Call Grabber; Managing Multiple Calls - Polycom VVX 310 User Manual

Polycom® VVX® 310 Business Media Phone User Guide
Note: Auto-Answered Calls and Microphone Mute
Your phone mutes the microphone for all auto-answered calls, so that the party calling you
can't hear you. To unmute the microphone so the other party can hear you, press
enable or disable microphone mute for auto-answered calls, see step 2, below.
To enable your phone to automatically answer calls:
1 Select Settings from Home view, and select Basic > Preferences > Auto Answer.
2 From the Auto Answer screen, do the following:
○ To enable your phone to automatically answer SIP calls, select Auto Answer SIP
Calls, and select Yes. The default setting is No.
○ To mute the microphone for all auto-answered calls so the incoming caller can't hear
you, select Microphone Mute, and select Yes. The default setting is Yes.
3 Press Save.

Call Grabber

This feature allows you to seamlessly grab an active call between devices with access to
your UC line (Mobile Client, IP Telephone, PC Phone).
While on an active call on another device (Mobile Client, PC Phone)
• Press More, then Call Grab
or
• Dial *60 on your Polycom phone
This will seamlessly grab the call from the Mobile Client or PC Client

Managing Multiple Calls

You can easily manage multiple calls from Lines and Calls view.
Calls view displays all the calls for each phone line, as shown next. All the calls for a phone line
display under the associated phone line. Scroll up or down to see all your lines and calls. To
switch to Lines view, press More and then Lines or press
14
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