Questions And Answers - Gigaset sl910 Manual

Customer Service & Assistance

Questions and answers

If you have any questions about the use of your phone, you can contact us 24/7 at
www.gigaset.com/customercare.
The table below also lists steps for troubleshooting.
Registration or connection problems with a Bluetooth headset.
¥
¥
Reset the Bluetooth headset (see the user guide for your headset).
¥ Delete registration data from the handset when de-registering the device (
Repeat the registration process (
There is nothing in the display and the display does not react when you touch it.
¥
1. The handset is not activated.
Press and hold a.
¥
2. The battery is empty.
Charge the battery or replace it (
3. The key and display lock is activated. ¥
Press and hold the menu key v.
" Base connection lost - Searching for base ...
¥
1. The handset is outside the range of the base.
Move the handset closer to the base.
¥
2. The base is not activated.
Check the base power adapter (
3. New firmware is currently being loaded onto the base (firmware update). ¥
Please wait until the update is complete.
4. The base's range is reduced because Eco Mode is activated. ¥
Deactivate Eco Mode (
the base.
"
Handset not registered to any base
The handset has not yet been registered or was de-registered due to the registration of an
¥
additional handset (more than six DECT registrations).
Register the handset again (
The handset does not ring.
1. The ringtone is deactivated. ¥
Activate the ringtone (
2. Call divert set for "All Calls". ¥
Deactivate call divert (
3. The phone only rings if the phone number has been transferred. ¥
Activate the ringtone for unknown calls (
You cannot hear a ringtone/dialling tone from the fixed line.
The phone cord supplied has not been used or has been replaced by a new cord with the
¥
wrong pin connections.
Please always use the phone cord supplied or ensure that the pin connections are correct
when purchasing from a retailer (
The connection always terminates after approx. 30 seconds.
Repeater activated/deactivated ( ¥
Activate/deactivate the handset (
80
¢
page 54).
¢
page 14).
" flashes on the display.
¢
page 12).
¢
page 56) or reduce the distance between the handset and
"
flashes in the display.
¢
page 62).
¢
page 71).
¢
page 39).
¢
page 71).
¢
page 86).
¢
page 73). ¢
page 21).
¢
page 55).