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Aastra 6757i CT User Manual

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Aastra Model 6757i CT IP Phone

User Guide

Release 3.2.2
Service Pack 3 Hot Fix 1
41-001384-00 Rev 01 – 06.2013

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Summary of Contents for Aastra 6757i CT

  • Page 1: User Guide

    Aastra Model 6757i CT IP Phone User Guide Release 3.2.2 Service Pack 3 Hot Fix 1 41-001384-00 Rev 01 – 06.2013...

  • Page 2: Software License Agreement

    Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distri- bution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.

  • Page 3: Table Of Contents

    ................14 Phone Options via the Aastra Web UI .
  • Page 4 Content Resetting a User Password................. .48 Restarting Your Phone .
  • Page 5 Content Making Calls ....................117 Dialing a Number .
  • Page 6 Content Lock....................173 Backlight .
  • Page 7 Content Incoming Intercom Call Features ............... . . 207 Using Redial Key for “Last Number Redial”...
  • Page 8 Content Warranty Repair Services................Warranty-3 After Warranty Service .

  • Page 9: Welcome

    About this Guide This guide explains how to use the basic features of your new 6757i CT phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.

  • Page 10: Requirements

    Aastra Telecom. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 6757i CT phone, please refer to the Aastra 6757i CT Installation Guide for basic installation and physical setup information. For more advanced administration and configuration infor- mation, System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide.

  • Page 11: Getting Started

    Getting Started The 6757i CT must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
  • Page 12 Getting Started The 6757i CT phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.

  • Page 13: Network Connected/Network Disconnected

    Getting Started When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Network Done Services Icom Callers John Smith Sat Jan 1 12:18am Idle Screen Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen.

  • Page 14: Idle Screen

    "Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6757i CT IP Phone Installation Guide, the section "Connecting to the Network and to Power".

  • Page 15: Idle Screen With Softkeys Configured

    Getting Started By default, the top softkeys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can configure the 6 top keys with up to 10 functions, and the 6 bottom softkeys with up to 20 functions as required. Services Intercom Directory...
  • Page 16 Getting Started You can configure up to 10 functions on the top set of softkeys. If you have additional functions configured on the top softkeys that do not display on the main idle screen, a "More" displays at the top right of the screen. Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone.
  • Page 17 Getting Started A More softkey also displays at the bottom right of the screen if you have configured softkeys other than the default softkeys. For example, if you configure a bottom softkey for speed dialing to Home, and then you pickup the handset, the screen displays the Dial, Conf, and Xfer default softkeys with a More softkey.

  • Page 18: Ip Phone Keys

    Key Panel The following sections describe the various 6757i CT phone key functions on both the symbol and text hardware plat- forms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.

  • Page 19: Key Descriptions

    IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6757i CT IP phone that you can use for handling calls. Text Keys Keys Key Description Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
  • Page 20 For more information about programming the softkeys to perform specific functions, see the Aastra Model 6757i CT IP Phone User Guide. *See the Aastra 6757i CT IP Phone User Guide for more information about each of these keys. 41-001384-00 Rev 01 – 06.2013...

  • Page 21: Keypad Keys

    IP Phone Keys Keypad Keys The 6757i CT has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The 6757i CT phone keypad includes the following:...

  • Page 22: Methods For Customizing Your Phone

    Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
  • Page 23 Methods for Customizing Your Phone Option Number Option Restart Phone Phone Lock Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone.

  • Page 24: Phone Options Via The Aastra Web Ui

    In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see...
  • Page 25 Methods for Customizing Your Phone The Status window displays for the IP phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. 41-001384-00 Rev 01 – 06.2013...
  • Page 26 60 softkeys with a M675i Expansion Module if an it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached. For more information about the expansion modules see “Model M670i and M675i Expansion Modules”...
  • Page 27 Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 6757i CT. 41-001384-00 Rev 01 – 06.2013...

  • Page 28: Phone Status

    Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
  • Page 29 If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.

  • Page 30: Phone Status Via The Aastra Web Ui

    Phone Status Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
  • Page 31 Phone Status SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI. The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server.

  • Page 32: Customizing Your Phone

    Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
  • Page 33 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
  • Page 34 UK, and US. Default is US. Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI Click on Basic Settings->Preferences->Ring Tones. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field.

  • Page 35: Contrast Level

    Customizing Your Phone Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI Press...
  • Page 36 Customizing Your Phone Setting the Backlight IP Phone UI Press on the phone to enter the Options List. Select Preferences. Select Display. Select Backlight. Display 1. Contrast Level 2. Backlight - Select Done - Use the 5 and 2 navigation buttons to select the Backlight status for your phone. Default is "Auto". Available options are: •...

  • Page 37: Live Dialpad

    Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6757i CT IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial...

  • Page 38: Set Audio

    Phone UI only. Audio Mode The 6757i CT allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
  • Page 39 Customizing Your Phone Select Audio Mode. Set Audio 1. Audio Mode 2. Headset Mic Volume 3. DHSG - Select Done - Select the audio mode you want to use on your phone. Default is Speaker. Valid values are: • Speaker (Default) •...

  • Page 40: Time And Date

    • Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone.
  • Page 41 Customizing Your Phone Select Time and Date. Select Set Time. Time and Date 1. Time Format 2. Daylight Savings 3. Date Format 4. Time Zone 5. Time Server 1 6. Time Server 2 7. Time Server 3 8. Set Time 9.
  • Page 42 Customizing Your Phone Select Set Date. Time and Date 1. Time Format 2. Daylight Savings 3. Date Format 4. Time Zone 5. Time Server 1 6. Time Server 2 7. Time Server 3 8. Set Time 9. Set Date - Select Done - Using the keys on the keypad, enter a date to set on the IP phone.

  • Page 43: Appendix A - Time Zone Codes

    Customizing Your Phone Set Time Zone Select Preferences. Select Time and Date. Select Time Zone. Time and Date 1. Time Format 2. Daylight Savings 3. Date Format 4. Time Zone 5. Time Server 1 6. Time Server 2 7. Time Server 3 8.
  • Page 44 Customizing Your Phone Select a Daylight Savings time from the list of options. Default is Automatic. Valid values are: • • 30 min summertime • 1h summertime • Automatic (Default) Daylight Savings 30 min summertime summertime Automatic Cancel - Done - Press Done to save the Daylight Savings value you selected.
  • Page 45 Customizing Your Phone Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen.

  • Page 46: Language

    Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, config- uration parameters, etc.) display in that language.
  • Page 47 Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
  • Page 48 Customizing Your Phone Keypad Input Alphabet Tables English Uppercase Characters Lowercase Characters 1;=_,-'&() 1.:;=_,-'&() ABC2 abc2 DEF3 def3 GHI4 ghi4 JKL5 jkl5 MNO6 mno6 PQRS7 pqrs7 TUV8 tuv8 WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ...
  • Page 49 Customizing Your Phone Spanish Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà...
  • Page 50 Customizing Your Phone Portuguese Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÂÃÇ abc2áàâãç DEF3ÉÊ def3éê GHI4Í ghi4í JKL5 jkl5 MNO6ÓÔÕ mno6óôõ PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def...
  • Page 51 You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI.
  • Page 52 All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
  • Page 53 Customizing Your Phone The following table illustrates the Latin 2 character set used on the 6757i CT IP Phone. 41-001384-00 Rev 01 – 06.2013...

  • Page 54: User Password

    If you change the password Then you need to using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
  • Page 55 Customizing Your Phone Aastra Web UI Click on Operation->User Password. In the "Current Password" field, enter the current user password. Note: By default, the user name is “user” (all lowercase) and the password field is left blank. In the "New Password" field, enter the new user password.

  • Page 56: Resetting A User Password

    If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...

  • Page 57: Restarting Your Phone

    “Making Calls” on page 117. In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
  • Page 58 Options List. At the prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks. Aastra Web UI Click on Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock.

  • Page 59: Defining An Emergency Dial Plan

    A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.

  • Page 60: Line Keys And Softkeys

    Keys Multiple Line and Call Appearances The 6757i CT has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of.

  • Page 61: Softkeys

    “Model M670i and M675i Expansion Modules” on page 221. You can use the Aastra Web UI only, to configure key functions. The following table lists the functions you can set on the softkeys and provides a description for each function. Key Function...
  • Page 62 Description Flash Indicates the key is set to generate a flash event when it is pressed on the 6757i CT. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 63 Line Keys and Softkeys State-Based Softkeys (Bottom Keys only) On the 6757i CT bottom softkeys, you can configure a specific state to display when a softkey is being used. None None None None None None Softkeys (state-based) The following table describes the states available to configure for the softkeys.
  • Page 64 Key Display Behavior On the 6757i CT IP Phone, you can configure up to 20 functions on the bottom softkeys. If you have no softkeys config- ured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
  • Page 65 Line Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone. John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB 41-001384-00 Rev 01 – 06.2013...

  • Page 66: Line Key

    Line Key You can set a softkey to act as a line/call appearance key on the 6757i CT. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and...
  • Page 67 Configuring a Line Key You can set a key as an additional line on the 6757i CT. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...

  • Page 68: Speed Dial Key

    The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6757i CT to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
  • Page 69 Line Keys and Softkeys Press-and-Hold to Create a Speed Dial (applicable to softkeys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a softkey, keypad key, or expansion module key on the phone initiates a speed dial feature. Note: When creating a speed dial key from the IP Phone UI, you must select a softkey, keypad key, or expansion module key that has no preassigned function (key must be set to None.).
  • Page 70 Line Keys and Softkeys In the "Line:" field, select a line to apply to the speed dial key. Enter Name: John Smith Enter Number: 555-6789 Line: 1 - Save - Backspace Change - Cancel - - 123 This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1 for the speed dial key.
  • Page 71 Line Keys and Softkeys In the "Enter Name:" field, enter a name to apply to the speed dial key. Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e. press 2 three times to access C).
  • Page 72 Line Keys and Softkeys Creating a Speed Dial Key Using the Softkeys or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function as a speed dial. The procedure shows the softkey screens as an example.

  • Page 73: Editing Speed Dial Keys

    In the "Line" field, select a line for which to apply the speed dial to. Valid values are 1 through 9. Click Save Settings. Editing Speed Dial Keys On the 6757i CT, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: –...
  • Page 74 Line Keys and Softkeys The following illustration shows the path in the 6757i CT IP Phone UI for editing a speed dial key. Preferences Enter Name: 1. Tones John Smith 2. Contrast Level Speed Dial Edit: Enter Number: 3. Speed Dial Edit...
  • Page 75 Line Keys and Softkeys Editing a Speed Dial on a Softkey or Expansion Module Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Select the key configured for speed dial. In the "Value" field, edit the phone number, extension, or speed dial prefix to apply to this hard key. If you enter a speed dial prefix, you must enter the "+"...
  • Page 76 Line Keys and Softkeys Editing a Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Key 1" through "Key 9". In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...

  • Page 77: Do Not Disturb" (Dnd) Key

    If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.

  • Page 78: Busy Lamp Field (Blf) Key

    On the 6757i CT, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook.
  • Page 79 Line Keys and Softkeys Configuring a BLF Key Aastra Web UI Use the following procedure to set a key to function as "BLF". The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.

  • Page 80: Blf/List Key

    A receptionist has a 6757i CT running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. On the 6757i CT, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those extensions.
  • Page 81 Configuring a BLF/List Key The BLF/List function can be configured on the 6757i CT using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF/List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.

  • Page 82: Automatic Call Distribution (Acd) Key (For Sylantro Servers)

    Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6757i CT and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
  • Page 83 It is recommended you configure no more than a single ACD softkey or expansion module key per IP phone. Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML.
  • Page 84 The table below shows the status of the LED as they may appear on your IP phone. Status: Logged In and Phone Model Status: Unavailable Logged Out Available 6757i CT Solid Red LED Blinking Red LED No LED icon Blinking...
  • Page 85 Line Keys and Softkeys Using the ACD Key Use the following procedure to log into a phone queue from your IP phone. IP Phone UI Check with your Administrator to verify the queue linked to your ACD Key. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing. Services Icom Callers...
  • Page 86 Line Keys and Softkeys To allow your phone to be available in the queue, press the Available softkey. The following screen displays. Services Icom Callers ACD: Support Unavailable Log Out If your IP phone status is set to “Available” then the server begins to distribute phone calls from this queue to your IP phone.

  • Page 87: Directed Call Pickup/Group Call Pickup Keys

    The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
  • Page 88 Click Save Settings. Configuring Group Call Pickup (GCP) Key Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6757i CT IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the server in order for a GCP key to function.
  • Page 89 Line Keys and Softkeys Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. In the “Type” field, select Directed Call Pickup. In the "Label"...

  • Page 90: Xml Key

    XML Key The 6757i CT IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup lan- guage much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
  • Page 91 Line Keys and Softkeys On the 6757i CT IP phone, you can access the XML applications from the IP Phone UI in two ways: • Via the "Services" menu • Via an XML key By default, the Services key is the first key on the top, left keys.
  • Page 92 Line Keys and Softkeys Configuring XML Services Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
  • Page 93 Line Keys and Softkeys Expansion Module Keys Select from “Key 1” through “Key 36” (M670i). Select from “Key 1” through “Key 60” (M675i). In the "Type" field, select "Services". (M675i) In the “Label” field, enter a label for the Services key. In the "XML Application URI"...
  • Page 94 Line Keys and Softkeys Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
  • Page 95 Line Keys and Softkeys In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the XML key.
  • Page 96 To exit from the "Services" menu, press the Services key again. From an XML Key Press the XML key on the 6757i CT phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.

  • Page 97: Flash Key

    Flash Key You can set a key to generate a flash event when it is pressed on the 6757i CT. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).

  • Page 98: Sprecode Key

    System Administrator for information about available services. Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.

  • Page 99: Park/Pickup Keys

    Park/Pickup Keys The 6757i CT phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.
  • Page 100 Line Keys and Softkeys In the "Label" field, enter a label for the park softkey. Note: The” Value” and “Line” fields are configured by the Administrator. Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys. In the "Type"...
  • Page 101 If the call pick up is successful, you are connected with the parked call. Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr"...
  • Page 102 Configuring a Last Call Return Key Aastra Web UI Use the following procedure to configure a Last Call Return key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.

  • Page 103: Call Forward Key

    Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.

  • Page 104: Blf/Xfer

    Line Keys and Softkeys BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or consultatively.
  • Page 105 Line Keys and Softkeys Configuring a BLF/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.

  • Page 106: Speeddial/Xfer

    Line Keys and Softkeys In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 Click Save Settings. Speeddial/Xfer The speed dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively.
  • Page 107 Line Keys and Softkeys Configuring a Speeddial/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.

  • Page 108: Speeddial/Conf

    Speeddial/Conf The 6757i CT allows you to configure a softkey or expansion module key to be used as a speed dial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
  • Page 109 Line Keys and Softkeys Configuring a Speeddial/Conf Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.

  • Page 110: Services Key

    1 through 9 Click Save Settings. Services Key By default, the 6757i CT has a Services key configured on key 1 of the top set of keys. However, you can use any key to configure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services" key, you can: •...
  • Page 111 Line Keys and Softkeys Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Services key is Key 1 on the Top Softkeys.

  • Page 112: Directory Key

    Directory Key By default, the 6757i CT has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
  • Page 113 Line Keys and Softkeys Configuring a Directory Key Aastra Web UI Use the following procedure to configure a Directory key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Directory key is Key 2 on the Top Softkeys.

  • Page 114: Callers List Key

    Callers List Key By default, the 6757i CT has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
  • Page 115 Line Keys and Softkeys Configuring a Callers List Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Callers List key is Key 3 on the Top Softkeys.

  • Page 116: Intercom Key

    Intercom Key By default, the 6757i CT has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
  • Page 117 Line Keys and Softkeys Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6757i CT IP Phone. The procedure shows the top softkeys screen as an example. Note: By default, the Intercom key is Key 4 on the Top Softkeys.

  • Page 118: Phone Lock Key

    You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.

  • Page 119: Paging Key (Sends The Rtp Stream)

    Line Keys and Softkeys Using the Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone. Lock the Phone Press the LOCK key. The phone locks.
  • Page 120 Line Keys and Softkeys Configuring a Paging Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1” through “Key 10” on the Top keys. Select from "Key 1" through "Key 20" on the Bottom keys.
  • Page 121 Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. Notes: 1. Recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.

  • Page 122: None Key

    Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.

  • Page 123: Empty Key

    "Empty". The keys are added in order (from key 1 to key 20) after any hard-coded keys have been added. If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6757i CT phone. Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>. Softkeys Select from “Key 1”...

  • Page 124: Deleting A Key

    Line Keys and Softkeys Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6757i CT IP Phone. The procedure shows the softkey screen as an example Click on Operation->Softkeys and XML. Click on Operation->Expansion Module <N>.

  • Page 125: Making Calls

    Making Calls This section describes ways to make calls on your 6757i CT phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button •...

  • Page 126: Using Handsfree Speakerphone

    When handsfree is on, the speaker light turns on. Using a Headset The 6757i CT accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equip- ment retailer or distributor to purchase a compatible headset.

  • Page 127: Using Intercom

    Using Intercom On the 6757i CT, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys.

  • Page 128: Redial

    Making Calls You can set specific incoming Intercom call features on the 6757i CT IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.

  • Page 129: Mute

    Making Calls Deleting from the Redial List IP Phone UI Press Press the Delete Key, then press the Delete Key again to erase the item. Delete All Items IP Phone UI Press Press the Delete Key, then press the Delete All Key to erase all items. Mute You can use the Mute key to mute the handset, headset, or speakerphone.

  • Page 130: Receiving Calls

    Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. John Smith Tue May 17 10:19am L1 Ring Keri March Answering an Incoming Call IP Phone UI To answer the call...

  • Page 131: Handling Calls

    Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.

  • Page 132: Transferring Calls

    Handling Calls Automatic Hold When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone auto- matically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than one call on hold, you can reconnect to a held call by pressing the line/call appearance button where that call is being held.
  • Page 133 Handling Calls Transferring Calls in Pre-Dial Mode Use the following procedure to transfer a call to another extension in pre-dial mode. Use the following illustration as a ref- erence. Transfer Key when handset is lifted Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. Press the Xfer key.
  • Page 134 Transferring Two Existing Calls The 6757i CT allows you to perform a transfer of a call when there are currently two active calls on the phone. For exam- ple, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to trans- fer Call A to Call B: Press Xfer key.

  • Page 135: Conferencing Calls

    Screen that displays when handset is lifted Local Conferencing The 6757i CT phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6757i CT.
  • Page 136 Handling Calls Pre-Dial & Live Dial Mode By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (pre- dial mode). The phone does not automatically dial out the number until the user presses the “Conference” key. This allows the users to make changes to the dialing number before initiating the call.
  • Page 137 Handling Calls Press the Conf key again to add Party 3 to the conference. Party 1 (which is yourself ), Party 2, and Party 3 are all connected to a single conference. To drop a party from the conference, use the navigation key to select the party and press the Drop key. Using Local Conferencing in Live Dial Mode Use the following procedure to create a conference call using local conferencing in live dial mode.
  • Page 138 When a name is displayed, pressing 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6757i CT allows you to create multiple conferences with unlimited participants (depending on your server limita- tions) when your Administrator enables Centralized Conferencing.
  • Page 139 Handling Calls Use the following procedure to create a conference call using centralized conferencing. Use the following illustration as a reference. Conference Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers) Note: You can have an unlimited number of parties in a conference (dependent on the limitations of the server. When you begin a conference, you are the first party in the conference (Party 1).
  • Page 140 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6757i CT is limited to 9 conferences (a single conference each on lines 1 through 9). Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers)”...

  • Page 141: Ending Calls

    Handling Calls Ending a Conference and Transferring Remaining Parties The 6757i CT allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key. Note: The Caller ID of the dropped Host still displays on the remaining parties’ phones.

  • Page 142: Managing Calls

    Managing Calls The 6757i CT has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
  • Page 143 Managing Calls 2 and 5 You can access entries by pressing to scroll through the list. To search for an entry by name, press the dial pad number corresponding to the first letter of the name (for example, press 7 for the letter P). Continue to press the dial pad number to access other letters on the same key (for example, 2 and 5 press 7 three times for ‘Ron’).
  • Page 144 Managing Calls Adding New Entries to the Directory List You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the maximum char- acters for each line and field in the Directory List.
  • Page 145 Managing Calls Adding Names, Numbers, Labels IP Phone UI On Screen 1: • You can add names using the abc softkey. • You can add numbers (up to 7 numbers per name) using the numbers on the phone’s keypad. • Use the Backspace softkey when required.
  • Page 146 Managing Calls • You can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7 numbers per name). • You can use the Delete softkey to delete a number or to delete multiple numbers in an entry (see “Deleting Entries from the Directory List”...
  • Page 147 Managing Calls Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number List Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey. Office Home Cell...
  • Page 148 Managing Calls Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: • Delete a single name or number and all associated numbers and labels • Delete specific numbers and labels from a single entry •...
  • Page 149 Managing Calls To delete all entries from the Directory List: Press the Directory key. Directory 50 Public 97 items to view Press 1st letter DeleteList - - Add New Quit - At the “Directory List” top screen, press DeleteList. Saving Entries to the Directory List You can save entries (names and numbers) from other sources to your Directory using the following methods: •...
  • Page 150 Press Copy. The entry is saved in the Directory List. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
  • Page 151 Managing Calls Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory. In the Directory List field, click on Save As. A File Download message displays.

  • Page 152: Callers List

    Callers List The Callers list is a stored log of your incoming calls. The 6757i CT telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
  • Page 153 Managing Calls Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button Press the Callers List key. Use the 2 and 5 keys to scroll through the line items in the Callers List. Note: To the left of a line item, a b icon displays with the handset ON or OFF the receiver.
  • Page 154 Managing Calls IP Phone UI Use the following procedure to edit the Callers List. Use the following illustration as a reference. Callers List Handsfree Button Press the Callers List Key. Press 2 and 5 to find the entry you want to edit. Press 2 to view the most recent call, or 5 to see the oldest call on your list. Press any key on the dial pad to begin editing.
  • Page 155 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.

  • Page 156: Account Configuration (Dnd And Call Forwarding)

    On the 6757i CT, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
  • Page 157 DND key LED OFF when current account in focus has DND disabled. Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone.
  • Page 158 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current set- ting of Account 1.
  • Page 159 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
  • Page 160 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6757i CT, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call For- ward Key Mode: Account (default), Phone, and Custom.
  • Page 161 MWI LED OFF if CFWD All is disabled. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. 41-001384-00 Rev 01 – 06.2013...
  • Page 162 Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. If you do not configure a Call Forward key, you can still access the Call Forward menu from the IP Phone UI at the path, Options- >Call Forward.
  • Page 163 Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
  • Page 164 Managing Calls Click on Basic Settings->Account Configuration. The illustration above shows 2 accounts configured on the phone. Accounts must be set up by your System Admin- istrator. For each account, enable the CFWD state by placing a check mark in one or more of the following “State” fields: •...
  • Page 165 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)
  • Page 166 Managing Calls CFWD in Account Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD Busy CFWD All Tues Jan1 10:00am Tues Jan1 10:00am Tues Jan1 10:00am - Call Fwd - Call Fwd - Call Fwd...
  • Page 167 Managing Calls For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Services Callers Callers Call Forward Call Forward...
  • Page 168 Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD All CFWD All CFWD All Tues Jan1 10:00am Tues Jan1 10:00am Tues Jan1 10:00am - Call Fwd - Call Fwd - Call Fwd...
  • Page 169 Managing Calls Select a state using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the config- uration you set will apply to all accounts on the phone. •...
  • Page 170 Managing Calls Press the CHANGE key in the CFWD State screen. With the cursor in the “State” field, toggle the state ON and OFF by pressing the CHANGE key. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify.
  • Page 171 Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD Busy CFWD All Tues Jan1 10:00am Tues Jan1 10:00am Tues Jan1 10:00am - Call Fwd - Call Fwd - Call Fwd...
  • Page 172 Managing Calls After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Services Indicates Callers CFWD Enabled Indicates Call Forward Mode Call Forward no CFWD phone 1.
  • Page 173 Managing Calls Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Services Callers Callers Call Forward Call Forward Mode NoAns Mode NoAns Change State:...

  • Page 174: Missed Calls Indicator

    Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number> New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List.

  • Page 175: Voicemail

    Managing Calls Voicemail The Voicemail feature on the 6757i CT IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.

  • Page 176: Cordless Handset

    The following sections describe the 6757i CT cordless handset keys and key functions, and how they help you make and manage your calls and caller information. Handset Keys The following illustration and table identify the keys on the key panel of your 6757i CT handset that you can use for han- dling calls. 41-001384-00 Rev 01 – 06.2013...

  • Page 177: Handset Key Descriptions

    Cordless Handset Handset Key Descriptions Function Function Description Receiver Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left Display Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing Softkeys...
  • Page 178 Cordless Handset When in an idle state, pressing the Menu key  of the handset presents the following list of options. Once in the menu list the user can scroll up Ïand down  using the scrolling keys to see each option. Item # Menu list Intercom...

  • Page 179: Accessing Options On The Cordless Handset

    Intercom The 6757i CT supports intercom function between a 6757i CT base and any of its paired cordless handsets, and vice versa. Pressing Select while viewing this option brings up a list of base and paired handsets available for intercom. To select a handset or base to intercom, navigate to the desired handset or the base using the Â...

  • Page 180: Ring Tone

    Accessing Options on the Cordless Handset Ring Tone There are several selectable Ring tones available on the 6757i CT handset. A check mark beside the ring tone number indicates the currently selected ring tone. Ring Tone 1 ½ = Scroll...

  • Page 181: Vibrate

    Pressing the y key returns you to the main idle display screen. • Handset Pairing/Unpairing All handsets must be paired to a 6757i CT base before they can be used. For more information on pairing and unpairing the handset, see “Pairing and Unpairing Cordless Handset to Base”...

  • Page 182: Silent Alert

    Accessing Options on the Cordless Handset Silent Alert The Silent Alert option activates an internal hardware vibrator instead of a regular ringer during an incoming call. By default, the Silent Alert is automatically set to Off. Handset UI To activate Silent Alert from the option display: •...

  • Page 183: Feature Keys On The Handset

    Feature Keys on the Handset You can program up to 15 feature keys on the 6757i CT handset with specific functions using the Aastra Web UI. In addi- tion, up to 9 lines are available for use from the handset.
  • Page 184 No calls are shared. Flash Indicates the key is set to generate a flash event when it is pressed on the 6757i CT. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 185 Programming Feature Keys You can program up to 15 feature keys on the 6757i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 6757i CT Base Station and all paired handsets.

  • Page 186: Idle Mode

    Accessing Options on the Cordless Handset Idle Mode During idle mode (i.e. no incoming call, no active call, or no call on hold), the handset name, date & time, status mes- sages, and status icons are present on the display. Angela May 17 10:19am Note:...

  • Page 187: Multifunction Handset Led Indicator

    UP Arrow Keys( Your 6757i CT cordless handset has two UP Arrow keys directly under the LCD display. These are softkeys that change depending on the phone’s state, displaying relevant keys only. These softkeys are pre-programmed for the call handling and extension management features.

  • Page 188: Battery Charging

    Feature Key List ( The 6757i CT cordless handset supports a programmable feature key list for easy access to common features. The availa- ble features include line keys (1-9), intercom, directory, callers list, transfer, conference, and public/private call mode. For more information about the feature keys, see “Feature Keys on the Handset”...

  • Page 189: Volume Control

    Accessing Options on the Cordless Handset Note: The handset is designed to recharge the batteries automatically, when required and placed on the charger stand. The battery icon does not flash and the handset does not charge every time it is placed on the stand. If a defective battery is replaced, then the battery Icon is not identified until the new battery is charged for at least 2 minutes.
  • Page 190 Accessing Options on the Cordless Handset General Entry Editing To accommodate adding and editing, use the available characters as labelled on the keypad. Pause key and special char- acters are also available. Key / Pause key To allow the user to enter pause characters, the pause key is the 0 digit key in alphanumeric editing mode. Characters appear in the following order: 0, p.
  • Page 191 Press Save to advance to the name entry screen. Pressing "Save" Number/Address Enter name softkey moves to the 123abcABC@aastra .com_ name editing mode Save ChCase Save Enter a name for the Number/Address information. The name can have up to 15 characters, including spaces. For more information on entering characters/numbers in the Directory, see “Editing Entries in the Directory”...

  • Page 192: Callers List - Cordless Handset

    Accessing Options on the Cordless Handset Callers List - Cordless Handset The Callers list stores the last 50 calls received. Items are stored in chronological order with new items being first in the list. Each call received is stored, no collapsing of records, and can be deleted or saved to a directory. Oldest call records are automatically removed from the list when the list is full and new items are received.
  • Page 193 Accessing Options on the Cordless Handset Deleting Entries from the Callers List Handset UI From the Options softkey of the Callers List, scroll to the Delete Item. Press the Select softkey. Delete ½ = Scroll Cancel Select You are prompted to confirm the delete action by pressing the Delete softkey. Delete again to erase this item Cancel...

  • Page 194: Making Calls From Cordless Handset

    Calls can also be made directly from the Directory. Using a Headset The 6757i CT cordless handset accepts headsets through the 2.5 mm audio jack on the bottom of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.

  • Page 195: Ending Calls

    Making Calls from Cordless Handset Either way, the triangle indicator clears and the call goes back to Private mode. The following illustrations show the hand- set screens during public and private calling. <13> Corey <14> 516-2681 Public 00:00:00 Line 1 PgDown Select Feature List View with the Public...

  • Page 196: Pairing And Unpairing Cordless Handset To Base

    Pairing and Unpairing Cordless Handset to Base Pairing/Unpairing the Handset All handsets must be paired to a base station. You must perform this from both the telephone base station and the cord- less handset. Successful pairing adds the handset name to the handset list on the base station and synchronizes the handset list from the base to the newly paired handset.
  • Page 197 Pairing and Unpairing Cordless Handset to Base Choose Pair and press Select. Handset Pairing Pair Remove - Select Cancel - Done - The following displays on the handset. Handset Pairing Attempting to pair..Cancel - Done - Note: If the Handset is not paired, the base station softkey displays as Pair instead of Remove. On the Handset, press Â.
  • Page 198 Pairing and Unpairing Cordless Handset to Base On the Handset, press the softkey for Pair The following displays on the handset. Attempting to pair... Cancel Upon success or failure of pairing, one of the following displays on the Handset and base station, respectively: Successful pairing Successful Pairing of Handset...
  • Page 199 Pairing and Unpairing Cordless Handset to Base On the base station, press (Options). Select Preferences->Handset Pairing. Preferences 1. Tones 2. Display 3. Speed Dial Edit 4. Live Dialpad 5. Set Audio 6. Handset Pairing 7. Time and Date 8. Language - Select Done - Choose Remove and press Select.
  • Page 200 Pairing and Unpairing Cordless Handset to Base Select Done. The following screen displays on the base station phone. Handset Pairing Attempting to remove..Wait..Cancel - Done - Upon success or failure of unpairing, one of the following screens displays on the base station phone. Handset Pairing Removal successful.
  • Page 201 Pairing and Unpairing Cordless Handset to Base Unpairing the Handset from the Base Station Using the Handset UI Handset UI Notes: 1. Ensure the Handset being unpaired is within close proximity to the base station. It is recommended that the Handset be within 3 feet from the base station during unpairing.

  • Page 202: Additional Features

    All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6757i CT phone the same way you would on a regular telephone.

  • Page 203: Display Dtmf Digits

    Display DTMF Digits A feature on the 6757i CT phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.

  • Page 204: Play Call Waiting Tone

    You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.

  • Page 205: Stuttered Dial Tone

    Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.

  • Page 206: Xml Beep Support

    XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.

  • Page 207: Status Scroll Delay

    Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.

  • Page 208: Switch Ui Focus To Ringing Line

    Switch UI Focus to Ringing Line You can configure a feature on the 6757i CT that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.

  • Page 209: Call Hold Reminder During Active Calls

    When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.

  • Page 210: Call Hold Reminder (On Single Hold)

    (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...

  • Page 211: Call Waiting Tone Period

    “Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...

  • Page 212: Preferred Line And Preferred Line Timeout

    Preferred Line and Preferred Line Timeout The 6757i CT has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
  • Page 213 Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI Aastra Web UI Use the following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI. Click on Basic Settings->Preferences->General. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone.

  • Page 214: Message Waiting Indicator

    MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.

  • Page 215: Incoming Intercom Call Features

    You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra...

  • Page 216: Using Redial Key For "Last Number Redial

    Additional Features Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone. Click on Basic Settings->Preferences->Incoming Intercom Settings. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.

  • Page 217: Group Rtp Paging (Receives Rtp Streams)

    This feature is configurable using the Aastra Web UI only. The 6757i CT in the local network listens for RTP on the pre-configured multicast address. The Phone displays the “Paging”...

  • Page 218: Shared Call Appearance (Sca) Call Bridging

    Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
  • Page 219 Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...

  • Page 220: Available Features Enabled By Administrators

    Customizable Callers List Key and Services Key The 6757i CT IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.

  • Page 221: Autodial (Hotline And Warmline)

    Centralized Conferencing The 6757i CT supports centralized conferencing for Sylantro and Broadsoft servers. This feature provides centralized con- ferencing on the SIP server (versus localized, on the phone). Your System Administrator must enable this feature on your phone before you can use centralized conferencing.

  • Page 222: Answer And Ignore Softkeys For Xml Applications

    Playing a WAV File On Your Phone If enabled by your Administrator, the 6757i CT IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.

  • Page 223: Using The Keypad During Active Xml Applications

    Options Key If enabled by your Administrator, the Services Menu on the 6757i CT IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side. You access the XML script by selecting the Services Menu.

  • Page 224: Xml Applications And Off-Hook Interaction

    XML Override for a Locked Phone The 6757i CT has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use softkeys/expansion module keys applicable to the XML application even though the phone is locked.

  • Page 225: Authentication Support For Http/Https Download Methods Used With Broadsoft Client Management System (Cms)

    Broadsoft Client Management System (CMS) If enabled by an Administrator, the 6757i CT has authentication support when using HTTP or HTTPS as download proto- cols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays. Pressing the LOGIN key displays a login screen with Username and Password.

  • Page 226: Display Of Call Destination Information

    By default, your phone displays call destination information if your phone is configured to forward calls to other destina- tions. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6757i CT IP Phone. Call Destination Information...

  • Page 227: Indication Of Terminated Calls

    Available Features Enabled by Administrators Notes: When both call diversion and call destination are enabled, the information displays to the phone’s screens in the fol- lowing order: Screen 1 Caller info Screen 2 Call destination Screen 3 Call diversion If your phone does not display call destination information, your System Administrator may have disabled this feature. Contact your System Administrator for more information.
  • Page 228 Available Features Enabled by Administrators THEN An incoming call comes in on another line (NOT in focus), and the disconnected screen no longer displays on the line in focus. the disconnected screen is displaying on the line in focus, A phone application is NOT in focus, busy tone plays no disconnected screen displays When the phone application in focus on screen stops:...

  • Page 229: Model M670I And M675I Expansion Modules

    Model M670i and M675i Expansion Modules The 6757i CT IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. Note: A DHSG headset and an expansion module cannot be used concurrently as they both share the same headset port.
  • Page 230 Pickup You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6757i CT IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys”...

  • Page 231: Using The Expansion Modules

    Model M670i and M675i Expansion Modules Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key...
  • Page 232 For more information about installing M670i and M675i modules on your phone, see the Aastra 6757i CT SIP IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.

  • Page 233: Troubleshooting Solutions

    Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6757i CT Installation Guide for details.
  • Page 234 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI Press on the phone to enter the Options List.
  • Page 235 • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Making Calls”...
  • Page 236 Press on the phone to enter the Options List. Enter your user password and press Enter.. The phone unlocks. Aastra Web UI Lock the Phone Click on Operation->Phone Lock. In the "Lock the Phone?" field, click Lock. The phone locks dynamically and displays the following message: "Phone is locked".

  • Page 237: Limited Warranty

    (1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.

  • Page 238: Limited Warranty (Australia Only)

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 239: Warranty Repair Services

    Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 240 Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane...
  • Page 241 Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
  • Page 242 Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham...
  • Page 243 Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001384-00 Rev 01 – 06.2013...

  • Page 244: Index

    Index Numerics receiving ......................122 calls, ending ......................133 6757i CT calls, transferring ....................124 additional features of ...................194 conferencing cordless handset features ................2 centralized ....................... 130 features of ......................1 ending ....................... 133 keys and key descriptions ................10 joining two active calls ................130 line settings .......................
  • Page 245 Index sorting ....................... 135 IP address, finding on cordless handset ............174 sync entries to handset ................135 using ........................143 Key Description ......................11 directory, on cordless handset .................181 key lock on cordless handset ................173 diverting calls ......................217 key panel DND key ........................
  • Page 246 Index no service .........................226 Speeddial key None key ........................114 press-and-hold ....................61 speeddial keys, editing ..................65 Speeddial/Conf, softkeys for ................101 on-hold calls ......................123 speeddial/Xfer ......................98 Optional Accessories ....................11 Speeddial/Xfer key ....................98 options Sprecode key ......................90 setting via the phone UI ................14 sprecode, setting key for ..................90 setting via the Web UI ..................
  • Page 247 While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

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