Appendix C: Customer Service And Support - Accusys ExaSAN User Manual

Appendix C: Customer Service and Support

C.1 System Log
When you contact us for technical support, our support staff might ask for your system log file
for troubleshooting purpose.
1) RAID controller log by
2) Client operation system log. (it's better to record related error message.)
C.2 Contact Us
For customer services and technical support, locate an Accusys office near you from the link
below:
http://www.accusys.com.tw/about-accusys/contact-us.html
Or, you may email us at
C.3 Our Website
Please visit our websites frequently for the most up-to-date product and support information.
All countries: www.accusys.com.tw
Korea: http://accusys.co.kr
User Guide
Dump controller log of RAIDGuard X
support@accusys.com.tw
Appendices
Page 6-6