Aastra 6757i CT User Manual
Aastra 6757i CT User Manual

Aastra 6757i CT User Manual

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Aastra Model 6757i CT IP Phone

User Guide

Release 3.2
41-001384-00 – 01.2011

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Summary of Contents for Aastra 6757i CT

  • Page 1: User Guide

    Aastra Model 6757i CT IP Phone User Guide Release 3.2 41-001384-00 – 01.2011...
  • Page 2: Software License Agreement

    Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 3: Table Of Contents

    Keypad Keys ...........................15 Methods for Customizing Your Phone ..................16 Phone Options via the IP Phone UI ..................16 Phone Options via the Aastra Web UI ..................18 Phone Status ..........................23 Phone Status via IP Phone UI ....................23 Finding Your Phone’s IP Address ...................24 Phone Status via the Aastra Web UI ..................25...
  • Page 4: Table Of Contents

    Table of Contents Defining an Emergency Dial Plan ..................60 Line Keys and Softkeys ......................62 Multiple Line and Call Appearances ..................62 Softkeys ..........................63 State-Based Softkeys (Bottom Keys only) ................66 Line Key ..........................69 Speed Dial Key ........................73 Editing Speed Dial Keys ......................80 "Do not Disturb"...
  • Page 5 Table of Contents Using Handsfree Speakerphone ....................149 Using a Headset ........................150 Using Intercom ........................151 Redial ............................153 Mute ............................154 Receiving Calls ..........................155 Answering an Incoming Call ....................155 Sending an Incoming Call to Voicemail ................156 Handling Calls ...........................157 Placing a Call on Hold ......................157 Transferring Calls .........................159 Conferencing Calls .......................162 Ending Calls ..........................168...
  • Page 6 Table of Contents Feature Keys on the Handset ....................217 Idle Mode ..........................220 Handset Icons and Status Messages ..................220 Multifunction Handset LED Indicator ..................221 Using Handset Keys ......................221 Battery Charging ........................223 Volume Control ........................224 Directory – Cordless Handset ....................224 Callers List - Cordless Handset ....................227 Making Calls from Cordless Handset ..................229 Pre-dialing a Number ......................229 Using a Headset ........................229...
  • Page 7 Table of Contents Using Redial Key for “Last Number Redial” ...............262 Group RTP Paging (receives RTP streams) ................263 Shared Call Appearance (SCA) Call Bridging ..............265 Available Features Enabled by Administrators ..............268 Outgoing Intercom Calls .......................268 Missed Call Summary Subscription ..................268 Customizable Callers List Key and Services Key ..............269 Autodial (Hotline and Warmline) ..................269 Centralized Conferencing .....................269...
  • Page 8: Welcome

    About this Guide This guide explains how to use the basic features of your new 6757i CT phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
  • Page 9: Requirements

    — (optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Administrator for more information.
  • Page 10: Installation And Setup

    Installation and Setup If your System Administrator has not already setup your 6757i CT phone, please refer to the Aastra 6757i CT Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.
  • Page 11: Getting Started

    Getting Started The 6757i CT must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
  • Page 12 The 6757i CT phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
  • Page 13 When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Network Done Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Model 6757i CT IP Phone User Guide...
  • Page 14: Network Connected/Network Disconnected

    However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6757i CT IP Phone Installation Guide, the section "Connecting to the Network and to Power".
  • Page 15: Idle Screen

    By default, the top softkeys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6 bottom softkeys with up to 20 functions as required. Services Intercom Directory Callers List Model 6757i CT IP Phone User Guide...
  • Page 16 Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone. Support More Speed Dial Softkeys John Smith Sat Jan 1 12:18am Home Idle Screen Model 6757i CT IP Phone User Guide...
  • Page 17 This screen displays the following keys located on the bottom left of the screen: • Dial • Conf (Conference) • Xfer (Transfer) A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys. Model 6757i CT IP Phone User Guide...
  • Page 18 Idle Screen After Pressing "More" Note: The bottom set of 6 softkeys map to the current state-based configurable softkeys. The top set of 6 softkeys allow you to configure up to 10 functions. Model 6757i CT IP Phone User Guide...
  • Page 19: Ip Phone Keys

    IP Phone Keys Key Panel The following sections describe the various 6757i Ct phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
  • Page 20: Key Descriptions

    Key Descriptions The following table identifies the keys on the key panel of your 6757i CT IP phone that you can use for handling calls. Text Keys Keys Key Description* Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
  • Page 21 For more information about programming the softkeys to perform specific functions, see the Aastra Model 6757i CT IP Phone User Guide. *See the Aastra 6757i CT IP Phone User Guide for more information about each of these keys. Model 6757i CT IP Phone User Guide...
  • Page 22: Keypad Keys

    Keypad Keys The 6757i CT has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6757i phone keypad includes the following: Keypad Key...
  • Page 23: Methods For Customizing Your Phone

    Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone These options allow you to customize the following phone settings.
  • Page 24 3. Live Dialpad 4. Set Audio Audio Mode Headset Mic Vol 5. Handset Pairing Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock Model 6757i CT IP Phone User Guide...
  • Page 25: Phone Options Via The Aastra Web Ui

    In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your...
  • Page 26 <Enter>. The following logon screen displays. 2. At the prompt, enter your username and password and click OK. Note: For a user, the default user name is “user” (not case sensitive) and the password field is left blank. Model 6757i CT IP Phone User Guide...
  • Page 27 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 6757i CT IP Phone User Guide...
  • Page 28 Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if an it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached. For more information about the expansion modules see “Model M670i and M675i Expansion Modules”...
  • Page 29 Time and Date Settings • Webpage Language and Input Language Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6757i CT. Model 6757i CT IP Phone User Guide...
  • Page 30: Phone Status

    Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
  • Page 31: Finding Your Phone's Ip Address

    If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
  • Page 32: Phone Status Via The Aastra Web Ui

    Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
  • Page 33 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status...
  • Page 34 Registrar Line SIP Account Status Used? 9057604601@anasipproxy.aastra.com:5060 where Account Number is “4” SIP Account is “9057604601@anasipproxy.aastra.com” on port “5060” Status is “401” - Unregistered if SIP registration fails. Backup registrar is used (“No”) Model 6757i CT IP Phone User Guide...
  • Page 35: Customizing Your Phone

    Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
  • Page 36 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
  • Page 37 Valid values are Australia, Europe, France, Germany, Italy, UK, Mexico, Brazil, Malaysia, Russia, and US. Default is US. 3. Select a value from the "Global Ring Tone" field Note: See the Ring Tones Table page 28 for valid values. Model 6757i CT IP Phone User Guide...
  • Page 38: Contrast Level

    5. Use the 3 and 4 navigation buttons to increase or decrease the intensity of contrast lighting on the LCD. Contrast Level Contrast Level: Cancel - Done - 6. Press Done to save your selection. Model 6757i CT IP Phone User Guide...
  • Page 39: Backlight

    5. Use the 5 and 2 navigation buttons to select the Backlight status for your phone. Default is "Auto". Available options are: • Auto (Default) • 6. If you selected "Off", press Done to save your setting. Backlight Auto Cancel - Done - Model 6757i CT IP Phone User Guide...
  • Page 40 OFF the backlight. Use the "Backspace" and/or "Clear" softkeys to delete entries if required. Backlight On Time 10 seconds - Backspace - Clear Cancel - Done - 9. Press Done to save your setting. Model 6757i CT IP Phone User Guide...
  • Page 41: Live Dialpad

    The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6757i CT IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.
  • Page 42: Set Audio

    You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6757i CT allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
  • Page 43 5. Select the audio mode you want to use on your phone. Default is Speaker. Valid values are: Speaker (Default) • • Headset • Speaker/Headset Headset/Speaker • Audio Mode Speaker Headset Speaker/Headset Headset/Speaker Cancel - Done - 6. Press Done to save your setting. Model 6757i CT IP Phone User Guide...
  • Page 44 2. Headset Mic Volume - Select Done - 8. Select the Low, Medium, or High volume level. Default is Medium. Headset Mic Volume Medium High Cancel - Done - 9. Press Done to save your selection. Model 6757i CT IP Phone User Guide...
  • Page 45: Time And Date

    3. Select Time and Date. 4. Select Set Time. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i CT IP Phone User Guide...
  • Page 46 2. Select Time and Date. 3. Select Set Date. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i CT IP Phone User Guide...
  • Page 47 Date Format Sun Jan 2 2-Jan-00 2000-01-02 02/01/2000 02/01/00 02-01-00 01/.02/00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan Cancel - 02.01.2000 Done - 8. Press Done to save the Date Format. Model 6757i CT IP Phone User Guide...
  • Page 48 1. Select Preferences. 2. Select Daylight Savings. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 6757i CT IP Phone User Guide...
  • Page 49 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - 4. Select from Time Server 1, Time Server 2, or Time Server 3. Model 6757i CT IP Phone User Guide...
  • Page 50 Disable - - Dot “ . ” Cancel - - 123 Done - 7. Press Done to save the time server setting. Aastra Web UI 1. Click on Basic Settings->Preferences->Time and Date Setting. Model 6757i CT IP Phone User Guide...
  • Page 51 5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses or qualified domain names for the primary, secondary, and tertiary time servers. Note: Time Servers can only be entered if NTP Time Servers is enabled. 6. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 52: Language

    Russian • Nordic You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI. Specifying the Language to Use Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Aastra Web UI.
  • Page 53 For more information about loading language packs, see your System Administrator. 1. Click on Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: English (default) •...
  • Page 54 Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
  • Page 55 * <SPACE> #/\@ #/\@ Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6757i CT IP Phone User Guide...
  • Page 56 * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË def3éèë GHI4 ghi4 JKL5 jkl5 MNO6ÓÒ mno6óò PQRS7 pqrs7 TUV8Ù tuv8ù WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Model 6757i CT IP Phone User Guide...
  • Page 57 # / \ @ Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def ИЙКЛ4GHI ийкл4ghi МНОП5JKL мноп5jkl РСТУ6MNO рсту6mno ФХЦЧ7PQRS7 фхЧч7pqrs ШЩЪЫ8TUV шщъы8tuv ЬЗЮЯ9WXYZ ьзюя9wxyz * <SPACE> * <SPACE> #/\@ #/\@ Model 6757i CT IP Phone User Guide...
  • Page 58 • Português (Portuguese) • Русский (Russian) • Nordic • Note: Available input languages are dependent on the configuration enabled by your System Administrator. 5. Press Done when you have selected an input language. Model 6757i CT IP Phone User Guide...
  • Page 59 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: English (default) •...
  • Page 60 IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6757i CT IP Phone. Model 6757i CT IP Phone User Guide...
  • Page 61: User Password

    This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...
  • Page 62 ” (all lowercase) and the password field is user left blank. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 63: Resetting A User Password

    If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
  • Page 64: Restarting Your Phone

    If you do not wish to restart your phone, press Cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click Restart 3. Click OK at the confirmation prompt. Model 6757i CT IP Phone User Guide...
  • Page 65: Phone Lock

    “Making Calls” page 148. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field •...
  • Page 66 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click Unlock. The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i CT IP Phone User Guide...
  • Page 67: Defining An Emergency Dial Plan

    A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Model 6757i CT IP Phone User Guide...
  • Page 68 Default for this field is 911|999|112|110. 3. Click Save Settings to save the emergency dial plan to your phone. Reference For more advanced options you can set on your phone, see “Additional Features” page 239. Model 6757i CT IP Phone User Guide...
  • Page 69: Line Keys And Softkeys

    Keys Multiple Line and Call Appearances The 6757i CT has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
  • Page 70: Softkeys

    36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6757i CT IP Phone allows up to 3 expansion modules on each phone). For more information about expansion modules, see “Model M670i and M675i Expansion Modules”...
  • Page 71 Indicates the key is set to generate a flash event when it is pressed on Flash the 6757i CT. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 72 RTP streams from pre-configured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, “Group RTP Paging (receives RTP streams)” page 263.
  • Page 73: State-Based Softkeys (Bottom Keys Only)

    State-Based Softkeys (Bottom Keys only) On the 6757i CT bottom softkeys, you can configure a specific state to display when a softkey is being used. None None None None None None Softkeys (state-based) The following table describes the states available to configure for the softkeys.
  • Page 74 Key Display Behavior On the 6757i CT IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
  • Page 75 The following illustrations show the configuration of Key 12 and how that key displays on the phone. John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB Model 6757i CT IP Phone User Guide...
  • Page 76: Line Key

    Line Key You can set a softkey to act as a line/call appearance key on the 6757i CT. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
  • Page 77 5 and 2 display. By using the navigation keys, you can access the same functionality as the Previous and Next softkeys. You use the Aastra Web UI to set a softkey as a line. Model 6757i CT IP Phone User Guide...
  • Page 78 Configuring a Line Key You can set a key as an additional line on the 6757i CT. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line...
  • Page 79 9. (M675i) In the "Label" field, enter a label to apply to this key. 10. In the "Line" field, select a line to apply to this key. Valid values are 5 through 9. 11. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 80: Speed Dial Key

    The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6757i CT to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
  • Page 81 "ABC 4" softkey to specify uppercase letters or lowercase letters when entering the name. You can enter up to 16 letters in the "Enter Name:" field. Press the 2 key to move to the next field. Model 6757i CT IP Phone User Guide...
  • Page 82 5. Press the "Save" softkey to save the speed dial information to the speed dial key you selected. Note: To delete or remove a speed dial configuration from the phone, you can press the Remove key. Model 6757i CT IP Phone User Guide...
  • Page 83 (i.e. press 2 three times to access C). Press 4 to move to the next space, or wait for the cursor to automatically advance to the next position. To insert a space between letters, press 4. To backspace and erase a mistake, press the Backspace softkey. Model 6757i CT IP Phone User Guide...
  • Page 84 8. Press the "Save" softkey to save the speed dial information to the speed dial key you selected. Note: To delete or remove a speed dial configuration from the phone, you can press the Remove key. Model 6757i CT IP Phone User Guide...
  • Page 85 6. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
  • Page 86 12. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. 13. Click Save Settings. Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial..
  • Page 87: Editing Speed Dial Keys

    — Operation->Expansion Module Keys • Using the IP Phone UI at the path: — Options->Preferences->Speed Dial Edit The following illustration shows the path in the 6757i CT IP Phone UI for editing a speed dial key. Preferences Enter Name: 1. Tones John Smith 2.
  • Page 88 1. You can cancel out of the speed dial editing process at any time without saving, key, or the Cancel key. by pressing the 2. You can delete a speed dial key by pressing the Remove key. Model 6757i CT IP Phone User Guide...
  • Page 89 4. If required in the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9. 5. Click Save Settings. Note: You can delete a speed dial key by removing the information from the "Value" field. Model 6757i CT IP Phone User Guide...
  • Page 90 Editing a Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speed Dial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...
  • Page 91: Do Not Disturb" (Dnd) Key

    If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
  • Page 92 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Do Not Disturb to apply to the key. 7. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 93: Busy Lamp Field (Blf) Key

    Supervisor’s phone shows that the worker’s phone is in use and busy. On the 6757i CT, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key.
  • Page 94 6. In the "Line" field, select a line for which to apply this key. Valid values are: • global 1 through 9 • 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
  • Page 95 10. (M675i) In the "Label" field, enter a label to apply to this key. 11. In the "Line" field, select a line for which to apply this key. Valid values are: • global 1 through 9. • 12. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 96: Blf List Key

    Configuring a BLF List Key The BLF List function can be configured on the 6757i CT using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services.
  • Page 97 Valid values are: • global 1 through 9 • Note: The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead. Model 6757i CT IP Phone User Guide...
  • Page 98 9. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6757i CT-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 10. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 99: Automatic Call Distribution (Acd) Key (For Sylantro Servers)

    Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6757i CT and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
  • Page 100 Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
  • Page 101 LED as they may appear on your IP phone. Phone Status: Logged In Model and Available Status: Unavailable Logged Out 6757i CT Solid Red LED Blinking Red LED No LED icon Blinking icon icon Model 6757i CT IP Phone User Guide...
  • Page 102 Use the Backspace key to move back a space and delete a character if Note: required. Use the Cancel softkey to cancel the ACD login. Your phone logs into the queue on the server. Model 6757i CT IP Phone User Guide...
  • Page 103 IP phone. Contact your System Administrator for more information. 8. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone. Model 6757i CT IP Phone User Guide...
  • Page 104: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)

    The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
  • Page 105 Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML.
  • Page 106 10. (M675i) In the "Label" field, enter a label to apply to this Directed Call Pickup key. 11. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: • global 1 through 9. • 12. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 107 Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
  • Page 108 If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. 2. Use the 5 and 2 keys to scroll through the list to select an extension. Model 6757i CT IP Phone User Guide...
  • Page 109 3. Press the Pickup Key for the extension you select. The call is answered. Services Icom Callers DCP on line: Select an extension 1. 2201 2. 2202 Press the Pickup 3. 2203 Key to answer - Pickup - Cancel the call Model 6757i CT IP Phone User Guide...
  • Page 110: Xml Key

    The XML services must be set up by your System Administrator before you can use the key. Contact your System Administrator for more information. On the 6757i CT IP phone, you can access the XML applications from the IP Phone UI in two ways: •...
  • Page 111 Click on Operation->Expansion Module <N>. Softkeys 2. Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. 3. In the "Type" field, select "Services". Model 6757i CT IP Phone User Guide...
  • Page 112 Services Menu after pressing the Services key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the Services key. 13. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 113 Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
  • Page 114 LCD after pressing the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the XML key. 15. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 115 4. To exit from the "Services" menu, press the Services key again. From an XML Key 1. Press the XML key on the 6757i CT phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features.
  • Page 116: Flash Key

    Flash Key You can set a key to generate a flash event when it is pressed on the 6757i CT. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 117 Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select "Flash". 7. (M675i) In the "Label" field, enter a label to display on the phone for the key. 8. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 118: Sprecode Key

    Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
  • Page 119: Park/Pickup Keys

    11. Click Save Settings. Park/Pickup Keys The 6757i CT phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, and Sylantro servers.
  • Page 120 Note: Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY by your System Administrator. Use the following procedure to configure park/pickup on the 6757i CT phone: 1. Click on Operation->Softkeys and XML 2. Select from "Key 1" through "Key 8". (Keys 5 and 6 can be made configurable only by your system administrator.)
  • Page 121 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" key. If the call pick up is successful, you are connected with the parked call. Model 6757i CT IP Phone User Guide...
  • Page 122: Last Call Return (Lcr) Key (Sylantro Servers Only)

    Configuring a Last Call Return Key Aastra Web UI Use the following procedure to configure a Last Call Return key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
  • Page 123 7. In the "Type" field, select Last Call Return. 8. In the "Line" field, select the line you want to apply to this key. Valid values are 1 through 9. 9. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 124: Call Forward Key

    Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
  • Page 125 Expansion Module Keys 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Call Forward. 7. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 126: Blf/Xfer

    BLF/Xfer and Speed Dial • When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Model 6757i CT IP Phone User Guide...
  • Page 127 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global 1 through 9 • 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
  • Page 128 11. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global 1 through 9 • 13. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 129: Speed Dial/Xfer

    (get the call back) by pressing the line key again. Speed Dial/Xfer and Call Forward • When the phone is in the “Ringing” state, pressing the Speed Dial/Xfer key forwards the call to the predefined extension. Model 6757i CT IP Phone User Guide...
  • Page 130 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global 1 through 9 • 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
  • Page 131 11. In the “Value” field, enter the speed dial extension or the extension to transfer calls to (for example, “5551212”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global 1 through 9 • 13. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 132: Speed Dial/Conf

    Speed Dial/Conf The 6757i CT allows you to configure a softkey or expansion module key to be used as a speed dial conference key (Speed Dial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
  • Page 133 6. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global 1 through 9 • 7. (Bottom Softkeys) In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 6757i CT IP Phone User Guide...
  • Page 134 (for example, “5551212”). 12. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global 1 through 9 • 13. Click Save Settings.. Model 6757i CT IP Phone User Guide...
  • Page 135: Services Key

    Services Key By default, the 6757i CT has a Services key configured on key 1 of the top set of keys. However, you can use any key to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services"...
  • Page 136 Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. By default, the Services key is Key 1 on the Top Softkeys.
  • Page 137 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Services. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 138: Directory Key

    Directory Key By default, the 6757i CT has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
  • Page 139 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Directory. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 140: Callers List Key

    Callers List Key By default, the 6757i CT has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
  • Page 141 Select from “Key 1” through “Key 60” (M675i) 7. In the "Type" field, select Callers List. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 142: Intercom Key

    Intercom Key By default, the 6757i CT has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
  • Page 143 Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. By default, the Intercom key is Key 4 on the Top Softkeys.
  • Page 144 7. In the "Type" field, select Intercom. 8. (M675i) In the "Label" field, enter a label to apply to this key. 9. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 145: Phone Lock Key

    “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML.
  • Page 146 You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation->PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more information about using the lock/unlock feature, see “Locking/Unlocking a Phone”...
  • Page 147: Paging Key (Sends The Rtp Stream)

    For more information about Group Paging and how it works, and to specify multicast addresses, “Group RTP Paging (receives RTP streams)” page 263. Configuring a Paging Key Aastra Web UI 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Model 6757i CT IP Phone User Guide...
  • Page 148 11. To receive RTP steams for Group Paging, you must also configure the "Paging Listen Addresses" parameter at the path, Basic Settings->Preferences->Group Paging RTP Settings. For more information about setting this parameter, see “Group RTP Paging (receives RTP streams)” page 263. 12. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 149 Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1. Recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.
  • Page 150: None Key

    Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
  • Page 151 Expansion Module Keys 4. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 5. In the "Type" field, select None. 6. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 152: Empty Key

    If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6757i CT phone. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
  • Page 153 Expansion Module Keys 5. Select from “Key 1” through “Key 36” (M670i) Select from “Key 1” through “Key 60” (M675i) 6. In the "Type" field, select Empty. 7. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 154: Deleting A Key

    Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.
  • Page 155: Making Calls

    Making Calls This section describes ways to make calls on your 6757i CT phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button •...
  • Page 156: Pre-Dialing A Number

    If you are in Speaker/headset audio mode, press to switch between handsfree and headset. • When the handset is on hook, press to disconnect the call. When handsfree is on, the speaker light turns on. Model 6757i CT IP Phone User Guide...
  • Page 157: Using A Headset

    Using a Headset The 6757i CT accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
  • Page 158: Using Intercom

    Using Intercom On the 6757i CT, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys. Intercom Using the Icom Key IP Phone UI 1.
  • Page 159 Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call. For more information about the incoming Intercom features and for procedures on setting these features, see “Incoming Intercom Call Features” page 259. Model 6757i CT IP Phone User Guide...
  • Page 160: Redial

    You cannot delete individual entries in the Redial List. IP Phone UI Delete All Items 1. Press 2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. Model 6757i CT IP Phone User Guide...
  • Page 161: Mute

    To switch mute on or off, press Note: If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. Model 6757i CT IP Phone User Guide...
  • Page 162: Receiving Calls

    If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension. Note: button can be used to cancel the call pickup procedure. Model 6757i CT IP Phone User Guide...
  • Page 163: Sending An Incoming Call To Voicemail

    If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). Model 6757i CT IP Phone User Guide...
  • Page 164: Handling Calls

    The screen displays "Call Held" with the line number the call is held at the phone. Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Model 6757i CT IP Phone User Guide...
  • Page 165 If you have more than 1 call on hold, you can scroll through the held call information by pressing navigation keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you disconnect from the call. Model 6757i CT IP Phone User Guide...
  • Page 166: Transferring Calls

    When you lift the handset on the phone, the Transfer key displays on the bottom set of softkeys by default. Use this key to transfer calls. John Smith > Dial Conf Xfer More Screen that displays when handset is lifted Model 6757i CT IP Phone User Guide...
  • Page 167 Transferring Two Existing Calls The 6757i CT allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold.
  • Page 168 When you transfer an active call, the near-end phone displays a “Call Transferred” screen when a call is transferred and the far-end call is dropped. An audible busy signal is also heard on the phone. The following is the “Call Transferred” screen on the 6757i CT phone: 6757i...
  • Page 169: Conferencing Calls

    Screen that displays when handset is lifted Local Conferencing The 6757i CT phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6757i CT.
  • Page 170 You can use 2 and 5 to scroll through and see the numbers and names (if available) of the parties in the conference call. When a name is displayed, pressing 4 drops the displayed party from the call. Model 6757i CT IP Phone User Guide...
  • Page 171 The 6757i CT allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6757i CT uses Local Conferencing by default.
  • Page 172 2. Call Party 2 by dialing their number (or answer an incoming call of a Party). 3. Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to Conference 1. Model 6757i CT IP Phone User Guide...
  • Page 173 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6757i CT is limited to 9 conferences (a single conference each on lines 1 through 9). 1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference...
  • Page 174 6. Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6757i CT allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
  • Page 175: Ending Calls

    Press or the line/call appearance button of the active call to end the call. If connected through the handset, you can also place the handset back on hook to end the call. Model 6757i CT IP Phone User Guide...
  • Page 176: Managing Calls

    Managing Calls The 6757i CT has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
  • Page 177 “Adding New Entries to the Directory List” (page 171) • “Editing Entries in the Directory List” (page 172) • “Deleting Entries from the Directory List” (page 175) • “Saving Entries to the Directory List” (page 176) Model 6757i CT IP Phone User Guide...
  • Page 178 The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Name Number more Line: 1 Save Backspace Cancel Screen 1 Label more Office | Save Backspace Label Cancel Screen 2 Model 6757i CT IP Phone User Guide...
  • Page 179 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit The following example shows the same Directory entry without a label. Steve Smith 905-760-9999 Line: 1 | Delete Dial Change Add Number Quit Model 6757i CT IP Phone User Guide...
  • Page 180 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 6757i CT IP Phone User Guide...
  • Page 181 Line: 1 | Delete Dial Arrange Change Add Number Quit 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 6757i CT IP Phone User Guide...
  • Page 182 3. Press Number to delete only a specific number associated with a name. 4. Press Entries to delete the entire directory entry (name, all numbers, labels, and lines associated with the name) from the Directory List. 5. Press Cancel to cancel the delete function. Model 6757i CT IP Phone User Guide...
  • Page 183 1. During an active call, while the name, number, and/or label of the incoming caller displays to the LCD, press the Directory key. 2. Press the Add New key. The name and/or number from the active call gets stored to the Directory. Model 6757i CT IP Phone User Guide...
  • Page 184 Redial List Key 1. Press the Redial List) key. 2. Scroll to the entry you want to copy to the Directory List. 3. Press Copy. The entry is saved in the Directory List. Model 6757i CT IP Phone User Guide...
  • Page 185 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
  • Page 186 Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI 1. Click on Operation->Directory. 2. In the Directory List field, click on Save As. A File Download message displays.
  • Page 187: Callers List

    Callers List The Callers list is a stored log of your incoming calls. The 6757i CT telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
  • Page 188 6. To dial a displayed entry from the Callers List, pick up the handset, press the handsfree button, or press a line key. 7. To exit the Callers List, press the Callers List key. Model 6757i CT IP Phone User Guide...
  • Page 189 4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3. 5. To dial the displayed number press , or just lift the handset, or press any line keys. Model 6757i CT IP Phone User Guide...
  • Page 190 Use the following procedure to delete all items from the Callers List. 1. Press the Callers List Key. 2. Press the Delete softkey. 3. Press the Delete softkey again at the prompt to erase all items. Model 6757i CT IP Phone User Guide...
  • Page 191 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
  • Page 192: Account Configuration (Dnd And Call Forwarding)

    On the 6757i CT, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
  • Page 193 Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do not Disturb"...
  • Page 194 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
  • Page 195 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
  • Page 196 - DND - DND In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also. Note: Enabling DND in “Phone” mode toggles all accounts on the phone to DND Model 6757i CT IP Phone User Guide...
  • Page 197 Screenname2 has DND off as indicated by an X. The ALL ON and ALL OFF softkeys allow you to enable or disable DND on all accounts, respectively. 2. You use the CHANGE key to enable or disable DND for a specific account selected. 3. Press DONE to save the change. Model 6757i CT IP Phone User Guide...
  • Page 198 On the 6757i CT, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and...
  • Page 199 CFWD key LED OFF if any CFWD mode is disabled. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Model 6757i CT IP Phone User Guide...
  • Page 200 Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. You can also access the Call Forward menu from the IP Phone UI at the path, Options->Call Forward.
  • Page 201 (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
  • Page 202 You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6757i CT, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
  • Page 203 When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
  • Page 204 Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
  • Page 205 NoAns state and assigns the same phone number to both states. Cancel Key - Cancels any configuration you may have made without saving. To cancel a • configuration, you must press this CANCEL key before pressing the DONE key. Model 6757i CT IP Phone User Guide...
  • Page 206 When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the BACKSPACE key if required to delete characters. Model 6757i CT IP Phone User Guide...
  • Page 207 In the above example, CFWD All is enabled as indicated by a check mark ( ), CFWD Busy is enabled but no call forward phone number is configured as indicated by a , and CFWD No Answer is disabled, as indicated by an X. Model 6757i CT IP Phone User Guide...
  • Page 208 Cancel Key - Cancels any configuration you may have made without saving. To cancel a • configuration, you must press this CANCEL key before pressing the DONE key. Model 6757i CT IP Phone User Guide...
  • Page 209 When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No. Rings screen, and then forwards the call. 16. Press DONE in the CFWD State Screen to save all changes. Model 6757i CT IP Phone User Guide...
  • Page 210 ), Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number configured as indicated by a , and Screenname3 has one or more CFWD states disabled as indicated by an X. Model 6757i CT IP Phone User Guide...
  • Page 211 If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/ Note: or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD NoAns. Model 6757i CT IP Phone User Guide...
  • Page 212 Every account will have the same settings for that call forward mode. 8. Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Model 6757i CT IP Phone User Guide...
  • Page 213 11. Press DONE in the CFWD State screen to save all changes. 12. Press DONE in the CFWD Mode screen to save all changes. 13. Press DONE in the CFWD Account screen to save all changes. Model 6757i CT IP Phone User Guide...
  • Page 214: Missed Calls Indicator

    ON. These are the missed calls to the phone. 3. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey. The line item is deleted from the Callers List. Model 6757i CT IP Phone User Guide...
  • Page 215: Voicemail

    Voicemail The Voicemail feature on the 6757i CT IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
  • Page 216: Cordless Handset

    Handset Keys The following illustration and table identify the keys on the key panel of your 6757i CT handset that you can use for handling calls. Model 6757i CT IP Phone User Guide...
  • Page 217: Handset Key Descriptions

    Used as Backspace during editing Redial Key Displays the last 10 numbers dialed Charging Jack Charging Contacts Microphone Reference For more information about the Handset Keys, see the section, “Using Handset Keys” page 221. Model 6757i CT IP Phone User Guide...
  • Page 218 Language Ring tone Custom name Timer On Vibrate Off Handset pairing Key lock Off Backlight On Silent Alert Off Note: The display returns to idle if no action/activity is initiated within 20 seconds. Model 6757i CT IP Phone User Guide...
  • Page 219: Accessing Options On The Cordless Handset

    Menu and return to the idle mode or call mode. Intercom The 6757i CT supports intercom function between a 6757i CT base and any of its paired cordless handsets, and vice versa. Pressing Select while viewing this option brings up a list of base and paired handsets available for intercom.
  • Page 220: Language

    For more information about selecting a language to use on the handset, see “Language” page 213. Ring Tone There are several selectable Ring tones available on the 6757i CT handset. A check mark beside the ring tone number indicates the currently selected ring tone. Ring Tone 1 ½ = Scroll...
  • Page 221: Custom Name

    Once the Vibrate is On, p icon is shown beside the ringer icon on the top right line of the • display. • Pressing the key returns you to the main idle display screen. Model 6757i CT IP Phone User Guide...
  • Page 222: Handset Pairing/Unpairing

    Handset Pairing/Unpairing All handsets must be paired to a 6757i CT base before they can be used. For more information on pairing and unpairing the handset, see “Pairing and Unpairing Cordless Handset to Base” page 232. Key Lock On or Off The key lock option enables the user to lock the keypad keys.
  • Page 223: Silent Alert

    "Network" option. 4. Use the scroll keys  and Ï to scroll through the network status until the IP address of the phone appears in the display. 5. Press when done. Model 6757i CT IP Phone User Guide...
  • Page 224: Feature Keys On The Handset

    Feature Keys on the Handset You can program up to 15 feature keys on the 6757i CT handset with specific functions using the Aastra Web UI. In addtion, up to 9 lines are available for use from the handset. The following table identifies the default settings for the 15 keys on the Handset.
  • Page 225 Indicates the key is set to generate a flash event when it is pressed on Flash the 6757i CT. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 226 Programming Feature Keys You can program up to 15 feature keys on the 6757i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets.
  • Page 227: Idle Mode

    Directory List This icon located just above the softkey allows access to the Directory List feature. Callers List ¨ This icon located just above the softkey allows access to the Callers List feature. Model 6757i CT IP Phone User Guide...
  • Page 228: Multifunction Handset Led Indicator

    Using Handset Keys UP Arrow Keys( Your 6757i CT cordless handset has two UP Arrow keys directly under the LCD display. These are softkeys that change depending on the phone’s state, displaying relevant keys only. These softkeys are pre-programmed for the call handling and extension management features.
  • Page 229 Ï Feature Key List ( The 6757i CT cordless handset supports a programmable feature key list for easy access to common features. The available features include line keys (1-9), intercom, directory, callers list, transfer, conference, and public/private call mode. For more information about the feature keys, “Feature Keys on the Handset”...
  • Page 230: Battery Charging

    If a defective battery is replaced, then the battery Icon is not identified until the new battery is charged for at least 2 minutes. Model 6757i CT IP Phone User Guide...
  • Page 231: Volume Control

    Editing Entries in the Directory You can use specific keys on the Handset to edit each character in an entry in the Directory. The following paragraphs describe each key used for editing entries. Model 6757i CT IP Phone User Guide...
  • Page 232 1. Use the left soft key to toggle from numeric "123" editing mode to lower case text "abc" editing mode, to upper case text "ABC" editing mode. ressing the "123" Number/Address Number/Address softkey sets the editor 693_ 693_ into lower case text mode Save Save Model 6757i CT IP Phone User Guide...
  • Page 233 “Editing Entries in the Directory” page 224. 4. Press Save to advance to the name entry screen. Pressing "Save" Number/Address Enter name softkey moves to the 123abcABC@aastra .com_ name editing mode Save ChCase Save Model 6757i CT IP Phone User Guide...
  • Page 234: Callers List - Cordless Handset

    You are taken to the feature list where you can choose the configured line to place the call. 2. Scroll to the desired line and press Select. The call is placed on that line over the cordless link. Model 6757i CT IP Phone User Guide...
  • Page 235 ½ = Scroll Cancel Select You are prompted to confirm the delete action by pressing the Delete softkey. Delete again to erase this item Cancel Delete 3. Press Delete to remove the item. Model 6757i CT IP Phone User Guide...
  • Page 236: Making Calls From Cordless Handset

    Calls can also be made directly from the Directory. Using a Headset The 6757i CT cordless handset accepts headsets through the 2.5 mm audio jack on the bottom of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
  • Page 237 At that point up to three other handsets can join in on the call. If any of those joining handsets presses the "Private" soft key, then the call is made private and no other users can join the call unless the call was made public again. Model 6757i CT IP Phone User Guide...
  • Page 238: Ending Calls

    To end a call, you first need to connect to the call, if not already connected, and press the key. • You can also place the handset back on the charging cradle to end the call. Model 6757i CT IP Phone User Guide...
  • Page 239: Pairing And Unpairing Cordless Handset To Base

    2. Select Preferences->Handset Pairing. Preferences 1. Tones 2. Contrast Level 3. Speed Dial Edit 4. Live Dialpad 5. Set Audio 6. Time and Date 7. Lanaguge 8. Handset Pairing - Select Done - Model 6757i CT IP Phone User Guide...
  • Page 240 Handset be within 3 feet from the base station during pairing. Note: It is recommended that you execute the following steps 6 and 7 at the same time. 6. On the Handset, press the softkey for Pair Model 6757i CT IP Phone User Guide...
  • Page 241 Successful Pairing of Handset Pairing failed Try again Cancel Pair Failed Pairing of Handset Note: If pairing timesout, retry the pairing procedure again. It may take several attempts to pair the Handset with the base station. Model 6757i CT IP Phone User Guide...
  • Page 242 4. Live Dialpad 5. Set Audio 6. Time and Date 7. Lanaguge 8. Handset Pairing - Select Done - 3. Choose Remove and press Select. Handset Pairing Pair Remove - Select Cancel - Done - Model 6757i CT IP Phone User Guide...
  • Page 243 Upon success or failure of unpairing, one of the following screens displays on the base station phone. Handset Pairing Removal successful. Cancel - Done - Successful Removal Handset Pairing Removal failed. Try again. Cancel - Done - Failed Removal Model 6757i CT IP Phone User Guide...
  • Page 244 If the Handset is not paired, the softkey is labeled as Pair instead of Remove. Note: Press the Remove softkey. Attempting to remove... Cancel Upon success or failure of unpairing, one of the following screens displays on the Handset. Removal successful Successful Removal Attempt Model 6757i CT IP Phone User Guide...
  • Page 245 Removal failed Try again Cancel Remove Failed Removal Attempt Model 6757i CT IP Phone User Guide...
  • Page 246: Additional Features

    Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6757i CT phone the same way you would on a regular telephone.
  • Page 247 1. Click on Basic Settings->Preferences. 2. Go to the "General" section 3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box. 4. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 248: Display Dtmf Digits

    Display DTMF Digits A feature on the 6757i CT phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.
  • Page 249 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 250: Play Call Waiting Tone

    You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
  • Page 251: Call Waiting Tone Period

    When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
  • Page 252: Stuttered Dial Tone

    Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
  • Page 253: Xml Beep Support

    XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
  • Page 254: Call Hold Reminder During Active Calls

    Use the following procedure to configure “Call Hold Reminder During Active Calls” on the IP phone. Note: "Call Hold Reminder During Active Calls" is disabled by default. Aastra Web UI 1. Click on Basic Settings->Preferences->General. Model 6757i CT IP Phone User Guide...
  • Page 255 When this feature is enabled, a reminder tone is heard on the active call when another call is on hold. When disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. 3. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 256: Call Hold Reminder (On Single Hold)

    When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI.
  • Page 257: Status Scroll Delay

    3. Click Save Settings. Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)"...
  • Page 258: Incoming Call Interrupts Dialing

    Settings->Preferences->General. Notes: 1. On a 6757i CT, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
  • Page 259 "Incoming Call Interrupts Dialing" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 260: Switch Ui Focus To Ringing Line

    Switch UI Focus to Ringing Line You can configure a feature on the 6757i CT that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
  • Page 261: Preferred Line And Preferred Line Timeout

    Preferred Line and Preferred Line Timeout The 6757i CT has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
  • Page 262 (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line. Default is 0. Valid values are: 0 to 999 • 4. Click Save Settings. Model 6757i CT IP Phone User Guide...
  • Page 263: Goodbye Key Cancels Incoming Calls

    Goodbye Key Cancels Incoming Calls The 6757i CT has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call.
  • Page 264 "Ignore" softkey to ignore the second disabled AND a second call comes in while incoming call and remain on the active call you are on an active call, press the "Answer" softkey to answer the second incoming call. Model 6757i CT IP Phone User Guide...
  • Page 265: Message Waiting Indicator

    3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
  • Page 266: Incoming Intercom Call Features

    You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in...
  • Page 267 When you disable this parameter, and there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone. "Allow Barge In" is enabled by default. Model 6757i CT IP Phone User Guide...
  • Page 268 5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an active call on hold and answers the incoming Intercom call. To disable this field, uncheck the box. 6. Click Save Settings.. Model 6757i CT IP Phone User Guide...
  • Page 269: Using Redial Key For "Last Number Redial

    Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 6757i CT IP Phone User Guide...
  • Page 270: Group Rtp Paging (Receives Rtp Streams)

    This feature is configurable using the Aastra Web UI only. The 6757i CT in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
  • Page 271 2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the “Allow Barge-In” parameter setting and the “Idling/On Call” state. 3. Click Save Settings.. Model 6757i CT IP Phone User Guide...
  • Page 272: Shared Call Appearance (Sca) Call Bridging

    LCD on the phone. The SCA call bridging feature is disabled by default on all phones. Your Administrator can enable/ disable this feature if required. Contact your System Administrator for more information. Model 6757i CT IP Phone User Guide...
  • Page 273 Hold private Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Bridge-active Empty circle Solid Red Sold Circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Sold Circle Solid Red circle Model 6757i CT IP Phone User Guide...
  • Page 274 Non-Call Line Key Pressed Idle Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge Model 6757i CT IP Phone User Guide...
  • Page 275: Available Features Enabled By Administrators

    Missed calls indicator increments on phone B. Note: : Voicemail must be configured on phone B. Your System Administrator can configure the Missed Call Summary Note: Subscription feature on a global or per-line basis. Model 6757i CT IP Phone User Guide...
  • Page 276: Customizable Callers List Key And Services Key

    Customizable Callers List Key and Services Key The 6757i CT IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
  • Page 277: Answer And Ignore Softkeys For Xml Applications

    XML softkey to access these symbols. Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need. Contact your System Administrator for more information. Model 6757i CT IP Phone User Guide...
  • Page 278: Playing A Wav File On Your Phone

    Playing a WAV File On Your Phone If enabled by your Administrator, the 6757i CT IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
  • Page 279: Key Redirection

    Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 6757i CT IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
  • Page 280: Xml Applications And Off-Hook Interaction

    XML Override for a Locked Phone The 6757i CT has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use softkeys/expansion module keys applicable to the XML application even though the phone is locked.
  • Page 281: Hold" Feature Enhancement (For Broadsoft Servers)

    Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS) If enabled by an Administrator, the 6757i CT has authentication support when using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays.
  • Page 282: Diverting Calls From Your Phone

    - Conf More - More - - Xfer More - - Xfer More - 8 and 11-Line LCD Display 6757i CT LCD Display To enable this call diverting feature, contact your System Administrator. Model 6757i CT IP Phone User Guide...
  • Page 283: Display Of Call Destination Information

    Caller info Screen 2 Call destination Screen 3 Call diversion If your phone does not display call destination information, your System Administrator may have disabled this feature. Contact your System Administrator for more information. Model 6757i CT IP Phone User Guide...
  • Page 284: Indication Of Terminated Calls

    An incoming call comes in on the line in focus that the line in focus with no calls on hold: has a disconnected screen displaying, • displays a ringing screen the line in focus WITH calls on hold: • flashes its’ Line LED Model 6757i CT IP Phone User Guide...
  • Page 285 Press the Goodbye key. The busy tone stops and the disconnected screen no longer displays. Select any Line key. The busy tone stops and the disconnected screen no longer displays. A dial screen displays. Model 6757i CT IP Phone User Guide...
  • Page 286: Model M670I And M675I Expansion Modules

    Model M670i and M675i Expansion Modules The 6757i CT IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model M670i The M670i provides 18 softkeys in each column (totaling 36 keys) on the keypad. Each key provides an LED for indicating call status.
  • Page 287 • Empty You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i CT IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys”...
  • Page 288: Using The Expansion Modules

    Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1"List 1" and "List 2" Page 2"List 3" and "List 4" Model 6757i CT IP Phone User Guide...
  • Page 289 References For more information about configuring softkeys, see Softkeys page 63. For more information about installing M670i and M675i modules on your phone, see the Aastra 6757i CT SIP IP Phone Installation Guide. Model 6757i CT IP Phone User Guide...
  • Page 290 For a procedure on creating a speed dial key, see “Press-and-Hold to Create a Speed Dial (applicable to softkeys, keypad keys, expansion module keys)” page Model 6757i CT IP Phone User Guide...
  • Page 291: Troubleshooting Solutions

    Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6757i CT Installation Guide for details.
  • Page 292 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI 1. Press on the phone to enter the Options List.
  • Page 293 Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Report this error to your System Administrator. Model 6757i CT IP Phone User Guide...
  • Page 294 3 key to cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click Restart. 3. Click OK at the confirmation prompt. Model 6757i CT IP Phone User Guide...
  • Page 295 • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Making Calls”...
  • Page 296 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click Unlock. The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 6757i CT IP Phone User Guide...
  • Page 297: Limited Warranty

    Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
  • Page 298 Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
  • Page 299: Appendix A - Time Zone Codes

    AU-Darwin AU-Perth AW-Aruba AZ - Baku BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 6757i CT IP Phone User Guide...
  • Page 300 ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Tbilisi GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Model 6757i CT IP Phone User Guide...
  • Page 301 NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM - Muscat PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 6757i CT IP Phone User Guide...
  • Page 302 Time Zone Name Time Zone Code SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Model 6757i CT IP Phone User Guide...
  • Page 303: Index

    BLF/Xfer key 119 finding IP address of the base using the handset 216 BLF/Xfer, softkeys for 120 icons and messages 220 idle mode 220 Intercom 212 call destination, displaying 276 key descriptions 210 Index-1 Model 6757i CT IP Phone User Guide...
  • Page 304 DND, enabling/disabling 185 headset, using on cordless handset 229 do not disturb, setting softkey for 84 headset/speaker mode 35 documentation 1 held calls, retrieving 158 DTMF digits, displaying 241 hold, automatic 158 Index-2 Model 6757i CT IP Phone User Guide...
  • Page 305 207 deleting 147 multiple line call appearances 62 Directory key 131 mute key on cordless handset 222 DND key 84 Empty key 145 Flash key 109 network disconnected 7 Intercom key 135 Index-3 Model 6757i CT IP Phone User Guide...
  • Page 306 221 ring tone sets 29 terminated calls indication 277 ring tones 28 time and date 38 Ringer Volume 220 time and date format 38 RTP paging, group 263 transfering calls, blind 159 Index-4 Model 6757i CT IP Phone User Guide...
  • Page 307 Intercom 260 warranty, limited 290 Web UI, using 19 XML application title 103 XML application URI 103 XML beep support 246 XML features 271 XML key 103 XML services accessing 108 Index-5 Model 6757i CT IP Phone User Guide...
  • Page 308 While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change...

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