Access Code - PACH & COMPANY AeGIS 7000 Series Installation And Programming Manual

GATE PROBLEMS
THE GATE OR DOOR
DOES NOT OPEN
WHEN THE TENANT
PRESSES NUMBER "9"
THE GATE OR DOOR
DOES NOT OPEN
WHEN THE TENANT
PRESSES NUMBER
"9"BUT IT OPENS
USING THE PERSONAL

ACCESS CODE

KEYPAD PROBLEMS
ALL OR SOME OF THE
KEYPAD'S KEYS DO
NOT WORK
The technical support team at Pach and Company are highly trained and committed to
providing you with the best in support and repair services. Our Services are available
between 7:30 AM - 4:30 PM Pacific Standard Time.
Pach and Company
AeGIS 7000 Series
SOLUTIONS AND SUGGESTIONS
• Check power on the gate operator or door strike.
• Check Function 77, it must be enabled.
• Check for loose connection on gate or door strike wires on RC1 and NO1 (if
you use "Normally Open" gate or door strike) or RC1 and NC1 (if you use
"Normally Close" gate or door strike) on the AeGIS system.
• Remove the two wires on RC1 and NO1 and short the two wires, the door or
gate should open or remove the two wires on RC1 and NC1, the gate or door
should open. If the door or gate does not open, you may have a problem with
the gate or door strike.
• Test the relay and follow the steps below:
1. Set your multi-meter to Ohm (touch the two probes, the meter will
read about 0 (zero value)
2. Connect the meter's probes to RC1 and NO1 (if "Normally Open"
strike is used, the meter will read as an open circuit) or RC1 and
NC1 (if "Normally Close" strike is used your meter will read about 0
value).
3. Place a call from the system to one of the tenants and tell the
tenant to press "9" and you should get the following results:
• Your meter should read to about 0 value if RC1 and NO1
contacts are used, otherwise the system's relay is bad.
• Your meter should read as an open-circuit if RC1 and
NC1contacts are used, otherwise the system's relay is bad.
• Try to call a few different tenants. If the problem precists, erase the system's
memory to default (use function code 50).
• Call the Technical Support, you may have a bad board.
• The keypad's ribbon cable has red dots along the side, the red dots must be
facing upward and connected to pin 1.
• Turn the power "OFF" and disconnect the keypad's ribbon cable from the
board and reconnect it and turn the power "ON".
TOLL FREE (888) 678-7224.
Chapter 5
TROUBLE SHOOTING GUIDE
SOLUTIONS AND SUGGESTIONS
Page 23