Procom RD-C Instruction Manual page 16

Wall mount fireplace
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TROUBLESHOOTING
Continued
OBSERVED PROBLEM
When ignitor button is pressed in,
there is no spark at ODS/pilot
When ignitor button is pressed in,
there is a spark at ODS/pilot but no
pilot flame present.
ODS/pilot lights but flame goes out
when control knob is released.
Burner(s) does not light after
ODS/pilot is lit.
Delayed ignition of burner(s).
PROBABLE CAUSE
1.
Ignitor is positioned wrong.
2.
Ignitor electrode is broken.
3.
Ignitor electrode is not connected to
ignitor cable.
4.
Ignitor cable is pinched.
5.
Damaged ignitor cable.
6.
Bad piezo ignitor.
7.
Low battery.
1.
Gas supply is turned off or equipment
shutoff valve is closed.
2.
Control knob not fully pressed in while
pressing ignitor button.
3.
Air in gas lines (new installation or
recent gas interruption).
4.
ODS/pilot is clogged.
5.
Incorrect inlet gas pressure or inlet
regulator is damaged.
6.
Depleted gas supply
1. Control knob is not fully pressed in.
2. Control knob is not pressed in long
enough.
3. Equipment shutoff valve is not fully open.
4. Thermocouple connection is loose.
5. Thermocouple damaged
6. Control valve damaged.
1.
Burner orifice is clogged.
2.
Burner orifice diameter is too small.
3.
Inlet gas pressure is too low.
1.
Manifold pressure is too low.
2.
Burner orifice is clogged.
16
REMEDY
1.
Replace ignitor.
2.
Replace electrode.
3.
Reconnect ignitor cable.
4.
Free ignitor cable if pinched by
any metal or tubing.
5.
Replace ignitor cable.
6.
Replace piezo ignitor.
7.
Replace battery.
1.
Turn on gas supply or open
equipment shutoff valve.
2.
Fully press in control knob while
pressing ignitor button.
3.
Continue holding down control knob
for 30 seconds to remove air. Repeat
igniting operation until air is removed.
4.
Clean ODS/pilot (see Cleaning and
Maintenance page 15) or replace
ODS/pilot assembly.
5.
Check inlet gas pressure or replace
inlet gas regulator.
6.
Contact local propane/LP Gas
Company
1.
Press in control knob fully.
2.
After ODS/pilot lights, keep control
knob pressed in 30 seconds.
3.
Fully open equipment shutoff valve.
4.
Hand tighten until snug, and then
tighten ¼ turn more.
5.
Replace thermocouple.
6.
Replace control valve.
1.
Burner orifice (see Cleaning and
Maintenance page 15) or replace
burner orifice.
2.
Replace burner orifice.
3.
Contact your gas supplier.
1.
Contact your gas supplier.
2.
Clean burner (see Cleaning and
Maintenance page 15) or replace
burner orifice.

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