Ricoh 9050b Operating Instructions Manual page 142

3. Troubleshooting When Using the Facsimile Function
Message
"Check whether there are
any network problems."
[13-17]
3
"Check whether there are
any network problems."
[13-18]
"Check whether there are
any network problems."
[13-24]
"Check whether there are
any network problems."
[13-25]
38
Cause
Registering of user name is
rejected by SIP server.
Cannot access SIP server.
The password registered for
the SIP server is not the same
as the password registered for
this machine.
In [Effective Protocol], the IP
address is not enabled, or an
incorrect IP address has been
registered.
Solution
• In [Facsimile Features], under
[Initial Settings], select [SIP
Settings], and then check "SIP
Server IP Address" and "SIP User
Name" are correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
• In [Facsimile Features], under
[Initial Settings], select [SIP
Settings], and then check "SIP
Server IP Address" is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
Contact the administrator.
• In [System Settings], under
[Interface Settings], select
[Effective Protocol], and then check
"IPv4" is programmed to "Active".
You can also use the Web Image
Monitor for confirmation. See the
Web Image Monitor's Help.
• In [System Settings], under
[Interface Settings], select
[Machine IPv4 Address], and then
check the IP address is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.