Questions And Answers - Gigaset A510ip User Manual

Customer service & product warranty – Australia and New Zealand

Questions and answers

If you have any queries about the use of your telephone, visit our website at
www.gigaset.com/service
for assistance 24/7.
The table below also lists steps for troubleshooting.
The display is blank.
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1. The handset is not activated.
Press and hold the end call key a.
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2. The battery is empty.
Charge the battery or replace it
"Base" flashes on the display.
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1. The handset is outside the range of the base.
Reduce the distance between the handset and the base.
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2. The base's range is reduced because Eco Mode is activated.
Deactivate Eco Mode
base.
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3. The base is not activated.
Check the base power adapter
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4. The firmware is currently being updated.
Please wait until the update is complete.
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5. Handset has not been registered with the base or has been de-registered.
Register the handset
The handset does not ring.
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1. The ringtone is switched off.
Activate the ringtone
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2. Call divert set for "All Calls".
Deactivate call divert
3. The connection on which the call is received is not assigned to the handset as a receive
connection. ¥
Change the assignment of receive connections (
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4. The phone only rings if the phone number has been transferred.
Activate the ringtone for unknown calls
You cannot hear a ringtone/dialling tone from the fixed line.
The phone cord supplied has not been used or has been replaced by a new cord with the
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wrong pin connections or the phone cord may be defective.
Please always use the phone cord supplied or ensure that the pin connections are correct
when purchasing from a retailer
146
(page 12).
(page 93) or reduce the distance between the handset and the
(page 19).
(page 96).
(page 105).
¢
( page 53).
(page
(page 158).
¢
Web configurator,
105).
page 133).