Chapter 5: Administrative Tasks; Investigating Phone Warnings; Restarting The Phone - Polycom VVX 310 User Manual

Chapter 5: Administrative Tasks

If your phone is unable to operate properly, you may have to investigate or troubleshoot issues.
To solve issues, your administrator may ask you to restart your phone, update the phone's
configuration, or test phone hardware. This chapter shows you how to perform all these tasks.

Investigating Phone Warnings

If your phone is unable to perform certain tasks, a warning icon, , will display in the status
bar, as shown next. The warning icon lets you know that your phone has one or more important
issues. You can view details about the issues from the Warnings screen.
To view a detailed list of phone issues:
• Select Settings from Home view, and select Status > Diagnostics > Warnings.
The Warnings screen displays (as shown next), listing any phone issues.
After you view the phone warnings, you can press Clear Icon to remove the warning icon from
the status bar. However, the warning will still display in the Warnings list until the phone issue is
fixed.
Each time your phone has a warning that you haven't viewed, the Warning icon displays.

Restarting the Phone

Your system administrator may ask you to restart your phone if your phone malfunctions or to
assist in troubleshooting.
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