Controller Is Not Responding; Controller Is Not Responding; Cooling Troubleshooting - Princeton Instruments Activity Tracker User Manual

Chapter 10

Controller Is Not Responding

If this message pops up when you click on OK after selecting the "Interface Type"
during
able to communicate with the Controller. Check to see if Controller has been turned ON
and if the interface card, its driver, and the interface cable have been installed.
•
•
•
•

Cooling Troubleshooting

Temperature Lock cannot be Achieved or Maintained.
Possible causes could include:
•
The vacuum has deteriorated and needs to be refreshed.
•
The connectors of the cable that interconnects the controller and the camera need to
be secured.
•
The target array temperature is not appropriate for your particular camera and CCD
array.
•
For a TE-cooled camera, the camera's internal temperature may be too high, such as
might occur if the operating environment is particularly warm or if you are
attempting to operate at a temperature colder than the specified limit. TE-cooled
detectors are equipped with a thermal-protection switch that shuts the cooler circuits
down if the internal temperature exceeds a preset limit. Typically, camera operation
is restored automatically in about ten minutes. Although the thermo-protection
switch will protect the camera, you are nevertheless advised to power down and
correct the operating conditions that caused the thermal-overload to occur.
Troubleshooting
(under the WinView/32
Hardware Setup
If the Controller is ON, the problem may be with the interface card, its driver,
interrupt or address conflicts, or the cable connections.
If the interface card is not installed, close WinView/32 and turn the Controller
OFF. Follow the interface card installation instructions in provided with your
interface card and cable the card to the SERIAL COM port on the rear of the
Controller. Then do a "Custom" installation of WinView/32 with the appropriate
interface component selected: "PCI Interface" or "ISA Interface", depending on
the interface card type. Be sure to deselect the interface component that does not
apply to your system.
Note: WinView/32 (versions 2.6.0 and higher) do not support the ISA interface.
If the interface card is installed in the computer and is cabled to the SERIAL
COM port on the rear of the Controller, close WinView/32 and turn the
Controller OFF. Check the cable connections and tighten the locking screws if
the connections are loose.
If the interface card was installed after WinView/32 has been installed, close
WinView/32 and do a "Custom" installation of WinView/32 with the appropriate
interface component selected: "PCI Interface" or "ISA Interface", depending on
the interface card type. Be sure to deselect the interface component that does not
apply to your system.
Note: WinView/32 (versions 2.6.0 and higher) do not support the ISA interface.
menu), the system has not been
Setup
103