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Aastra Clearspan 6757i User Manual

Firmware version 3.2.2
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Download this manual See also: Administrator's Manual, User Manual
2811 Internet Blvd
Frisco, Texas 75034-1851
Tel +1 469 365 3000
Tel +1 800 468 3266
www.aastrausa.com
___________________________________________________________________________________________
CS 6757i IP PHONE USER GUIDE V3.2.2
CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
AASTRA® 6757i IP PHONE

Firmware Version 3.2.2

2788-003
AASTRA - 2788-003
PAGE 1 OF 116

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Summary of Contents for Aastra Clearspan 6757i

  • Page 1: Firmware Version

    2811 Internet Blvd Frisco, Texas 75034-1851 Tel +1 469 365 3000 Tel +1 800 468 3266 www.aastrausa.com ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 1 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 2 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 2 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 3: 3Rd Edition (August 23, 2011)

    Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

  • Page 4: Software License Agreement

    Aastra warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

  • Page 5: Warranty Repair Service

    This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
  • Page 6 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 6 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 7: Table Of Contents

    No Service Message ....................22 3.2.7 Network Disconnected Message ................22 6757i Keys and Functions ....................22 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 7 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 8 Connected Call Display Details ................59 5.4.2 Lock Symbol ......................60 5.4.3 Calls on Hold ......................60 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 8 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 9 Keys States and LED Behavior ................89 6.22 XML Keys ..........................90 6.23 Access XML Applications ....................90 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 9 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 10 Appendix B – Clearspan Feature Access Codes````` ..............103 Appendix C - Troubleshooting ......................111 Index ..............................113 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 10 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 11: Table Of Figures

    Figure 12 Model M670i Expansion Module Keys ................100 Figure 13 M675i Page 1 Screen ....................... 101 Figure 14 M675i Page 2 and 3 Screens ................... 101 Figure 15 M675i Extensions on a 6757i Phone................102 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2...
  • Page 12 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 12 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 13: About This Publication

    About this Publication Overview This guide explains how to use the features of your new 6757i IP phone. The features assigned to your phone were chosen by your system administrator according to the requirements of your organization; therefore, you may not have access to all the features presented in this document.

  • Page 14: References

    References The following publications provide additional information for the 6757i IP phone. Title Description Aastra Model 6757i Installation Guide Installation and set-up instructions, general features and functions, and basic options list customization. This publication is included with the telephone. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2...

  • Page 15: Introduction

    Introduction Overview The 6757i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. The 6757i has all the features of a regular business phone. The 6757i IP Phone Figure 1 6757i IP Phone ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2...

  • Page 16: Phone Features

    Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 16 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 17: Headset (Optional)

    Then route the headset cord through the groove as shown in the above illustration. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 17 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 18 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 18 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 19: Getting Started

    Getting Started Installation and Setup If your system administrator has not already set up your 6757i, please refer to the Aastra Model 6757i Installation Guide for basic installation and physical setup of the phone.  Your system or network administrator manages the configuration and updates for the IP phones on the configuration server.

  • Page 20: Configuration And Updates

    3.2.1 Configuration and Updates The 6757i then checks settings and looks for new configuration and firmware updates on the configuration server. If a new update is found, the phone displays the update it is installing (either "Updating Config" or "New Firmware"). This process could take a few moments while the configuration server downloads the latest updates.

  • Page 21: Configuration Complete

    3.2.3 Configuration Complete When the configuration update is complete, the phone displays the following screens: Network Done 3.2.4 Idle Screen The idle screen displays when your 6757i startup process is completed. Services Callers Weather Spd 100 More John Smith 1000...

  • Page 22: No Service Message

    Ends an active call Goodbye  Exits an open list, such as the Options List, without saving changes. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 22 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 23 While editing entries on the display, the LEFT arrow key erases the character on the left and the RIGHT arrow key sets (saves) the option. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 23 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 24: Features

    Optional Expansion softkeys on each M670i Expansion Module, and up to 60 softkeys Modules on each M675i Expansion Module. (The 6757i IP Phone allows up to 3 expansion modules on each phone). Features Because Clearspan features are available by license only, you may not have access to all of them.
  • Page 25 Cancel Call Waiting Allows you to disable Call Waiting for the next or current call. per Call ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 25 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 26: Clearspan Feature Access Codes

    The main call handling and extension management features for the Clearspan system have feature access codes that can be set up as speed dial keys on your phone using the Aastra Phone User Interface. You can also manually dial the feature access codes.

  • Page 27: Softkey Display

    For example: ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 27 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 28: Line Appearance Keys

    If call rings in on a line softkey that does not display on the first screen of the phone, you can go off-hook and the call is automatically answered. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 28 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 29: Softkey Line Appearance Status Icons

    Speaker LED Status Description On Solid You are in Speaker mode. Slow Flash You are in Headset mode. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 29 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 30: Message Waiting Indicator Lamp

    Speaker. 3.16 Call Timer This timer displays the elapsed time of a call. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 30 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 31: Mute

    Drop Conf More Xfer Deactivate the Mute feature: Press the Mute key again. Mute is deactivated. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 31 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 32 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 32 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 33: Customize Your Phone

    Firmware Info Displays the current firmware used by the phone. Error Messages Displays any phone-related error messages ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 33 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 34: Access The Options List

    Press the Cancel softkey.  Press until the main screen displays.  Press the Goodbye key. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 34 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 35: Call Forward Menu

    Callers Weather Spd 100 More Call Forward Mode All State: ON Number: 1005 Change Cancel Done ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 35 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 36 More Call Forward Mode 1.All 2.Busy 3.No Answer Change CopyToAll All Off Cancel All On More ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 36 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 37: Preferences Menu

    As you navigate through the list, each ring tone. tone plays. Press Done. Ring tone is saved. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 37 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 38  Italy  Mexico   US (Default) Press Done. The Tone Set option is saved. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 38 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 39: Display

    Spd 100 More Contrast Level Done to set the contrast level. Press Done. The choice is saved. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 39 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 40 Backlight Auto Advanced Cancel Done to set the backlight option. Press Done. The choice is saved. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 40 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 41 Press the Backspace softkey to erase a digit. Enter the number of seconds. Press Done. The Backlight setting is saved. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 41 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 42: Speed Dial Edit

    Live Dialpad Cancel Done Press to select Off or On. Press Done. The change is saved. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 42 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 43: Set Audio

    Services Callers Weather Spd 100 More Set Audio 1.Audio Mode 2.Headset Mic Volume 3.DHSG Select Done ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 43 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 44 Callers Spd 100 More Headset Mic Volume Medium High Cancel Done Press to select the volume. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 44 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 45: Time And Date

    Step Action Go to Preferences > Time and Date. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 45 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 46 Press Select or Services Callers Weather Spd 100 More Daylight Savings 30min summertime summertime Automatic Cancel Done ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 46 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 47 US-Central US-Eastern United States Cancel Done Press to scroll to the desired time zone. Press Done. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 47 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 48 Press Select or Services Callers Weather Spd 100 More Set Date Enter Date: (y-m-d): 2011-05-25 Backspace Cancel Done ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 48 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 49: Language

    IP&MAC Addresses IP Address: 102.70.203.48 MAC Address: 00085D197B89 Done Press Done. The Phone State menu displays. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 49 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 50 Go to Firmware Info in the menu. The first of the Firmware Info screens Press Select or displays. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 50 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 51 Services Callers Weather Spd 100 More Copyright Copyright © 2011 Aastra Technologies www.aastra.com Done Press Done. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 51 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 52: Password

    The options in this menu are configured by a system administrator and require an administrator password. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 52 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 53: Restart Phone

    While the phone is locked, only emergency 911 dialing is permitted. Step Action Result Lock the Phone: Go to Options > Phone Lock. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 53 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 54 Directory Spd List XML Apps Advanced More To unlock the phone Password: Enter Backspace Clear Quit ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 54 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 55 If the user password has never been set up, press the Enter softkey without a password. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 55 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 56 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 56 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 57: Call Handling

    Press the Speaker key. Dial the number. Line Appearance Key: Press a line appearance key. Dial the number. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 57 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 58: Receive A Call

    Press the line appearance key.  Press the Speaker key. Headset: Press the Speaker key. Handset: Lift the handset. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 58 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 59: Ignore A Call

    These icons display when there is more information on the next screen or on the previous screen. The call is on hold. The call is connected. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 59 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 60: Lock Symbol

    Press the Speaker key and enter a number from dial tone. Answer a call using the speaker: Press the Speaker key or the line appearance key. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 60 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 61: Handle Calls Using A Headset

    Press the Goodbye key.  Press the Drop softkey.  Place the handset back on hook. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 61 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 62 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 62 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 63: Phone Features

    Services Callers Weather Spd 100 More John Smith Mary Jones 1003 02:42 Pickup Conf Xfer More ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 63 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 64: Retrieve A Held Call

     The Hold key will not retrieve a held call. 6.1.3 Automatic Hold The 6757i CT automatically puts your current call on hold when you press a new line key. 6.1.4 Manage Multiple Calls on Hold Step Action Result...

  • Page 65: Do Not Disturb

    Call Pull CLID Block Call Return More Deactivate Do Not Disturb: Press DND. The feature is deactivated. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 65 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 66: Transfer

    Cancel Backspace More You can use the Dial softkey for numbers that are not automatically dialed ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 66 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 67 Press the Cancel softkey while the You are reconnected to the originating destination is ringing. party. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 67 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 68: Conference

    Press the Line key. You are reconnected to the originating party.  Press the Hold key. Conference The 6757i supports up to three parties in a conference call. Step Action Result Establish a Conference: Connect to the first party to include in the Services conference.
  • Page 69 Press the Cancel softkey while the You are reconnected to the first party. second party’s phone is ringing. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 69 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 70 Press Conf again. Press the Line key of the second held call The conference is established. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 70 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 71: Park And Pickup

     Dial to pick up a call parked at your own number. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 71 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 72: Call Forwarding All, Busy, No Answer

    If no phone number is entered, calls are forwarded to the number that was previously configured. Hang up. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 72 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 73: Call Return

    If one party hangs up while the other party is held or waiting, your phone rings. Answer the call. You are reconnected to the held party. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 73 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 74: Directed Call Pickup

    Directed Call Pick access code or pressing the Directed Call Pickup key. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 74 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 75: Directed Call Pickup With Barge-In

    If you do not dial a number within the time allotted, then the IP phone begins to dial the number. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 75 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 76: Intercom

    When you hang up, the remote phone also Hang up the phone. hangs up.  Press  Press the line appearance key. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 76 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 77: Stuttered Dial Tone

    The end of the Voicemail list displays the number of new voicemail messages (if any exist). ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 77 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 78: Speed Dial

    The Speed Dial Edit feature allows you to edit a previously assigned Speed Dial key using the Phone UI Options List. You can program the keys on the 6757i CT to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
  • Page 79 "ABC" softkey to Backspace specify uppercase letters or lowercase Cancel letters when entering the name. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 79 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 80 More Enter Name: Edward Enter Number: 812105556666 Line: 1 DO NOT Save Remove USE! Backspace Cancel ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 80 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 81: Add A New Speeddial Key (Press And Hold)

    Change softkey, or press Backspace key to select another line. Cancel Press the Save softkey. The key is saved. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 81 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 82: Speed Dial 8

    Callers Weather Spd 100 More Add Speed Dial Entry Enter Speed Code Backspace Done Back Cancel ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 82 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 83 Services Callers Weather Speed 8 More Speed Dial 1/1 2 - Richard Display Dial Options Cancel ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 83 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 84 Cancel to cancel the function. Make any necessary changes to the entry. Press Done when each screen is complete. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 84 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 85 Press Done. The entry has a new code and moves to a new spot in the list. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 85 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 86 4 - John 5 - Sam Display Dial Options Page Down Cancel Go to the entry to display. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 86 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 87: Speed Dial 100

    Pressing the Speeddial/Xfer key while the phone is ringing forwards the call to the predefined number. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 87 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 88: Speeddial/Conf

    LCD display. Existing SCA parties in a bridge or one-to-one call hear an audible beep when another party has joined the call. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 88 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 89: Keys States And Led Behavior

    Solid Red Solid circle Solid Red Bridge-held Reverse empty blinking Slow Flashing Solid circle Solid Red circle ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 89 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 90: Line Key Phone Behavior

    6.22 XML Keys The 6757i IP phone supports XML (Extensible Markup Language). Your System Administrator can create customized XML menu services to access on your phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.

  • Page 91: Voicemail List

    2.9783331001 Select Done to point to the voicemail account. The number is dialed. Press Select or ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 91 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 92 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 92 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 93: Callers List And Redial List

    06/01/11 3:07pm Dial Delete EditNum Details Quit Use the to scroll through the entries in the list. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 93 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 94 Backspace Quit Edit the number. to skip over the numbers and Backspace to erase the number. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 94 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 95: Missed Calls Indicator

    7.1.3 Missed Calls Indicator The 6757i displays the “<Number of> Missed Calls” in the idle state screen display. This display alternates between the number of missed calls and the date and time display. Missed calls are displayed as “<number of> new callers” on the idle screen. After you review the calls in the Callers List, the number of missed calls is cleared from the idle screen display.

  • Page 96: Exit The Callers List

    You cannot edit an entry in the Redial List. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 96 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 97 The Delete Item screen displays. Services Callers Weather Spd 100 More Delete Item Delete Delete All Cancel ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 97 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 98 View Details of an entry: Find the entry to view. Press the Details softkey. The specifics of that entry display. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 98 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 99: Appendix A - Optional Expansion Modules

    Appendix A - Optional Expansion Modules Expansion Modules The 6757i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional keys. The keys support a variety of features including: ...

  • Page 100: Using The Expansion Modules

    Page 1 "List 1" and "List 2"  Page 2 "List 3" and "List 4"  Page 3 "List 5" and "List ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 100 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 101: Figure 13 M675I Page 1 Screen

    Figure 13 M675i Page 1 Screen Figure 14 M675i Page 2 and 3 Screens ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 101 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 102: Figure 15 M675I Extensions On A 6757I Phone

    (page 1, page 2, or page 3), and press the applicable softkey. Your System Administrator can customize the headings on each M675i Expansion Module screen. Contact your System Administrator for more information. Figure 15 M675i Extensions on a 6757i Phone ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2...

  • Page 103: Appendix B - Clearspan Feature Access Codes

    “+” sign. The system replaces the feature access code digits with the “+” sign and resumes the call with an E.164 number. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 103 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 104 Call Forwarding Always, Call Forwarding No Answer, or Do Not Disturb. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 104 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 105 Call Forwarding Not Allows users to get the status of the Call Reachable Interrogation Forwarding Not Reachable service. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 105 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 106 Turns off the Call Waiting service for all calls. Deactivation Cancel Call Waiting Turns off the Call Waiting service for the next call. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 106 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 107 Hunts for the first available user in the assigned call park group and parks the call there. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 107 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 108 Party Voice Mail Support, Call Forwarding No Answer, Call Forwarding No Answer To Voice Mail, and Sequential Ringing services. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 108 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 109 Allows users to retrieve Clearspan and third-party voice mail. Voice Portal Access Allows users to access their Voice Portal. ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 109 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 110 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 110 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 111: Appendix C - Troubleshooting

    Why can’t I get dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, refer to the “Installation and Setup” section in the Aastra Model 6757i Installation Guide provided with your phone. Why doesn’t my phone ring? Check the ring volume on your phone.
  • Page 112 How do I restart the IP This setting is in the Options list. See Restart Phone. phone? ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 112 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 113: Index

    ..............35, 45 display ................35 lock phone ............... 56 display options ..............42 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 113 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 114 ............35, 48 user password ........... 36, 55, 116 tones ..............35, 40 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 114 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 115 ............... 31 cancel ................71 ringer ................31 XML keys ................. 94 speaker ............... 31 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 115 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 116 ___________________________________________________________________________________________ CS 6757i IP PHONE USER GUIDE V3.2.2 AASTRA - 2788-003 PAGE 116 OF 116 CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

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