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WARRANTY DECLARATION
Products are to be fit for purpose and of excellent quality and performance. For valid warranty claims Heartway
will, at their discretion, replace/ repair/ refund items mutually agreed to be defective.
Frame: Two-year limited warranty
Controllers: One-and-a-half-year limited warranty
Electronic Components and Charger: One-year limited warranty
Warranty Exclusion. The following items are not covered by warranty.
Motor brushes
Seat Cushion
Rear Shroud
Any damage or defect of any nature occurring from the misuse, abuse of the product, improper operation or
improper storage is not to be covered. The warranty is to start from the date of arrival of our products.
Normally, the average lifespan of a scooter will last 5-year long. Heartway will be able to provide the
spare-part support for five-year long after scooters purchased.
Note: If you encounter a damaged or cracked battery; please enclose it in a plastic bag and call the local
authorized dealers immediately for instructions on disposal and recycling.
HEARTWAY MEDICAL PRODUCTS CO., LTD.
NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK,
TAICHUNG. TAIWAN R.O.C.408
Quality/ Warranty Declaration
Heartway's Warranty as Following:
Wheel Tires
Fuses / Bulbs
Front Shroud
22
Arm Pads
Tiller Cover
Batteries and Consumable parts
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