Four Slot Charge Only Cradle; Four Slot Ethernet Cradle - Motorola MC9190-G Integrator Manual

8 - 8 MC9190-G Integrator Guide

Four Slot Charge Only Cradle

Troubleshooting the Four Slot Charge Only Cradle
Table 8-3
Problem
MC9190-G charge
indicator LED does not
light.
Note: The Four Slot Charge Only Cradle has no power indication.

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 8-4
Symptom
Attempt by the
MC9190-G to
ActiveSync failed.
During
communications, no
data was transmitted,
or transmitted data
was incomplete.
MC9190-G has
successfully connected
through the cradle, but
no data is being
transmitted over the
connection.
Cause
Cradle is not receiving
power.
MC9190-G is not seated
correctly in the cradle.
The battery is not
properly installed in the
MC9190-G.
The battery in the
MC9190-G is faulty.
Cause
Cannot perform ActiveSync over an Ethernet connection is not available with
ActiveSync Windows Mobile 6.5 or CE 6.0 and ActiveSync 4.5.
connection.
MC9190-G removed Replace MC9190-G in cradle and retransmit.
from cradle during
communications.
MC9190-G has no An icon will be visible in the status bar if a connection is currently
active connection. active.
Data is being Temporarily disable the WLAN connection to force data
transferred over the transmission through the cradle. Once you have completed your
wireless link. data transmission, re-enable the WLAN connection.
Solution
Ensure the power supply is securely connected and receiving
power.
Ensure the battery is properly installed in the MC9190-G, and
re-seat the MC9190-G in the cradle.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Solution