Kyocera TASKalfa 2550ci Operation Manual page 461

Symptom
Colors appear
different than you
anticipated.
Cannot send via SMB.
* You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
** You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Checkpoints
Did you choose appropriate
image quality for the original?
Have you loaded color copy
paper into the paper tray?
—
—
—
Is the network cable
connected?
Have the network settings for
the equipment been
configured properly?
Have the folder sharing settings
been configured properly?
Has the SMB protocol been
set to [On]?
Has the [Host Name] been
entered properly?
Has the [Path] been entered
properly?
Has the [Login User Name]
been entered properly?
Has the same domain name
been used for the [Host Name]
and [Login User Name]?
Has the [Login Password]
been entered properly?
Have exceptions for
Windows Firewall been
configured properly?
Do the time settings for the
equipment, domain server, and
data destination computer differ?
Is the screen displaying Send
error.?
12-7
Corrective Actions
Select appropriate image quality.
Load color copy paper into the
paper tray.
Run [Calibration].
Run [Tone Curve Adjustment].
When making copies
Adjust the color balance.
When printing from a computer
Adjust the color using the printer
driver.
Connect the correct network cable
securely.
Configure the TCP/IP settings
properly.
Check sharing settings and access
privileges under the folder properties.
Set the SMB protocol setting to
[On].
Check the name of the computer to
which data is being sent.*
Check the share name for the
shared folder.
Check the domain name and login
user name.**
Delete the domain name and
backslash ("\") from the [Login
User Name].
Check the login password.
Configure exceptions for Windows
Firewall properly.
Set the equipment, domain server,
and data destination computer to
the same time.
Refer to Responding to Send Error.
Troubleshooting
Reference
Page
3-10
2-28
9-73
9-73
4-33
5-3
2-3
9-94
3-24
3-24
3-24
3-24
3-24
3-24
12
3-24
3-35
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12-15