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Getting Started
Before you install your cable modem, you must have cable
modem service with a cable company.
Information for Cable Service
Provider
You must provide your cable service provider with the information
summarized below, which is located on the bottom of your
modem.
Product Name: Zoom Cable Modem
Model: __________
Serial No: ___________________________
MAC Address: _______________________
Some cable service providers will also ask for the MAC address of
the computer or router that you plan to connect to the cable
modem. Most routers and some computers have a label with this
information. Appendix C also discusses how to find the MAC
address of some computers.
Chapter 1: Getting Started
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