Zoom 5341j Quick Start Manual
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Zoom 5341j Quick Start Manual

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See also: Quick Start Manual
This Quick Start describes how to connect your Zoom cable modem to a cable modem service. This lets your
cable modem provide Internet access to a computer or other device connected to the cable modem's Ethernet
LAN Jack. If that device is a wireless router, wireless devices can connect through the router and Zoom cable
modem to the Internet.

Package Contents

•
Cable modem
•
Power cube
•
Ethernet RJ-45 cable
•
This Quick Start flyer
Before installing your cable modem, please read this.
You need to connect the cable modem to a cable modem service that uses any of the popular DOCSIS
standards – 3.0, 2.0, or 1.1. If you need to get cable modem service, please speak with your cable service
provider.
Your cable service provider will need to know your modem's MAC ADDRESS, which is printed on a label on
the bottom of your modem. You provide this when you order cable modem service, or by calling the cable
company before or after installing your modem, or by entering your CM-MAC ADDRESS on an account setup
web page that appears when you first connect your cable modem to your provider's network. Normally your
cable service provider will tell you when to provide the CM-MAC address. You may also be asked for your
cable modem's model name and number, which is ZOOM 5341J. If you need the modem's serial number, you
can find it near the MAC address on the label.
If you are replacing an "old" cable modem, do this:
1
Disconnect the coaxial cable from the old cable modem and connect it to your Zoom modem. If the
coaxial cable has a screw-on connector, turn the connector clockwise when tightening the cable onto
the Zoom cable modem.
2
If there's an Ethernet cable plugged into the old cable modem, unplug the Ethernet cable from the old
cable modem and plug it into the Zoom cable modem's LAN jack.
3
Connect the Zoom power cube between the Zoom cable modem and a live power jack. DO NOT use
your old cable modem's power cube on your Zoom cable modem. Make sure the cable modem's
Power Switch is ON.
C A B L E M O D E M
Q U I C K S T A R T

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Summary of Contents for Zoom 5341j

  • Page 1: Package Contents

    Q U I C K S T A R T This Quick Start describes how to connect your Zoom cable modem to a cable modem service. This lets your cable modem provide Internet access to a computer or other device connected to the cable modem’s Ethernet LAN Jack.
  • Page 2 “Before Installing Your Cable Modem.” Some cable companies also let you just open the browser on a computer that’s connected to the Zoom cable modem. A setup page comes up, and you follow the instructions.

  • Page 3: How To Connect Your Cable Modem To A Router Instead Of A Computer. This Connection Is Optional, Done After The Cable Modem Is Working With A Computer

    Zoom cable modem. A setup page comes up automatically, and you follow the instructions. Go to “Now that your cable modem is connected, do this.” below.

  • Page 4: Front Panel Leds

    Cable Modem Rear Panel Reset RF (Cable) Power ON/OFF Please note the following: Do not block the modem vents in any way. Do not place the modem near a heating or air conditioning duct, in direct sunlight, anywhere susceptible to drastic temperature changes, or where it’s very hot or very cold. Front Panel LEDs Your cable modem has several lights on its front panel to help you monitor the cable modem’s status.

  • Page 5: Troubleshooting Tips

    When in doubt, check the cable service provider’s Web site! • In the unlikely event that you are told that your Zoom modem is not approved by your cable modem service, please email us at cableOK@zoomtel.com or call us at (617)753-0963.

  • Page 6: If You Need Help

    Please note that you are responsible for any charges (including brokerage or customs and duties) associated with shipping the defective unit to Zoom for repair. During the first year Zoom will pay return ground shipping to the customer in the U.S. and U.K. After the first year you may be required to pay a shipping and handling fee.

  • Page 7: Limited Warranty

    Zoom. Zoom will replace software at no charge if there is a defect in materials or workmanship for a period of 30 days from date of original retail purchase, provided the defective software is returned to Zoom. Shipments from Zoom will normally be via U.S.

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