Chapter 7 Troubleshooting - Planet WNAP-6300 User Manual

Chapter 7 Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the WNAP-6300. For
warranty assistance, contact your service provider or distributor for the process.
Q 1. What if I would like to reset the unit to default settings?
You may restore factory default settings in "Configuration File" from "Management".
Q 2. What if I would like to backup and retrieve my configuration settings?
You may do the backup by generating a configuration file or retrieve the settings you have backed
up previously in "Configuration File" from "Management".
Q 3. What if I can not access the Web-based management interface?
Please check the followings:
•
Check whether the power supply is OK; Try to power on the unit again.
•
Check whether the IP address of PC is correct (in the same network segment as the unit);
•
Login the unit via other browsers such as Firefox.
•
Hardware reset the unit.
Q 4. What if the wireless connection is not stable after associating with an AP under wireless
client mode?
•
Since the WNAP-6300 comes with a built-in directional antenna, it is recommended make the
WNAP-6300 face to the direction where the AP is to get the best connection quality.
•
In addition, you can start "Site Survey" in "Wireless Basic Settings" to check the signal
strength. If it is weak or unstable (The smaller the number is, the weaker the signal strength
is.), please join other available AP for better connection.
Chapter 7 Troubleshooting Page 52