Motorola MC9190-G Integrator Manual page 123

Troubleshooting the Four Slot Ethernet Cradle (Continued)
Table 8-4
Symptom
All Communication The cradle could not
Status LEDs are configure itself, or it
flashing red. has lost the lease on
its IP address.
Failed automatic cradle
configuration via local
DHCP service.
The Ethernet link may
be down.
Communication Status MC9190-G has been
LED does not light up. inserted incorrectly into
the cradle.
Cradle is not receiving
power.
Battery is not MC9190-G removed
recharging. from the cradle too
soon.
Battery is faulty.
MC9190-G is not
inserted correctly into
the cradle.
Warning Message - "! This message occurs if
Unable to obtain a a suspend/resume
server assigned IP cycle is performed and
address. Try again the MC9190-G radio is
later or enter an IP not associated (e.g.
address in Network due to being out of
Settings." range).
Cause
Connect the cradle to an Ethernet network with a correctly
functioning DHCP server.
Connect a properly configured DHCP server or DHCP relay
agent to the subnet, and power cycle the cradle. Check the
DHCP server log to verify that the cradle is receiving a response
to its DHCP request.
Ensure the ethernet cable is connected to an active hub.
Remove, wait a minute, and then reinsert the MC9190-G,
ensuring it fits snugly onto the connector at the bottom of the
cradle.
Ensure the power supply is securely connected and receiving
power.
Replace the MC9190-G into the cradle. It can take up to four
hours to recharge a completely depleted battery pack if
MC9190-G is suspended or longer if the MC9190-G is on.
For Windows Mobile 6.5 devices, view battery status by tapping
>
Start Settings
For WinCE 6.0 devices, view battery status by tapping
>
Settings
Verify that other batteries charge properly. If so, replace the
faulty battery.
Remove the MC9190-G and reinsert it correctly. Verify charging
is active.
For Windows Mobile 6.5 devices, view battery status by tapping
>
Start Settings
For WinCE 6.0 devices, view battery status by tapping
>
Settings
Tap OK to close the message. The MC9190-G will obtain
address information and communicate through the ethernet
cradle.
Maintenance & Troubleshooting
Solution
> > .
System Power
> .
Control Panel Power
> > .
System Power
> .
Control Panel Power
8 - 9
>
Start
>
Start