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AT&T U-verse
How to resolve problems with your AT&T U-verse TV, internet, or Voice services.
1
How to switch your TV screen setting from standard to widescreen.
2
How to program your remote to control up to four devices.
3
How to change your TV's input selection to match its video source.
4
AT&T U-verse High Speed Internet
How to assure reliable security for your wireless home network.
5
How to connect more computers to your wireless home network.
6
AT&T U-verse Voice
How to change a pin (personal identification number).
7
How to create sub account voice mailboxes online.
8
How to link your wireless number and your voice mailbox.
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Quick Fix Guide

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Summary of Contents for AT&T U-verse

  • Page 1 AT&T representative! AT&T U-verse ® How to resolve problems with your AT&T U-verse TV, internet, or Voice services. How to switch your TV screen setting from standard to widescreen. How to program your remote to control up to four devices.
  • Page 2 (psU with battery backup), then you will need to press the reset button on the left side of the psU to reset AT&T U-verse service. The psU may be located in the garage or a closet near an outside wall.
  • Page 3 During installation, the AT&T button was set up to control your AT&T U-verse® HD-ready receiver. you can also control a TV plus up to two other devices such as a DVD player, stereo receiver, or home theater in a box by AT&T...
  • Page 4 Video 2, and Video 3) must match the incoming video source—the receiver, DVD player, or other device connected to the TV. if this doesn’t solve the problem, depending on how your devices are connected, it may be that the TV’s input selection does not correspond to the input of the AT&T U-verse® TV receiver. HDMI DIGITAL OUT See two examples of how to connect the AT&T U-verse HD-ready receiver to your HDTV set below.
  • Page 5 Quick Fix Guide Choose one of three easy ways to connect your AT&T U-verse® receiver to your TV. AT&T U-verse receiver output connector POWER TO WALL TO TV HDMI NETWORK +12V (VIDEO IN) (VIDEO OUT) OPTICAL VIDEO OUT AUDIO OUT AT&T U-verse receiver output connector...
  • Page 6: At&T U-Verse High Speed Internet

    Quick Fix Guide AT&T U-verse High Speed Internet How to assure reliable security for your wireless home network. The 10-digit number printed inside brackets on your residential/wireless gateway is the encryption code (“pass key” or “Wireless network Key”) needed to connect your computers to the gateway. WpA (Wi-Fi protected Access) is the underlying security technology for the Wi-Fi (802.11b/g) standard on the residential/...
  • Page 7: At&T U-Verse Voice

    The social security number or Tax iD provided during setup must match the one on your wireless account. AT&T U-verse Messaging may not be fully compatible with all AT&T wireless voicemail systems.
  • Page 8 Quick Fix Guide Watch Help on Demand—tune to Channel 411. Get more out of your AT&T U-verse® service: watch Help on Demand videos about these topics on Channel 411, the Help Channel. U-verse introduction U-verse how-to’s Internet & email • introduction to AT&T U-verse • How to program your remote control...