Forwarding Calls - Aastra 6751i RP User Manual

Retrieving Voicemail
To access your voicemail when you're in the office, do the following.
1 Press the Response Point button
Note: Microsoft Response Point assumes that you want to check voicemail for the primary extension number of the phone
that you're using. If you want to check voicemail for another extension number, press the star key (*), and then enter the
extension number using the keypad. Before picking up the receiver use the RIGHT and LEFT arrow keys to change lines on
multiple line phones.
2 When prompted, enter the password for this voicemail box using the keypad.
Note: This password is the same for logging on to Assistant. If you haven't changed it, the default password is 9999.
3 Listen to the instructions, and select the number of the option that you want.
Note: Voice messages that you retrieve by phone are stored on the base unit for up to 30 days from the time a caller leaves
you a voice message—not from the time you save a voice message. Voicemail files older than 15 days may be deleted if the
base unit does not have enough free space. If you would like to guarantee that Microsoft Response Point will not delete a
voice message after 15 days, you should choose to receive voice messages as e-mail attachments. Voice messages sent as e-
mail attachments are not stored on the base unit, and therefore they are not deleted by the base unit.
Remote Voicemail Retrieval
To access your voicemail when you're out of the office, do the following.
1 From an outside phone, dial your office phone number.
2 When connected, if the Automated Receptionist answers, say "Voicemail" or dial 886; if the receptionist answers, asked
to be transferred to voicemail.
3 When prompted, enter the extension number for which you want to check voicemail using the keypad.
4 When prompted, enter the password for this voicemail box using the keypad.
Note: This password is the same for logging on to Assistant. If you haven't changed it, the default password is 9999.
5 Listen to the instructions, and select the number of the option that you want.
Note: Voice messages that you retrieve by phone are stored on the base unit for up to 30 days from the time a caller leaves
you a voice message—not from the time you save a voice message. Voicemail files older than 15 days may be deleted if the
base unit does not have enough free space. If you would like to guarantee that Microsoft Response Point will not delete a
voice message after 15 days, you should choose to receive voice messages as e-mail attachments. Voice messages sent as e-
mail attachments are not stored on the base unit, and therefore they are not deleted by the base unit.

Forwarding Calls

Using Assistant, you can forward a call to another extension number, an external phone number, to voicemail, or to the
Automated Receptionist. You can also specify an alternative if your first choice for handling calls is unavailable.
To handle your calls when you cannot answer your phone do the following in the Assistant program.
, and say "Voicemail."
AastraLink RP Phone User Guide 29