Chapter 1: Before You Start; Preparing The Pre-Installation Worksheet; Preparing Contacts You Might Need; Preparing Installation Files - Avaya G350 Quick Start For Hardware Installation

Chapter 1: Before you Start

Before you install your Avaya G350 Media Gateway, prepare all the information, resources, and tools that
you need during the installation process.

Preparing the Pre-Installation Worksheet

The Electronic Pre-installation Worksheet (EPW) is a customized Excel spreadsheet that you can use to
collect configuration information. The EPW verifies that you have a complete set of installation information.
Once filled out by the customer and project manager, the EPW can be loaded directly into the Avaya
Installation Wizard (IW) or Gateway Installation Wizard (GIW) for configuration. The EPW should be
completed before the installation. Download the latest version of the EPW spreadsheet from the Avaya Web
site at http://support.avaya.com/avayaiw.

Preparing Contacts you might need

Ensure that you have the names and phone numbers of any people you might need to contact at the
installation site. This list might include the people responsible for network architecture, system
administration, site security, site deliveries, etc.

Preparing Installation Files

Ensure that you load the latest versions of all firmware files for the G350, S8300, and Media Modules onto
your laptop before configuration. If you install a G350 without an S8300 Server, the configuration process
prompts you for the filenames of all firmware files needed. You can download the firmware files needed for
your installation from the Avaya Support Web site, at http://support.avaya.com.

Preparing the G350 Serial Number

In order to create the license file, you need the serial number of the G350. The serial number is printed on a
sticker on the back of the G350 chassis.

Obtaining RFA access

You need to obtain a personal Single Sign-On (SSO) for Remote Feature Activation (RFA) web site
authentication login before going to the site for installation. You must complete the authentication process
before you can be assigned an SSO authentication login.
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