1、1. Unit power break for a long
time (time turn to zero as default)
2.Minority staff fingerprint false
accepted
6.4
The user can not identify
1、In the sleeping mode
2、The device is communicating
or communication interruption
3 、 Fingerprint sensor control
board abnormal
6.5
Staffers can't pass although he used the ID+FP mode
1、Enter wrong User ID
2、This user do not have the 1:1
identification privilege
6.6
The unit beeps automatically when no one punches in/out
1. Direct sun light or too bright
light
2.
Latent
surface of sensor
Notice: If you have any other problems, please kindly email us the log files in zip or
rar (The log files are in the folder "Log" in the installation directory of the software)!
Reason
Reason
Reason
Reason
fingerprint
on
the
Solution
Please refer to the manual for time
synchronization
1、Please refer to the manual. You
can add the records manually.
2、Please refer to the manual. You
can adjust the fingerprint matching
precision.
3、 Enroll another fingerprint. And then
try again.
Solution
Press any key one the keypad
1.Disconnect the connection
2.Resolve the wire interruption
Restart the machine.
Solution
Enter the correct User ID
Set the 1:1 identification privilege
Solution
Avoid direct sun light or other bright light
Clean sensor surface (adhesive tapes
recommended)
82
Need help?
Do you have a question about the OA200 and is the answer not in the manual?
Questions and answers