Appendix B: Customer Service And Support - Accusys TShare A16T3-Share User Manual

Appendix B: Customer Service and Support

B.1 System Log
When you contact us for technical support, our support staff might ask for your system
log file for troubleshooting purpose.
1) RAID controller log by Dump controller log of RAIDGuardX
2) Host operation system log with RAID related error.
B.2 Contact Us
Email us for customer services and technical support;
Sales: sales@accusys.com.tw
Technical Support: support@accusys.com.tw
B.3 Website
Please visit our websites frequently for the most up-to-date product and support
information.
All countries: www.accusys.com.tw
Korea: http://accusys.co.kr