Gigaset A510ip User Manual page 147

Customer service & product warranty – Australia and New Zealand
To obtain service during the terms of this warranty and/or to claim warranty call the
Information Line on
AUS: 1300 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
NZ: 0800 780 878
If it is necessary to have the product serviced, the customer service representative
will inform you of the product return process. If it is necessary to have the product
serviced under warranty in both Australia and New Zealand you will need to return
the product to your place of purchase. If this is not possible please call the relevant
Technical Support line listed in this document whereby the customer service repre-
sentative will inform you of the product return process. Except as explicitly stated
in this document, all other expenses with regard to claiming Product Warranty shall
be borne by you.
Please ensure that:
1 You provide proof of purchase;
2 Your product is suitably packaged; and
3 You have included all components from the original purchase.
In Australia and New Zealand the product will be serviced within ten business days
after the defective product is received by the authorised agent.
Any and all warranty services referred to under this Product Warranty will be pro-
vided
¤
In Australia by CommsPlus Distribution, Unit 3a, 100 Station Street, Nunawad-
ing, Victoria, 3131 Phone: 1300 780 878, and
¤
in New Zealand by Atlas Gentech (NZ) Limited, 76 Carbine Road, Mt Wellington,
Auckland 1741 Phone: 0800 780 878.
Subject to your Statutory Rights:
1 Any claim under this warranty is limited to the cost of repair or replacement of
the product; and
2 If the goods are found to be in sound working order by the authorised service
centre, you may be charged a fee for service and for any other direct costs asso-
ciated with having the product delivered for service.
Replacement or repair services are only offered for products purchased in Australia
and New Zealand that bear Gigaset Communications GmbH local registered N
Number and Telepermit markings.
Please have your proof of purchase ready when calling.
IMPORTANT NOTICE
Under power failure conditions, this telephone may not operate.
Please ensure that a separate telephone, not dependent upon local power,
is available for emergency use.
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