Troubleshooting Guide - HearthStone Phoenix 8612 Owner's Manual

T G
ROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
STOVE SMOKES Operating Technique
Cold Chimney
Blocked Chimney
Oversized Chimney
Undersized Chimney
Chimney Too Short
Air Infiltration Into The
Chimney
More Than One
Appliance Connected to
the Flue
BACK-PUFFING Operating Technique
OR GAS
EXPLOSIONS
Extra Low Burn Rate
Chimney Down-draft
Excessive Ash Build-up
UNCONTROLLED Unsealed or Open Door
OR SHORT BURN Open ash grate
Excessive Draft
Deteriorated Cement
Seals
Extra Long Chimney
Oversized Chimney
High Winds or Hilltop
Location:
Excessive Draft
INSUFFICIENT Poor Quality or Green
HEAT AND/OR Wood
DIRTY GLASS
Low Burn Rate
Air Insulated Chimney
Cold Exterior Chimney
Leaky Stovepipe or
Chimney
Too Much Heat Loss
From House
BLISTERING OF Operating Technique
ENAMEL
CASTING
Excessive Draft
UIDE
Hearthstone Quality Home Heating Products, Inc ®
www.hearthstonestoves.com
SOLUTIONS
Fully open the primary air control one minute before opening
doors.
Preheat the chimney when first starting a fire.
Examine the chimney and stovepipe for blockage or
creosote accumulations.
Reline the chimney to the appropriate diameter
Install a draft inducer or replace the chimney.
Lengthen the chimney.
Seal chimney connections and openings in clean-out doors.
Disconnect all other appliances and seal openings.
Fully open the primary air control one minute before opening
the door and keep it fully open for a few minutes after
reloading.
Burn the stove at a higher burn rate.
Install a chimney cap.
Empty ash pan more frequently.
Close the door tightly or replace the gaskets.
Slide ash grate to closed position.
Check the installation. Operate at LOW BURN. Install
stovepipe damper.
Reseal the stove with furnace cement.
Shorten the chimney. Install stovepipe damper.
Reline the chimney to the proper diameter.
Install a chimney cap.
Draft in excess of 0.1 wc should be corrected with a
stovepipe damper
Use only air-dried wood, preferably dried at least one year.
Operate the stove at a higher burn rate.
Replace with a pre-fabricated insulated chimney system or a
properly sized masonry chimney.
Reline or insulate the chimney.
Check the installation.
Caulk windows, seal openings in home.
Do not over-fire the stove. Monitor stove temperatures. Use
seasoned cordwood only.
Check the DRAFT. A damper may be required. Operate
the stove at a LOW BURN range.
Phoenix Model 8612
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