Performing The Checkout Procedure; Checkpoint Codes (Trained Service Technicians Only) - IBM System x3200 Type 4362 Problem Determination And Service Manual

Performing the checkout procedure

To perform the checkout procedure, complete the following steps:
1. Is the server part of a cluster?
2. Complete the following steps:
3. Did more than one beep sound, or was a POST error code displayed?

Checkpoint codes (trained service technicians only)

A checkpoint code identifies the check that was occurring when the server stopped;
it does not provide error codes or suggest replacement components. Checkpoint
codes are shown on the checkpoint display, which is on the system board. By using
the checkpoint display, you do not have to wait for the video to initialize each time
that you restart the server.
There are two types of checkpoint codes: complex programmable logic device
(CPLD) hardware checkpoint codes and BIOS checkpoint codes. The BIOS
checkpoint codes might change when the BIOS code is updated.
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System x3200 Types 4362 and 4363: Problem Determination and Service Guide
v No: Go to step 2.
v Yes: Shut down all failing servers that are related to the cluster. Go to step 2.
a. Make sure that both the ac and dc power supply LEDs on the rear of the
power supply are lit, indicating that the power supply is operating correctly
(see "Power-supply LEDs" on page 125).
b. Turn off the server and all external devices.
c. Check all internal and external devices for compatibility at
http://www.ibm.com/servers/eserver/serverproven/compat/us/.
d. Check all cables and power cords.
e. Set all display controls to the middle positions.
f. Turn on all external devices.
g. Turn on the server. If the server does not start, see "Troubleshooting tables"
on page 111.
h. Check the system-error LED on the front panel. If it is lit, check the LEDs on
the system board (see "Error LEDs" on page 124).
Important: If the system-error LED on the front of the server is lit but there
are no other error indications, clear the BMC system-event log. This log
does not clear itself, and if it begins to fill up, the system-error LED will be
lit. Also, after you complete a repair or correct an error, clear the BMC
system-event log to turn off the system-error LED on the front of the server.
i. Check for the following results:
v Successful completion of POST, indicated by one beep
v Successful completion of startup
v Yes: Find the beep code or error code in "POST beep codes" on page 96 or
"POST error codes" on page 100; if necessary, see "Solving undetermined
problems" on page 148.
v No: Find the failure symptom in "Troubleshooting tables" on page 111; if
necessary, run the diagnostic programs (see "Running the diagnostic
programs" on page 127).
– If you receive an error, see "Diagnostic error codes" on page 129.
– If the diagnostic programs were completed successfully and you still
suspect a problem, see "Solving undetermined problems" on page 148.