Appendix B: Customer Service And Support - Accusys A12T3-Share User Manual

Appendix B: Customer Service and Support

C.1 System Log
When you contact us for technical support, our support staff might ask for your system log file
for troubleshooting purpose.
1) RAID controller log by
2) Host operation system log with RAID related error.
C.2 Contact Us
Email us for customer services and technical support;
Sales: sales@accusys.com.tw
Technical Support: support@accusys.com.tw
C.3 Our Website
Please visit our websites frequently for the most up-to-date product and support information.
All countries: www.accusys.com.tw
Korea: http://accusys.co.kr
User Guide
Dump controller log of RAIDGuardX
Appendices
Page 6-4