Kyocera FS-1020MFP Operation Manual page 90

Symptom
Copies have a moire
pattern (dots grouped
together in patterns and
not aligned uniformly).
Texts are not clearly
printed.
Images are skewed.
Cannot scan.
Tips
Machine problems may be solved easily by following the tips below. When you have encountered a problem that cannot be
solved following the guidelines above, try the following:
• Restart the computer you are using to send print jobs to the machine.
• Obtain and use the latest version of the printer driver. The latest versions of printer drivers and utilities are available at:
http://www.kyoceradocumentsolutions.com.
• Make sure that the procedures for printing are correctly followed in the application software. Consult the
documentation supplied with the application software.
Checkpoints
Is the original a printed photograph?
Did you choose appropriate image
quality for the original?
Are the originals placed correctly?
Is the paper loaded correctly?
Are the application software settings at
the PC set properly?
Check the interface cable.
Is the save location correctly
specified?
Corrective Actions
Set the image quality to Photo.
Select appropriate image quality.
When placing originals on the platen,
align them with the original size
indicator plates.
Check the position of the paper width
guides.
Check that the printing settings are
correct in the application software and
the printer driver.
Connect both ends of the interface
cable securely. Try replacing the
interface cable.
Check the path to the folder where the
scanned image will be saved.
7-6
Troubleshooting
Reference
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