Trouble Shooting Guide - ESP GuardCam WF-SAR Installation And Operation Manual

Trouble Shooting Guide

Problem
No image appears
Low wireless signal or
Low frame rate
Poor picture quality
Motion detection not working
The recording doesn't
work as scheduled.
Unable to pair the camera
to the receiver
Memory card error
Wrong data and/or time
is shown.
More cameras are added but
not all of them show images
on the receiver
22
Solution
• Make sure the power adaptor is not damaged or defective and is
plugged into an electrical outlet with power.
• Make sure the receiver has enough charge
• Make sure the GuardCam-WF-T is powered.
• Relocate the camera/receiver to obtain the best reception for
wireless signals.
• Make sure the camera is properly paired to the receiver.
• Make sure your paired transmitter is not located on another
channel.
• Press the Menu button on the receiver to exit the system idle
mode and go back to the main screen.
• Other wireless devices may reduce the signal strength.
• Leave as much space as possible between the
transmitter(s)/receiver and wireless devices.
• Flip the antenna of the receiver to obtain the best reception from
the GuardCam WF-T units.
• Move the GuardCam WF-T(s) and receiver closer to ensure the
appropriate wireless range.
• Remove the obstacles between the camera(s) and receiver.
• Clean the camera lens using lens cleaning cloth. Spots or dust on
the lens can also cause image quality issues.
• Confirm the motion detection has been correctly set up or
scheduled.
• Adjust the sensitivity of the motion sensor.
• Make sure correct DATE AND TIME has been correctly set.
• Make sure the Record Schedule has been setup correctly.
• Make sure the memory card is inserted and formatted.
• In motion detection mode, a moving object within the camera
viewing angle is necessary to trigger the motion sensor for
recording.
• Make sure the camera and the receiver are powered on.
• Press and release the pairing button on the camera.
• Power off the receiver and restart. If power button does not work,
use a pin to press the reset button on the side of the receiver.
• Make sure the memory card is correctly inserted and formatted.
• Wrong date and/or time will result in unexpected record schedule.
Please configure correct system date/time. Please note Time and
date settings will be lost if the receiver looses power .
• Make sure all cameras are properly paired.
• Make sure all cameras are properly activated.
• Follow the solution of 'No image appears'.