Chapter 1 Getting Started; Package Contents - Zoom 5363 User Manual

This User Manual provides instructions for connecting and configuring your Model 5363
Cable Modem/Router and for setting up wireless and wired connections to Model 5363.
This manual also includes details about security, firewalls, VPNs (Virtual Private
Networks), administrative tasks, and troubleshooting.
Most users should use the Quick Start Flyer to install their cable modem. This
User Manual is best used if you need to go beyond the Quick Start Flyer for some
reason.

Package Contents

Your package contains the following items:
•
Cable Modem/Router
•
Power cube
•
Ethernet RJ-45 cable
•
Quick Start flyer
Before installing your cable modem, please read this.
You need to connect the cable modem to a cable modem service that uses any of the
popular DOCSIS standards – 3.0, 2.0, or 1.1. If you need to get cable modem service,
please speak with your cable service provider.
Your cable service provider will need to know your modem's MAC ADDRESS, which is
printed on a label on the bottom of your modem. You provide this when you order
cable modem service, or by calling the cable company before or after installing your
modem, or by entering your CM MAC ADDRESS on an account setup web page that
appears when you first connect your cable modem to your provider's network. Normally
your cable service provider will tell you when to provide the CM MAC address. You may
also be asked for your cable modem's model name and number, which is ZOOM 5363.
If you need the modem's serial number, you can find it near the MAC address on the
bottom label. Below is a guide to some of the chapters of this manual.
Getting Started
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