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4069-XXX
Error Code
980 <device>
Comm
981 <device>
982 <device>
Comm
983 <device>
984 <device>
990 <device>
991 <device>
Card
Sub Error Codes For 9XX and 2XX Error Codes
The sub error codes are helpful troubleshooting a paper path
problem, especially paper jams in the base printer, envelope feeder
and duplex unit.
When a 9XX or 2XX error displays:
Press and hold return and press select to enter for sub error codes.
Action
The engine is experiencing unreliable communications
to the specified device.
The engine protocol violation detected by the specified
device.
Communications error detected by the specified device.
Invalid command received by the specified device.
Invalid command parameter received by the specified
device.
Note: Service Errors 980 thru 984 <device> can be one
of the following: engine board, duplex, tray x (1,2,3,4 or
5), envelope feeder or output bin x (1,2 or 3).
Indicates an equipment check condition has occurred in
the specified device, but the device is unable to identify
the exact component failure.
Note: <device> can be one of the following: duplex, tray
x (1,2,3,4 or 5), envelope feeder or output bin x(1,2 or 3).
The specified device has detected an equipment check
in its system card.
Note: <device> can be one of the following: duplex, tray
x(1,2,3,4 or 5), envelope feeder or output bin x (1,2 or 3).
Diagnostic Information
2-7
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