Troubleshooting Learning - AT&T U-verse User Manual

Advanced Features Setup
L. Finding More Than One Remote, cont.
1. Press and hold both clock setting keys (+H and +M) at the same time for 3 seconds.
The display shows the current ID, from 1 to 16, or ALL.
2. Press the +M key to cycle from 1 to 16 including a selection for all remotes in the
household.
3. Then press the +H key to confirm the selection.
To set the remote to the same ID as the Base Station, follow these instructions:
1. Press and hold the TV key on the remote and while holding it pressed, press the OK
key for one second and release both keys at the same time. Next press the MENU key
to enter the ID learn mode (both the AT&T and AUX lights remain on).
2. Press the Find key on the Base Station – the remote will accept the new ID and the
lights will flash once and then turn off.
3. To exit this mode without changing the code, simply press any key on the remote
control.
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Advanced Features Setup
M. Troubleshooting Learning
You can only learn one device type under any one mode key. For example, only learn TV
codes under the TV mode, DVD codes under the DVD mode, etc. If you are trying to learn
from a "Universal" remote, it might have more than one code type stored under a mode.
a. No functions may be stored under the LEARN key, or in the AT&T mode.
b. Depending on the remote you are trying to learn, some keys may not be learnable.
c. Only one original device type can be learned per individual mode.
d. Use fresh batteries for your original remote, and make sure the batteries in your AT&T
U-verse TV Easy Find Remote Control are fully charged.
e. Keep at least three feet away from incandescent or low-energy lights
when learning.
f. Before learning, clear all learned commands (refer to Section D-II) then
try learning 2 or 3 commands initially.
g. Point your original remote at the bottom end of your AT&T U-verse Remote Control so
the IR elements on both remotes are directly in line with each other (see diagram on
page 13). You may need to adjust the height of either remote to achieve this.
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