Warranty - Heartway Medical Products S12 User Manual

WARRANTY

Quality/ Warranty Declaration
Products are to be fit for purpose and of excellent quality and performance. For valid
warranty claims Heartway will, at their discretion, replace/ repair/ refund items mutually
agreed to be defective.
Heartway's warranty as following:
(1) Frame: two year limited warranty
(2) Electronic Components and Charger: one year limited warranty.
(3) Controllers: one and half year limited warranty
(4) Batteries: not warranted.
(5) Consumables (wheel tires, arm pads, and seat cushions): not warranted.
Any damage or defect of any nature occurring from the misuse of the product is not to be
covered. The warranty is to start from the date of arrival of our products.
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