Dialogic Diva Installation Manual page 69

Dialogic Services & Support web site
If your supplier is unable to help you to address your issue, you can visit the
Services & Support web site. There, you get access to:
• detailed information about the Dialogic
24/7 service contracts) at
• a help web section for Dialogic
http://www.dialogic.com/support/helpweb
• a download section, to install the current version of your software at
http://www.dialogic.com/support/downind.asp
• a training section, with information about webinars as well as online and
onsite trainings, at
• a manuals section, that includes currently available documentation, at
http://www.dialogic.com/manuals/default.htm
• technical discussion forums about different developer-specific Q&A at
http://www.dialogic.com/forums/category-view.asp
• the Dialogic Customer Support site. For detailed information about how to
contact the Customer Support, see
below.
Dialogic Corporation Customer Support
If the information on the Dialogic
sufficient to help you solve your problem, you can contact Dialogic Customer
Support.
To provide help, Dialogic Customer Support will likely need from you:
• A debug trace (see Dialogic
DivaTrace.chm), and
• A copy of your active configuration (see Dialogic
Manager Online Help file - DSMain.chm).
See www.dialogic.com/support/contact
Dialogic® Diva® Media Board Installation Guide
®
Pro
http://www.dialogic.com/support/DialogicPro/
®
products at
http://www.dialogic.com/training/default.htm
Dialogic Corporation Customer Support
®
Service & Support web site was not
® ®
Diva Diagnostics Online Help file -
for details on how to contact Dialogic.
TM
Services (1,3, or 5 year
® ®
Diva Configuration
page 69