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Voice, and TV. Service Activation Date listed on your packing slip. Get started Total approximate installation time: 35 minutes These instructions will guide you through the process of replacing your AT&T U-verse Wi-Fi Gateway. In the box: Power Cord Battery backup...
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Approximate time: 10 minutes Approximate time: 15 minutes Power down all U-verse TV receivers by unplugging them from the electrical outlets. You will not have TV, Your Wi-Fi Gateway is now powering up. During this time, the Broadband light will turn Internet, and Voice service while you’re replacing your AT&T U-verse Wi-Fi Gateway.
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800.789.4623. No special packaging is required. Advise the UPS representative that you are returning an AT&T U-verse Wi-Fi Gateway. You will need to provide the order number given to you by the AT&T customer service representative and/or your account number. Your account number can be found on your bill, as highlighted on the sample bill to the right.