Lexmark CS410 Manual
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Lexmark CS410 Manual

Print quality guide
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Download this manual See also: Driver Manual, Administrator's Manual
Print quality guide
If the solutions here do not correct the problem, then contact customer support.

Characters have jagged or uneven edges

Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported by
the printer.
1
From the printer control panel, navigate to any of the following:
•
> Reports > Print Fonts
•
Settings > Reports > Print Fonts
2
Select PCL Fonts or PostScript Fonts.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?

Clipped pages or images

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Print quality guide
Page 1 of 18
Yes
No
Go to step 2.
Select a font that is
supported by the printer.
The problem is solved.
Contact
support.
customer

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Summary of Contents for Lexmark CS410

  • Page 1: Characters Have Jagged Or Uneven Edges

    Print quality guide Page 1 of 18 Print quality guide If the solutions here do not correct the problem, then contact customer support. Characters have jagged or uneven edges Action Step 1 Go to step 2. Select a font that is supported by the printer.

  • Page 2: Gray Background On Prints

    Print quality guide Page 2 of 18 Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3.

  • Page 3: Horizontal Voids Appear On Prints

    Print quality guide Page 3 of 18 Action Step 1 The problem is solved. Go to step 2. Reduce the toner darkness. From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. Resend the print job.

  • Page 4: Incorrect Margins On Prints

    Print quality guide Page 4 of 18 Action Step 3 Go to step 4. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

  • Page 5: Paper Curl

    Print quality guide Page 5 of 18 Action Step 3 The problem is solved. Contact customer support. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Are the margins correct? Paper curl Action Step 1...

  • Page 6: Print Irregularities

    Print quality guide Page 6 of 18 Print irregularities Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray.

  • Page 7: Print Is Too Dark

    Print quality guide Page 7 of 18 Action Step 6 Contact customer The problem is solved. support. Replace the imaging kit, and then resend the print job. Do print irregularities still appear? Print is too dark Action Step 1 Go to step 2. The problem is solved.

  • Page 8: Print Is Too Light

    Print quality guide Page 8 of 18 Action Step 5 From the printer control Go to step 6. panel, set the paper Check if the paper loaded in the tray has texture or rough finishes. texture in the Paper menu to match the paper Are you printing on textured or rough paper? loaded on the tray.

  • Page 9: Printer Is Printing Blank Pages

    Print quality guide Page 9 of 18 Action Step 3 Go to step 4. Specify the paper type, texture, and weight from From the printer control panel, set the paper type, texture, and weight in the the tray settings to match Paper menu to match the paper loaded in the tray.

  • Page 10: Printer Is Printing Solid Black Pages

    Print quality guide Page 10 of 18 Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging kit. Remove the imaging kit. Check if the packing material is properly removed from the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes.

  • Page 11: Repeating Defects Appear On Prints

    Print quality guide Page 11 of 18 Repeating defects appear on prints Action Step 1 Go to step 2. Check if the distance between the defects Measure the distance between the defects. is equal to one of the Check for a distance between the defects that equals: following: •...

  • Page 12: Skewed Print

    Print quality guide Page 12 of 18 Action Step 1 Go to step 2. Load paper with the correct paper type and Check if the paper loaded in the tray has the correct paper type and weight. weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3.

  • Page 13: Streaked Horizontal Lines Appear On Prints

    Print quality guide Page 13 of 18 Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job.

  • Page 14: Streaked Vertical Lines Appear On Prints

    Print quality guide Page 14 of 18 Action Step 5 Contact customer The problem is solved. support. Replace the imaging kit, and then resend the print job. Do streaked horizontal lines appear on prints? Streaked vertical lines appear on prints Leading edge ABCDE ABCDE...

  • Page 15: Toner Fog Or Background Shading Appears On Prints

    Print quality guide Page 15 of 18 Action Step 4 Go to step 5. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

  • Page 16: Toner Rubs Off

    Print quality guide Page 16 of 18 Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2. Specify the paper type and weight from the tray From the Paper menu on the printer control panel, check the paper type and settings to match the weight.

  • Page 17: Vertical Voids Appear On Prints

    Print quality guide Page 17 of 18 Action Replace the imaging kit, and then resend the print job. Contact customer The problem is solved. support. Is the print density uneven? Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2.

  • Page 18: Contacting Customer Support

    Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to solve your problem. Live chat You can chat directly with a service representative.

This manual is also suitable for:

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