IBM System x3200 Type 4362 Problem Determination And Service Manual page 152

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3200 Types 4362 and 4363," on page 27 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
217-198-xxx Could not establish drive parameters.
217-xxx-000 Failed fixed disk test.
217-xxx-001 Failed fixed disk test.
217-xxx-002 Failed fixed disk test.
217-xxx-003 Failed fixed disk test.
217-xxx-004 Failed fixed disk test.
301-xxx-000 Failed keyboard test.
Note: After installing a USB keyboard, you
might have to use the Configuration/Setup
Utility program to enable keyboardless
operation and prevent the POST error
message 301 from being displayed during
startup.
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System x3200 Types 4362 and 4363: Problem Determination and Service Guide
Action
1. Reseat the following components, depending on
the server model:
v Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
2. Replace the following components one at a time,
depending on the server model, in the order
shown, restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Hard disk drive backplane
c. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
3. (Trained service technician only) Replace the
system board.
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
1. Reseat hard disk drive 3.
2. Replace hard disk drive 3.
1. Reseat hard disk drive 4.
2. Replace hard disk drive 4.
1. Reseat hard disk drive 5.
2. Replace hard disk drive 5.
1. Reseat the keyboard cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board