Directed Call Pickup; Directed Call Pickup Feature Interactions - Aastra Clearspan 6757i User Manual

6.8

Directed Call Pickup

Directed Call Pickup allows you to pick up a call ringing at another extension in the same group.
Step Action

1.
Or

Dial the extension of the ringing party.
2.
6.8.1

Directed Call Pickup Feature Interactions

The main feature interactions introduced by this feature are described in the following table.
Feature
Call Waiting
Call Forwarding No-
Answer
Call Hold and Retrieve
Call Notify
Call Transfer
(Unannounced)
Do Not Disturb
Three-Way Call
___________________________________________________________________________________________
CS 6757i IP PHONE USER GUIDE V3.2.2
CLEARSPAN® IS A REGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
Press the Directed Call Pickup
key.
Dial the Directed Call Pickup
feature access code.
Interaction Description
It is not possible to pick up a waiting call. A call must be ringing to
be picked up.
You can pick up a ringing call before the call is forwarded by Call
Forward No-Answer (CFNA). Picked up calls are not forwarded by
the user picking up the call.
You can place a call on hold and do a Directed Call Pickup of
another call.
Directed Call Pickup does not send a call notify message for
picked-up calls.
You can pick up an unannounced (blind) transferred call, and you
can also transfer a picked-up call.
You can pick up calls regardless of whether the answering party is
accepting calls.
It is not possible for the conference controller to pick up another
call. However, a participant in a 3-way call can pick up another call
by putting the original call on hold and dialing the Directed Call
Pick access code or pressing the Directed Call Pickup key.
Result
You hear dial tone. There are no system
voice prompts.
You are connected to the call.
If the ringing party has already answered
the call, or if it has no alerting call, or if the
dialed extension is invalid, you will
receive reorder.
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