Downloading Log Files - Cisco TelePresence MX200 G2 Administrator's Manual

Cisco TelePresence MX200 G2 and MX300 G2
Contents

Downloading log files

The log files are Cisco specific debug files which may be
*
requested by the Cisco support organization if you need
technical support.
The current log files are time stamped event log files.
All current log files are archived in a time stamped historical
log file each time the system restarts. If the maximum
number of historical log files is reached, the oldest one will be
overwritten.
* The log files shown in the illustration serve as examples. Your
system may have other files.
D15078.04 MX200 G2 and MX300 G2 Administrator Guide TC7.3, DECEMBER 2014.
Introduction Web interface Web interface
Navigate to: Diagnostics > Log Files
Downloading all log files
Click Download logs archive
the instructions.
An anonymized call history is included in
the log files by default.
Use the drop down list if you want to
exclude the call history from the log files,
or if want to include the full call history
(non-anonymous caller/callee).
Open/save one log file
Click the file name to open the log file in
the web browser; right click to save the
file on the computer.
System settings
and follow
www.cisco.com — Copyright © 2013–2014 Cisco Systems, Inc. All rights reserved.
45
Administrator Guide
Setting passwords Appendices
Refresh the list of log files