Aastra 6867i Quick Reference Manual

Mitel (Aastra) 6867i Phone

Quick Reference Guide

Available features may vary. Particular feature set is based on the original order and the system
administrator's requests for each deployment. Please contact your system administrator or
Telesystem directly to discuss any additions to the system.
2700 Oregon Road • Northwood, OH 43619 | 1645 West Chester Pike
Green Platform
Call Handling Basics
Answer a call
Lift the handset or press the speaker
Place a call
Lift the handset or press the speaker
Alternately, dial the destination number then lift the handset to send the call. No 8, 9, or 1
before the telephone number.
End a call
Hang up the handset or press the
Mute
Press the Mute key to mute your audio while on a call. Press again to disengage.
Hold
Press the Hold key to place the selected call on hold. To resume, press the
corresponding Line Key. Hold places the call on hold on your line only.

Advanced Call Handling

Blind Transfer (Unannounced)
Blind transfers pass through the caller ID of the originating caller to the third party.
• Press the Transfer or Xfer soft key to place the first call on hold.
• Input the destination extension or phone number.
• Press the Transfer or Xfer soft key to complete the transfer.
Transfer directly to an internal voicemail box by dialing 7 plus the extension as the destination
number
Announced Transfer
• Press the Transfer or Xfer soft key to place the first call on hold.
• Input the destination extension or phone number then press the Dial soft key.
Remain on the line while the second call connects.
• To complete the transfer after talking to the third party, hang up, press
Transfer, or press the Xfer soft key.
• To cancel the transfer and go back to the original caller, press the Drop soft key.
Conference (Three Way) Call
• Press the Conference key or the Conf soft key to place the first call on hold.
• Input the phone number or extension then press the Dial soft key. Remain on
the line while the second call connects.
• Press the Conference key or Conf soft key to join the calls.
While on a conference call, hang up your phone to remove all parties from the conference. Alternately,
press the Leave soft key to hang up your line but keep the others intact.
• West Chester, PA 19382
key.
key then dial the extension or phone number.
Goodbye key.
• 1.888.808.6111 | www.telesystem.us
5.11.18