Xerox WorkCentre6655 User Manual page 214

Troubleshooting
Symptom
Copy colors are the wrong color
Stray black dots, white areas, or
dropouts
• Vertical black or color streaks
or multiple colored streaks or
lines
• Streaks in one color only
214 Xerox WorkCentre
®
User Guide
Cause
The color balance is not adjusted
properly.
The paper is outside the
recommended specification
range.
The toner cartridges are not
Xerox ® toner cartridges.
There is debris on the transfer
roller.
The toner cartridges are not
Xerox ® toner cartridges.
6655 Color Multifunction Printer
®
Solution
Adjust the color balance.
1. At the printer control panel,
press the Machine Status
button.
Touch Tools>Service Settings.
2.
3. Touch Feature
Defaults>Image
Quality>Color Balance.
4. Select a color, then adjust the
highlights, midtones, and
shadows.
5. Touch Save.
Touch Save Defaults.
6.
7. To return to the Services Home
menu, press the Services
Home button.
Replace the paper with a
recommended size and type, and
confirm that your control panel and
print driver settings are correct. For
details, see Supported Paper
52.
Replace the toner cartridges with
genuine Xerox ® toner cartridges. For
details, see Consumables
Wipe the transfer roller with a clean,
lint-free cloth moistened with water.
Note: Do not touch the transfer roller
or the exposed end of the transfer belt.
Replace the toner cartridges with
genuine Xerox ® toner cartridges. For
details, see Consumables
on page
on page 185.
on page 185.