switch and Receptacle 1–6 Flash Memory 1–6 Console Port 1–6 ETTING... - Page 6 LAN Connection (Mandatory) 2–7 Ethernet 2–7 Token Ring 2–9 Power Up 2–9 Console/Modem Configuration (Optional) 2–10 For Terminal Connection 2–10 For Modem Connection 2–11 (Remote AccessBuilder Management Only) 2–11 Telnet Users 2–11 SNMP Management 2–11 ONFIGURATION SING (TABM) RANSCEND CCESS UILDER ANAGER General...
- Page 7 Port Color Conventions 3–12 @ Symbol 3–13 Starting the TABM Application 3–13 Starting Up a New AccessBuilder Server 3–14 IP Networks 3–14 IPX Networks 3–14 What’s Next? 3–14 Basic Configuration 3–15 Configuring an AccessBuilder Using Guided Configuration 3–16 Remote Client Configuration 3–16 AppleTalk Clients 3–16...
- Page 8 Local PC B–6 Initial Setup B–7 General B–7 PC Terminal Emulator Setup B–7 Console Port Procedures B–8 AccessBuilder 4000 Software Image Download Procedure B–8 I/O C NSTALLING ARDS Descriptions of I/O Cards C–1 Asynchronous I/O Cards C–1 Synchronous I/O Card C–2...
- Page 9 Remote Client (Version 5.1) D–8 Equipment Types D–8 Version 6.0 Screens D–10 ECHNICAL UPPORT IMITED ARRANTY...
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Page 11: Introduction
S ta iv ity A ct This chapter provides a brief introduction to the AccessBuilder 4000 system. Unpacking instructions are also provided. General The AccessBuilder 4000 series family are RISC-based multiprotocol, multiport networking devices offering a simple and cost-effective solution... -
Page 12: Configuration
B channels providing up to 16 concurrent ISDN connections) are required to support remote users who may include business travellers or telecommuters. The AccessBuilder 4000 is capable of routing IP and IPX protocols, while protocols supported in the bridging mode include: TCP/IP... -
Page 13: System Description
Work Station Figure 1-1 AccessBuilder 4000 Configuration Options System The AccessBuilder 4000 series servers consists of hardware and software Description that provides a cost-effective solution to your remote access networking needs. Both the Ethernet and Token Ring versions offer the same high performance RISC-based engine. -
Page 14: Hardware Description
The following sections describe the system hardware components. Description The AccessBuilder 4000 system consists of a chassis assembly which contains one of two available main processor boards, power supply, indicator lights, and two slots for I/O cards of your choice. The main processor board is available with either an Ethernet, or a Token Ring LAN interface. - Page 15 System Description The main processor board has Flash ROM for program storage, DRAM for software operation, NVRAM (non-volatile RAM) for configuration storage, and built-in Ethernet or Token Ring capability. The Ethernet version provides AUI, BNC, and 10BaseT connectors (switch selectable), as shown in Figure 1-3 to connect to the on-board Ethernet port.
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Page 16: Power Supply
1: I HAPTER NTRODUCTION The chassis assembly contains a bus that rests vertically against the backplane of the card cage. DIN connectors secured on the backplane mate with DIN connectors secured to the main processor and I/O cards. Power Supply. The power supply module consists of the power supply itself which adjusts (autoranges) the supply voltage to the AccessBuilder chassis automatically. - Page 17 System Description...
- Page 18 1: I HAPTER NTRODUCTION...
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Page 19: Getting Started
TARTED This section is designed to help you to quickly perform the installation of an AccessBuilder 4000 network remote access server. Once you have planned your installation and set up the hardware, you are then ready to install and launch the Transcend™ AccessBuilder Manager (TABM) configuration utility. -
Page 20: Preparation
1 Modem/TA compatibility. Verify that the modems/terminal adapters you intend to use with the AccessBuilder 4000’s WAN ports are compatible with the unit. In the case of an ISDN application, be sure to your phone company has furnished you will all necessary line provisioning information. -
Page 21: Modems/Isdn Tas
For ISDN installations, refer to the AccessBuilder 4000 ISDN Basic Rate Interface (BRI) Module Installation Guide for ISDN installation procedures. All modems have unique AT command sets, even those claiming to be “AT-compatible.”... -
Page 22: User List
2: G HAPTER ETTING TARTED you plan to support ARA 1.0, you will need to determine which asynchronous serial ports to use, since these ports will be dedicated to ARA 1.0 only. 2 You will need a list of telephone numbers for each modem or ISDN line (or hunt group) connected to the AccessBuilder’s ports (these are the numbers your remote users will use to dial into the AccessBuilder). -
Page 23: Accessbuilder Management
(|) as a carriage return. Refer to the Transcend AccessBuilder Manager System Dialog box on-line help for details. AccessBuilder You will want to consider how the AccessBuilder 4000 will be managed. Management Figure 2-1 illustrates the methods of managing the AccessBuilder family. -
Page 24: Hardware Installation
The following is a step-by-step procedure for performing the AccessBuilder Installation 4000 hardware installation. Stand Alone Pick a suitable location for the AccessBuilder 4000. Either a desktop or similar level surface may be used. You may also want to locate the modems... -
Page 25: Rack Mounting
If rack mounting is desired, attach the rack adapter ears (included) as show in . The AccessBuilder 4000 requires 1.5 RU (rack unit) of height in the rack. Be sure there are no obstructions on the sides to permit adequate airflow for cooling. - Page 26 2: G HAPTER ETTING TARTED When using an external 10Base5 (thick Ethernet) transceiver, the AccessBuilder’s LAN controller test will fail if the BNC interface is NOT terminated. If this happens, be sure that a 50-ohm BNC termination resistor is installed on each end of your cable run and reboot the system. 2 Install and connect your I/O card (or cards) to your modems, CSU/DSU, ISDN line, etc.
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Page 27: Token Ring
If you plan to use TABM to manage the AccessBuilder over an IP network, be sure the TABM software has been installed and launched on your management workstation before you power up the AccessBuilder 4000. Otherwise the BootP requests (for assigning an IP address) issued by the newly installed AccessBuilder will not be “heard”... -
Page 28: Console/Modem Configuration (Optional)
AccessBuilder’s console port (DCE). Default settings are 9600 Baudrate, 8 bits, 1 stop bit and no parity. After powering up the AccessBuilder, power-up tests and the 3Com copyright notice should appear on the screen. -
Page 29: For Modem Connection
(refer to your modem documentation for this procedure). Once this is accomplished, the modem connection can be moved to the AccessBuilder 4000’s console port. Telnet Users (IP Only) If you wish to use Telnet to perform configuration, the \must first have an IP address. - Page 30 2-12 2: G HAPTER ETTING TARTED...
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Page 31: Configuration Using Transcend Access Builder Manager (Tabm)
ONFIGURATION SING RANSCEND CCESS UILDER (TABM) ANAGER General The Transcend AccessBuilder Manager (TABM) application is a Microsoft Windows-based tool for configuring and managing AccessBuilder remote access servers. Features include: Automatic discovery of all AccessBuilder servers that respond on the network At-a-glance list of all servers known to the application External view of an AccessBuilder server showing status of any installed ports... -
Page 32: System Requirements
3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER System Hardware Requirements For best performance, the following system resources are recommended: A 486 or better platform A hard disk with at least 3.5Mb of available space At least 8Mb of RAM A VGA video card and VGA compatible color monitor or better (SVGA recommended) A network adapter card compatible with your TCP/IP or IPX software... - Page 33 TABM Software Installation WINSOCK.DLL. from the vendor. For LAN Workplace, the required files are WINSOCK.DLL and NOVASYNC.EXE. IPX Networks. This utility requires that you have Windows version 3.1 or later installed on your PC, and Novell NetWare Windows Client version 3.12 or later.
- Page 34 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER If you used a diskette drive other than drive A, use that drive’s designator instead of A: before the SETUP command (for example, B:\SETUP). 5 The AccessBuilder Manager Setup dialog box appears with a message indicating initialization is occurring.
- Page 35 TABM Software Installation 7 The Installation Path dialog box appears (Figure 3-3). If you want to change the directory or drive, choose the Change Path button and enter the desired destination (refer to your Configuration Worksheets). When you are satisfied with the installation path, choose the Install button to proceed with installation.
- Page 36 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER protocol stack is not installed on your workstation. Should this warning screen appear, TABM will not be able to communicate with AccessBuilders on the network: 9 (IP Only) The TFTP Server Directory box appears (Figure 3-5) and requests the path of the TFTP server, which is used to upload and download AccessBuilder configuration and system files from and to the AccessBuilder server from a computer’s disk file.
- Page 37 TABM Software Installation the utilities differ from those shown in the Ping and Telnet utility file edit boxes, make the necessary changes now. Choose the OK button to proceed with installation. Figure 3-6 AskPath Dialog Box Table 3-2 list this information for a few popular TCP/IP packages. For additional information, refer to the documentation provided with your TCP/IP package.
- Page 38 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER Figure 3-7 Installation Complete Dialog Box 13 To view the help file choose the Yes button. To bypass the help file, choose the No button. The TABM setup utility creates a Transcend AccessBuilder Manager program group in the Program Manager window (TABMTOOL icon not present if IPX).
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Page 39: Ip Networks
About the TABM Application password. The icon is included in the program group so that you will recognize it when it appears on the screen during an TABM session. TABM Help Launches Windows help for the TABM application. You can also launch Windows help from the TABM application from the Help menu or by pressing the F1 key. - Page 40 3-10 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER Main Window (All The main window appears when you first start the application. The main Servers List View) window lists all servers known to the application by IP/IPX address and user-defined name.
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Page 41: Tool Bar Icons
About the TABM Application 3-11 IP address of server Name of server Double-click the logo for info on the current software version Menu Bar Tool Bar ISDN B - channel status indicators: left = B2 right = B1 Double-click this area to view the LAN statistics Double-click this area to view the... -
Page 42: Conventions
3-12 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER Download/Upload File . (IP only) Allows (1) AccessBuilder configuration parameters to be uploaded to a specified TFTP server, (2) configuration parameters to be downloaded from a specified TFTP server to a specified AccessBuilder, (3) AccessBuilder server image to be downloaded form a TFTP server to a specified AccessBuilder. -
Page 43: Symbol
Starting the TABM Application 3-13 Configuration menu to access other configuration dialog boxes for the displayed server. The single server port status update process is automatically repeated at an interval of n seconds, where n can be set to any value from 0 to 120 (the default time is 16 seconds). -
Page 44: Starting Up A New Accessbuilder Server
3-14 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER 5 In the New Password and Confirm Password edit boxes, type the new password you want to assign to the TABM application. 6 Choose the OK button. Starting Up a IP Networks When you run the TABM application (in a window or minimized as an icon), AccessBuilder... -
Page 45: Basic Configuration
Basic Configuration 3-15 information is downloaded into the new AccessBuilder which then appears in the All Servers List View. You now are ready to proceed with a more specific AccessBuilder configuration. 1 From the All Servers List View, double click on the AccessBuilder you wish to configure. -
Page 46: Configuring An Accessbuilder Using Guided Configuration
3-16 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER Configuring an Guided Configuration enables a more comprehensive configuration of the AccessBuilder AccessBuilder than does the Basic Configuration. Using Guided When an AccessBuilder server is displayed in the external view window, Configuration choose Guided Configuration from the System menu. -
Page 47: Ppp/Slip Clients
Remote Client Configuration 3-17 PPP/SLIP Clients The AccessBuilder supports UNIX or PC-based PPP or SLIP clients. Refer to the documentation provided with these packages and the AccessBuilder Server Release Notes for specific types and versions supported. PC Clients The AccessBuilder Remote Client software is provided for use by PC-based clients requiring remote LAN access. - Page 48 3-18 3: C (TABM) HAPTER ONFIGURATION SING RANSCEND CCESS UILDER ANAGER...
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Page 49: Troubleshooting
ROUBLESHOOTING This chapter provides troubleshooting information which can be used if the AccessBuilder or one of its components fails to operate correctly. If after reviewing the information in this chapter, you cannot correct the problem, contact your AccessBuilder supplier for further assistance. System Does If the system fails to operate after you power it on, try the following Not Power On... -
Page 50: Ip Networks
4: T HAPTER ROUBLESHOOTING IP Networks 1 Check to be sure you have your third-party TCP/IP stack installed correctly. You should be able to ping a known host such as a router or existing workstation. 2 Be sure the AccessBuilder and the TABM workstation are on the same subnet. -
Page 51: Attached Terminal Or Modem Does Not Operate
Attached Terminal or Modem Does Not Operate 4 Be sure you have assigned a common SNMP community name to the AccessBuilder and your workstation. The default community name is abconfig. Attached (Only if a local console or modem is attached) Terminal or If a terminal or modem is attached to the console port and does not seem Modem Does... -
Page 52: Led Functions
4: T HAPTER ROUBLESHOOTING 3 If the system still does not respond to commands, power off the AccessBuilder and terminal and check the keyboard cable connection to ensure it is secure. 4 Power on the AccessBuilder and the terminal again. 5 Check the state of the LEDs on the front of the AccessBuilder as shown in Table 4-1. - Page 53 Error Messages These messages are displayed only on the local AccessBuilder management console, or the SNMP management station. They are not available to the Transcend AccessBuilder Management station. You can set the level of messages you want displayed, according to the following categories: Status level includes messages displayed by the system about the status of hardware and software.
- Page 54 4: T HAPTER ROUBLESHOOTING...
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Page 55: Hardware Specifications
PECIFICATIONS This appendix contains the hardware specifications for the AccessBuilder system. Hardware Specifications Table A-1 Environmental Specifications Condition Minimum Maximum ° ° ° ° Storage F (-40 F (78 Temperature ° ° ° ° Operating F (0 F (50 Temperature Altitude Sea Level 15,000 ft (4,570m) - Page 56 A: S PPENDIX PECIFICATIONS Table A-3 Real-Time Clock Battery Specifications Battery Specification Type Ni-Cad, rechargeable, 3.6V/50mah Duration 2 weeks without power Recharge Capability Fully charged within 2 days under power Table A-4 Power Supply Specifications Type Value AC Input 115V or 230V, autosensing -22% to +10% single phase, 48 to 66 Hz, 100 watts maximum DC Output...
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Page 57: Nos Support
Transmitted Data Output Signal Ground ----- Ring Indicator Input Clear to Send Input Request to Send Output Carrier Detect Input Not Used Data Set Ready Input NOS Support Refer to the AccessBuilder 4000 Release Notes for specific version numbers currently supported. -
Page 58: Internet Protocol Support
A: S PPENDIX PECIFICATIONS Internet Protocol Support Name Internet Protocol (IP) User Datagram Protocol (UDP) Internet Control Message Protocol (ICMP) Transmission Control Protocol (TCP) Ethernet Address Resolution Protocol (ARP) Telnet Protocol (TELNET) Telnet option specification Telnet Echo option (TOPT-ECHO) Suppress Go Ahead option (TOPT-SUPP) IP Datagrams over Ethernet Networks Reverse Address Resolution Protocol (RARP) IP Broadcast Datagrams... - Page 59 Internet Protocol Support Name 1334 PPP Authentication--Password Authentication Protocol (PAP) 1350 Trivial File Transfer Protocol (TFTP) version 2 [obsoletes RFC 783] 1351 SNMP Administrative Model 1420 SNMP over IPX 1542 Clarifications and Extensions for the Bootstrap Protocol 1552 PPP Internetworking Packet Exchange Control Protocol (IPXCP) 1570 PPP LCP Extensions 1618...
- Page 60 A: S PPENDIX PECIFICATIONS...
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Page 61: Getting Started
TABM over an IP network (preferred) Telnet over an IP network Using the Windows X-Modem file transfer protocol to up/download into the remote AccessBuilder 4000’s console port. This procedure may be performed through TABM’s Remote Download dialog box, or directly from Windows. -
Page 62: Tabm
B: R PPENDIX EMOTE OFTWARE OWNLOADING ROCEDURES TABM This method (preferred) uses TABM to perform the desired upload/download function over an IP network (requires a TFTP server to be available -- normally specified as part of the TABM installation procedure). You must have TABM installed on your workstation and can see the target AccessBuilder on the All Servers View list. -
Page 63: What To Do If An Image Download Fails
TABM 1 Launch TABM and allow the autodiscovery process to occur. Locate the target AccessBuilder in the View All Servers list and double-click on the unit. 2 Enter the superuser password for the selected AccessBuilder. 3 Under the TABM System menu, select the Download/Upload dialog box. 4 Enter the appropriate IP address of the TFTP server on which you have placed the AccessBuilder files. -
Page 64: Telnet
B: R PPENDIX EMOTE OFTWARE OWNLOADING ROCEDURES Telnet This method allows you to telnet into the target AccessBuilder’s command line user interface as a superuser and issue the "load" command to perform the desired transfer function. Although you telnet into the AccessBuilder, the load command uses TFTP as the transfer mechanism (requires a TFTP server to be available for either the upload or download functions). -
Page 65: Console Port
Windows X-Modem file transfer protocol) to either directly connect to the local AccessBuilder’s console port, or initiate a call into the remote AccessBuilder 4000’s console port. Once connected to the AccessBuilder’s command line interface, an appropriate transfer command may be issued to... -
Page 66: Initial Setup
Figure B-3 Remote Download/Upload Using The AccessBuilder Console Port At the AccessBuilder 4000 remote site, you must have a modem connected to the AccessBuilder 4000’s console port. Use a male DB-25 to male DB-25 null modem cable to connect the modem to the AccessBuilder 4000’s console port. -
Page 67: Pc Terminal Emulator Setup
Console Port 2 Connect a modem to the console port using a null modem cable. Then have a PC connected to a modem dial in to the console port. For the PC (terminal emulator), the setup for either direct or modem connection is the same: - 9600 baud - 8 data bits, 1 stop bit, no parity... -
Page 68: Console Port Procedures
5 At this point this information should be saved in a filename related to the target remote AccessBuilder. Console Port AccessBuilder 4000 Software Image Download Procedure Procedures This procedure is used to copy a new version of AccessBuilder system software image from the local PC into the flash memory of a remote AccessBuilder without affecting the existing configuration. - Page 69 C> ef;erase flash rom C> uf;update flash rom C> ch;clear header C> rs;restart The system will reset and the AccessBuilder server resumes normal operation. The software upgrade is now complete. If you have any problems call 3Com technical support at 1-800-NET-3COM.
- Page 70 B-10 B: R PPENDIX EMOTE OFTWARE OWNLOADING ROCEDURES...
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Page 71: Installing I/O Cards
I/O C NSTALLING ARDS This appendix describes how to install the WAN interface I/O cards, the cards should be installed before you install the server on your network. I/O cards provide an interface between outside users and the network. Physically, each of the I/O card ports is connected to a modem or a switched or dedicated digital line for connection to the outside world. -
Page 72: Synchronous I/O Card
C: I I/O C PPENDIX NSTALLING ARDS Figure C-1 shows the asynchronous I/O cards and the external ports on the back panel for the 4-port and 8-port asynchronous cards (since the 8-port cards look similar, only one is shown). Port 4 Port 1 Port 8 Port 1... -
Page 73: Isdn Cards
Descriptions of I/O Cards Figure C-2 Synchronous I/O Card Major Components and Port ISDN Cards The S/T and U AccessBuilder ISDN adapter cards each have four ports. The U version, with an integrated NT1, is designed for direct connection to ISDN lines in North America, while the S/T version is designed for use in Europe and Japan. -
Page 74: Installation Overview
C: I I/O C PPENDIX NSTALLING ARDS Installation All of the I/O cards are installed in either Slot 1 or Slot 2, below the main Overview processor board. The installation procedures for all cards is basically the same and involves these steps: Removing the card from its protective bag Removing the filler panel over the desired card slot Inserting the card into the slot so it connects with the backplane... - Page 75 Installation Procedure I / T Figure C-4 Removing a Face Plate Only remove the face plate from the I/O slot you are planning to use. All unused I/O slots must have the face plate installed to maintain proper cooling of the unit and regulatory compliance. Failure to cover open slots can result in overheating and void the warranty.
- Page 76 C: I I/O C PPENDIX NSTALLING ARDS I / T Figure C-5 Fastening I/O Card Captive Screws A solid connection of the I/O card to the chassis is required for proper operation, but the screws should not be used to force the card into place. If the resistance is too great as you slide the card into position, it CAUTION: may mean that the card and backplane connectors are not aligned.
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Page 77: Attaching I/O Cables
Figure C-6 Connecting a Cable to an Asynchronous I/O Card Synchronous Card 3Com makes four types of cables to accommodate your network requirements. Each cable has a DB-50 connector that plugs into the synchronous I/O card, and a synchronous connector at the other end for connection to the network. - Page 78 C: I I/O C PPENDIX NSTALLING ARDS Table C-1 Types of Synchronous Cables Cable Type Description V.35 cable The network connector is a male 34-pin V.35 block connector for access to modem or data service unit (CSU/DSU) interfaces. RS-449 cable The network connector is a male 37-pin RS-449 connector for access to modem or data service unit (CSU/DSU) interfaces.
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Page 79: Isdn Card
To connect either the U card to the ISDN line, or the S/T card to the NT1, (which in turn connects to the ISDN line), use the RJ-45 to RJ-45 cables 3Com supplies with the each card. / T P... - Page 80 C-10 C: I I/O C PPENDIX NSTALLING ARDS...
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Page 81: Configuration Worksheets
ONFIGURATION ORKSHEETS This Appendix provides sample configuration worksheets as a convenience in assisting to successfully configure the TABM workstation, the AccessBuilder servers, and the remote user’s AccessBuilder Remote Access Client software. This information can then be transferred to the screens that appear during the configuration procedure and may be photocopied and filled in for each workstation, server, or remote user. - Page 82 D: C PPENDIX ONFIGURATION ORKSHEETS TABM TABM Workstation on IP Network Workstation Workstation (PC running TABM) IP Address: (e.g. 152.67.65.254) What are the directory paths for the following (on this workstation)? Where TABM resides TFTP Server (see Note 1) Ping (or equivalent -- see Note 2) (e.g.
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Page 83: Tabm Workstation On Ip Network
TABM Workstation TABM Workstation on IPX Network Workstation Address (PC running TABM): What is the TABM password? AccessBuilders to be managed from this TABM PC: Table D-2 AccessBuilders Managed from this Workstation Server SU IPX Server Name Server Location Password... -
Page 84: Accessbuilder Server
D: C PPENDIX ONFIGURATION ORKSHEETS AccessBuilder General Information Server Server MAC Address: Server Physical Location: Server Name: Super User password: Network Security System Type: Sign-on greeting message: Login Options: Normal Disable Login No Password Asynchronous port setup on this AccessBuilder server: Table D-3 AccessBuilder Async Port Setup Port/Rotary Phone Port... -
Page 85: Isdn Information
AccessBuilder Server ISDN Information Local Switch Type: •ATT5ESS •NI1 • DMS100 •INS64 •VN3 •NET3 SPID Numbers_____________________ ____________________ Directory Number ____________________ __________________ Point-to-point? If yes, no SPIDs or RNs required in North America U or S/T Interface Rotary/Hunt Group Number (if used) _________________________ Table D-4 AccessBuilder ISDN Port Setup (Slot 1) Port Directory Number... -
Page 86: Ip Network Information
D: C PPENDIX ONFIGURATION ORKSHEETS IP Network Information Server IP Address: Net Mask: Default Router IP Address: Dial-out Enabled? Y N Telnet Admin Port (default = 3000) Remarks IPX Network Information Local IPX Network Address: Ethernet Data Link Type: 802.3 Ethernet II SNAP 802.2 Autolearn Remarks AppleTalk Network Information... -
Page 87: User Table
AccessBuilder Server User Table Users assigned to this AccessBuilder Server (Name:_________________) Table D-6 AccessBuilder User Table Privilege Callback Number * (Superuser, Remarks Access Type User Name Password or CallerID Administrator, (Auto or ARA 1.0**) (if used) User) *Callback is only supported when the remote user is running the AccessBuilder Remote Client software. -
Page 88: Equipment Types
D: C PPENDIX ONFIGURATION ORKSHEETS Remote Client Remote User Name: (Version 5.1) Date: Location: Equipment Types. PC Type: COM Port UART Type: COM Port used for remote access: Modem Type & Speed: Client NOS: Client Telephone Number: Callback Number: Additional Phone Book Numbers: Remarks: Page __ of __... - Page 89 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. On-line Technical 3Com offers worldwide product support seven days a week, 24 hours a day, Services through the following on-line systems: 3Com Bulletin Board Service (3ComBBS) World Wide Web site ®...
- Page 90 PPENDIX ECHNICAL UPPORT World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from ™...
- Page 91 Support from Your If additional assistance is required, contact your network supplier. Many Network Supplier suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
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Page 92: Support From 3Com
3Com support contracts are available from 3Com. In the U.S. and Canada, call (800) 876-3266 for customer service. If you are outside the U.S. and Canada, contact your local 3Com sales office to find your authorized service provider: Country Telephone Number... - Page 93 SOFTWARE: 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing software against failure during the warranty period.
- Page 95 Reader Comment Form 3Com Corporation Your comments concerning 3Com publications are important to us. Please take the time to complete this form. Your suggestions and comments will help us improve our future publications. Thank you. AccessBuilder 4000 Installation Guide Publication Title ___________________________________________________________________________________ 09-0753-000 Part No.
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