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A12T3-Share
User Guide
Accusys Storage Ltd.,
Version: V1.1

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Summary of Contents for Accusys A12T3-Share

  • Page 1 A12T3-Share User Guide Accusys Storage Ltd., Version: V1.1...
  • Page 2 Revision Sheet Revision Sheet Release Date Revision Description V1.0 2017/6 Officially released. V1.1 2017/6 Content updated. User Guide Page i...
  • Page 3 All contents of this manual are copyrighted by Accusys Storage Ltd. The information contained herein is the exclusive property of Accusys Storage Ltd. and shall not be copied, transferred, photocopied, translated on paper, film, electronic media, or computer- readable form, or otherwise reproduced in any way, without the express written permission of Accusys Storage Ltd.
  • Page 4 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; (2) This device must accept any interference received, including interference that may cause undesired operation. User Guide Page iii...
  • Page 5 1.1.1 What is Shareable Thunderbolt RAID System ...................1-1 1.1.2 A12T3-Share features .........................1-2 What’s in the Box ........................1-3 Your A12T3-Share at a Glance ..................... 1-4 1.3.1 Front Panel & LED Indicators ......................1-4 1.3.2 A12T3-Share Rear Panel ........................1-5 Prepare to Install the A12T3-Share ....................2-1 Precaution for Handling the System ..................
  • Page 6 4.3.2 Delete an Array ...........................4-6 Email Notification ........................4-7 Preference ..........................4-8 4.5.1 Disk Lag Proof ............................4-8 4.5.2 NCQ ..............................4-9 4.5.3 SMART Mode ............................4-9 4.5.4 Beeper ...............................4-10 4.5.5 Equalization Mode ..........................4-10 4.5.6 Cache ..............................4-11 4.5.7 MISC ..............................4-12 Option ............................ 4-13 4.6.1 Slicing ...............................4-13 4.6.2...
  • Page 7 1. Introduction Introduction of Shareable Thunderbolt RAID System User Guide...
  • Page 8: Introduction Of Shareable Thunderbolt Raid System

    RAID system. The A12T3-Share has four Thunderbolt 3 ports and one PCIe 3.0 port, which allows a maximum of five hosts to access the storage directly. With the full performance of Thunderbolt 3 in a shared storage environment, A12T3-Share will be the perfect storage solution for the burgeoning 4K video market.
  • Page 9: A12T3-Share Features

    2. Preparation 1.1.2 A12T3-Share features 1. Hardware Specifications  Thunderbolt 3 (40Gb/s) x4 and PCIe (QSFP) port x1  Support 12 x 3.5”/2.5” SAS/SATA drive and SSD  Hardware XOR/Multi-Parity engine  2GB DDRIII memory, ECC-protected  400W power module, Single/Redundant (optional) 2.
  • Page 10: What's In The Box

    2. Preparation What’s in the Box Your A12T3-Share is shipped in special package to provide protection during transportation. Carefully check your carton contents against the included packing list, or the inside flap of the box, and your original purchase order. You should have the items as described in the sections below.
  • Page 11: Your A12T3-Share At A Glance

    2. Preparation Your A12T3-Share at a Glance 1.3.1 Front Panel & LED Indicators No. Name Description Click to power up Power Button Push for 5 seconds to shut down Green disk online Red disk fail or offline Disk 1~12 status...
  • Page 12: A12T3-Share Rear Panel

    A12T3-Share Rear Panel No. Name Description RAID controller The controller of RAID system QR code Scanned to link to Accusys website Power Supply Support 100-240V power input Hard Drive Tray Hard Drive Tray 1 (top) ~ 12 User Guide Page 1-5...
  • Page 13 2. Preparation No. Name Description Heart beat LED Flashing green indicates it works normally. Thunderbolt 3 host port 1(Left)~ 4 Blue Data access status Thunderbolt port LED1 Green Link status LED2 Debug port For engineer debugging only. Mute button Click to mute system beeper alert T-Share Expansion switch Setting the chassis to be Master or Slave Expanding to another JBOD enclosure.
  • Page 14 2. Preparation Prepare to Install the A12T3-Share User Guide...
  • Page 15: Prepare To Install The A12T3-Share

    5. Make ample room at the front and back of the unit for service. 6. The A12T3-Share uses several cables and cords. It’s a good idea to determine how they will be arranged at the rear of the system, and where the cables will be routed to connect the host systems and RAID disk systems.
  • Page 16: Operating Environment

    Operating temperature: 0°C to 40°C (32°F to 104°F) b. Operating humidity: 5-85%, non-condensing c. Storage humidity:5%-95%, non-condensing Security To ensure the security of the A12T3-Share, make certain that the chosen location meets your security requirements. User Guide Page 2-2...
  • Page 17 3. Installation Install the A12T3-Share User Guide...
  • Page 18: Install The A12T3-Share

    1. Introduction Install the A12T3-Share Follow the steps in this chapter to install your A12T3-Share RAID system. Install Disk Drives Follow the steps below to install your drives. 1. Place the drives with connector align with the edge of the disk tray and secure drive with screws as below figures.
  • Page 19: Connect Jbods

    1. Introduction Connect JBODs A12T3-Share support JBOD expansion, you can expand the capacity via connecting up to 3 A12S3-SJ JBOD enclosure. Follow the steps below to connect JBODs; 1. Use mini SAS HD cable (equipped in A12S3-SJ accessory package) to connect the “EXP”...
  • Page 20: Install Driver And Gui On Host

    Installation files can be found in installation USB, or you can download the latest version from our website (http://www.accusys.com.tw/support/download.html). If you need further technical support, please contact your reseller or Accusys support team. (see Appendix B “Customer Service and Technical Support” for more information) 1.
  • Page 21: Connect Host Port

    1. Introduction Connect Host Port A12T3-Share supports four Thunderbolt 3 and one PCIe 3.0 host ports, depends on your plan, you can create multiple arrays for dedicated host or create an array be visible by all hosts to build a SAN environment, The PCIe port can for T-Share Expansion by connecting 2 A12T3-Share RAID systems.
  • Page 22: T-Share Expansion

    1. Introduction T-Share Expansion By utilizing T-Share Expansion, users are able to pair two A12T3-Share devices doubling the available Thunderbolt 3 ports to eight. Each port provides rapid transfer speeds and allows large workgroups to simultaneously collaborate on projects with extreme workflow efficiency.
  • Page 23: T-Pairing

    Thunderbolt connections between clients and T-share storage devices. With T-Pairing, two Thunderbolt ports can be utilized to connect a new Mac Pro with an Accusys T-share device, and with four Thunderbolt ports available, this allows two users to create dual paths increased speeds simultaneously.
  • Page 24 Installation 1) Power on RAID system. 2) Connect RAID system and Host with two Thunderbolt cables. 3) Power on Host and install Accusys Installer. 4) Create an array, check Assign LUN automatically and select 2 Thunderbolt host ports. Note T-Pairing does not support Hot-Plug and Fail-Over; If cable re-plugged, have a host reboot can get T-Pairing function back automatically.
  • Page 25 4. How to Use RAIDGuardX User Guide...
  • Page 26: Use Raidguardx Gui

    5. RAID Use RAIDGuardX GUI RAIDGuardX Overview RAIDGuardX support local and remote monitoring of multiple controllers that are connected to the same network, which consist of 2 components: RAIDGuardX-Server and RAIDGuardX- Client. RAIDGuardX-Client: A java-based console for managing and monitoring RAID system. RAIDGuardX-Server: RAIDGuardX-Server is an agent service in charge of communication between RAIDGuardX-Client and RAID controller;...
  • Page 27: Raidguardx Main Console

    5. RAID 4.1.2 RAIDGuardX Main Console Function Description Add controller into RAIDGuardX (for DAS only) Monitoring Buttons Remove controller from RAIDGuardX Create array in the RAID system Delete array in the RAID system Email to set email notification Drive Lag Proof Enable/ Disable NCQ mode Enable/ Disable SMART Mode Enable/ Disable Preference...
  • Page 28: Add/Remove Controller

    5. RAID Add/Remove Controller RAIDGuardX can manage the RAID controller locally or remotely via intranet access. 4.2.1 Add Controller 1. Open RAIDGuardX-Client, you may add controller by locally or remotely; Locally: Click Add Controller to display a list of available controllers Remote: Click Controller tab >...
  • Page 29: Create/Delete An Array

    5. RAID Create/Delete an Array This chapter will guide you how to use RAIDGuardX to create/delete disk array. 4.3.1 Create Array 1. Click icon Create Array, then create array page will pop up as below, Note 1. Check LUN assign automatically and you can select host port. 2.
  • Page 30 5. RAID Note Unselected drive will be set to Hot (Global) spare drive. If an array member drive fails, spare drive will start to rebuild automatically. Click the initialization type: On-the-fly initialization or Performance evaluation. On-the-fly initialization (Default) – While RAID systems record the initialized sectors in the bitmap, you can still use the RAID system during the initialization.
  • Page 31: Delete An Array

    5. RAID Note A12T3-Share can support up to 5 array groups. 4.3.2 Delete an Array 1. Click icon Delete Array on RAIDGuardX, then it will pop up a dialog as below picture 2. Click on the drive icon of the array to be deleted.
  • Page 32: Email Notification

    5. RAID Email Notification It may be necessary for network administrators to receive e-mails in the event of errors, alerts, and changes to the RAID array. These alerts can be e-mailed to a maximum of 20 e-mail addresses. 1. Mailing List Enter the e-mail address of people to receive controller error reports.
  • Page 33: Preference

    5. RAID Preference 4.5.1 Disk Lag Proof This feature ensures the stability and continuity of the RAID performance. In RAID 5 and RAID 6, DLP prevents the aging or slow responds of a single hard disk from influencing the overall performance.
  • Page 34: Smart Mode

    S.M.A.R.T. is a monitoring system of disk drives to detect and report on various indicators of reliability, in the hope of anticipating failure. Accusys RAID system supports S.M.A.R.T. Once this function is selected, you can select the check interval from the drop-down list. Choose from 1 minute to 8 hours for SMART Mode to be active.
  • Page 35: Beeper

    5. RAID 4.5.4 Beeper To enable/disable system beeper, default is enabled. 4.5.5 Equalization Mode Regardless the transmission method, the data transmission speed cannot be guaranteed at all times. This feature allows the continuous I/Os to operate more smoothly and substantially reduce large fluctuations in efficiency during data transfer.
  • Page 36: Cache

    5. RAID 4.5.6 Cache In this section, cache of RAID controller and drive can be configured by manual; default setting is tuned for video streaming application. Controller Cache – Check this box to enable the controller cache. This speeds up the data transfer to and from the disks.
  • Page 37: Misc

    Note: If you forget your password, you will have to contact your agent or the Accusys Support Team. SNMP Notification – Select SNMPv1 or SNMPv2 to send notifications for error conditions and possible problems to the SNMP servers. SNMP stands for Simple Network Management Protocol.
  • Page 38: Option

    5. RAID Option 4.6.1 Slicing RAID slicing overcomes the inherent design of how data is stored on a drive or RAID system by subdividing a RAID array into segments, or slices. These slices are effective hardware partitions of all drives in the array. Each slice is a separate LUN and appears as a separate volume on the host computer.
  • Page 39: Lun Map

    5. RAID 1. Select the array by clicking on a drive with an array number. The capacity is displayed. By default, Slice 0 contains the entire capacity of the disk array. 2. Click on Slice 0, use the slide bar or button of percentage to slice space and click OK to confirm.
  • Page 40: Lun Connect

    5. RAID 3. Repeat the steps to set more LUN maps if need. 4.6.3 LUN Connect In LUN Connect, user can manually define LUN can be visible by which host port; 1. Select the array to connect by clicking on a drive with an array number. 2.
  • Page 41: Expansion

    5. RAID 4.6.4 Expansion Expansion adds spare disk to an existing array. This is no need to create a new array or stop an array; you may add new disks online while the array is in use, its performance is affected considerably.
  • Page 42: Migrations

    5. RAID 4.6.5 Migrations Different from Expansion, which enlarges an array by adding hard drives to a fixed RAID level, Migration changes the RAID level of an array. It allows live changes to the RAID without the need to delete the array and rebuild. This can be useful when new drives have been added, and a new array type needs to be created.
  • Page 43 5. RAID 3. The main array information screen will indicate that the array is currently migrating. User Guide Page 4-18...
  • Page 44: Snapshot

    5. RAID 4.6.6 Snapshot A snapshot is initialized with a data duplicate from a source to a target. The mirror snapshot is offered by the ExaSAN RAID controller. Note The source and target volume of the snapshot must be identical. Before setting a snapshot, you need to set the slice in the array.
  • Page 45 5. RAID Delete Shot Delete the selected shot. 1. Select the Delete Shot function from the drop down menu. 2. Select the required shot by clicking on the Shot No. radio button. From the respective drop down menus, select the source volume and destination volume. Unavailable shots are grayed out.
  • Page 46 5. RAID Cancel Scheduling – Cancel the split shot scheduling. 1. Select the Split Shot function from the drop down menu. 2. Select the Cancel Scheduling radio button. 3. Select the required shot by clicking on the Shot No. radio button. From the respective drop down menus, select the source volume and destination volume.
  • Page 47: Health Center

    5. RAID 4.6.7 Health Center To ensure the accuracy of the RAID parity data, RAID controller offers Background checking and “Rebuild parity data.” During checking or rebuilding parity, the performance of the array will be affected. You could check the progress in the Main view or in the Health Center. Follow the steps below to select an array to verify, rebuild, or condition.
  • Page 48: Unlock Drives

    5. RAID 4.6.8 Unlock Drives The RAID controller may lock abnormal drives in an array. You may unlock these drives and rejoin them in an array. Drives may be locked with one of two conditions: 1. If a drive returns data too slowly, the controller will determine the drive is experiencing a failure and execute Drive Drop.
  • Page 49 5. RAID 2. Check the Confirm box and click Unlock Drive. User Guide Page 4-24...
  • Page 50: Update The Raid System Firmware

    Follow the steps in this section to update the firmware of your RAID system. Note the current firmware version (System Code, Boot Code, Expander Code, etc) from RAIDGuardX. Download the latest firmware from website www.accusys.com.tw/support/download.htm. Caution - Do NOT writing data, shutdown, interrupt RAID system during updating, in order to avoid any damage.
  • Page 51: Download Controller Log

    RAIDGuardX installed folder, Note Default folder to save zipped log file, MAC: /Application/RAIDGuardX/Log Windows: /Program Files/Accusys/RAIDGuardX/Log Linux: /{RAIDGuardX-Client folder}/RAIDGuardX/Log Disk RW Test Read/Write throughput is highly depending on the condition of disk inserted in RAID system. When one of disks begins to drop down in Read/Write, the entire RAID system would slow down, and sometimes SMART function cannot figure out which one is the slow disk;...
  • Page 52 5. RAID 3. Display test result on Event page Spare disks Array Member disks User Guide Page 4-27...
  • Page 53: Raid Overview

    5. RAID RAID Overview User Guide...
  • Page 54: Raid Overview

    Higher performance as a result of reading or writing on several drives simultaneously.  Scalability for expansion of storage. Accusys RAID systems use a hardware controller to manage multiple drives as one or more RAID array group, which offloads RAID task from host, and provides independent, fast and highly efficient storage.
  • Page 55: Raid 1: Mirroring

    Appendices 5.2.2 RAID 1: Mirroring RAID level 1, mirroring, each drive stores identical data. RAID 1 provides very high data reliability and improved performance for read-intensive applications, but this level has a high capacity cost because it retains a full copy of your data on each drive in the mirror set. 5.2.3 RAID 5: Striping Disks with Distributed Parity By distributing the parity information across all drives in a set, RAID level 5 achieves high...
  • Page 56: Raid 0+1: Striped Set With Mirroring

    Appendices 5.2.5 RAID 0+1: Striped Set with Mirroring RAID 0+1 combines the advantages of RAID 0 and RAID 1 with no disadvantages. RAID 0+1 creates a mirror of the primary striped set. RAID 0+1 provides optimal speed and reliability. 5.2.6 Enhance JBOD: Single Disk Enhance JBOD is just export single disk to the host system.
  • Page 57: Appendix

    Appendices Appendix User Guide Page 6-1...
  • Page 58: Appendix A: Faqs

    4. Q: Insert a drive, RAID system start warning with 3 short beeps, the drive’s status is locked on RAIDGuardX, why? A: The drive could be initialized in other Accusys product and it contains a portion of a RAID configuration and data. If the data isn’t important you can unlock the drive in GUI>Options>Unlock.
  • Page 59 Appendices 6. Q: RAID system alerts 3 short beeps repeatedly, what does it mean? A: Error could be related to Fan, Power, RAID controller module, or there is a disk been locked. Refer to below table of Beeper Code for more detail. Beeper mode Description 1 short beep (boot up)
  • Page 60: Appendix B: Customer Service And Support

    Dump controller log of RAIDGuardX 2) Host operation system log with RAID related error. Contact Us Email us for customer services and technical support; Sales: sales@accusys.com.tw Technical Support: support@accusys.com.tw Our Website Please visit our websites frequently for the most up-to-date product and support information.

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