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The Hearthland SERIES wood pellet appliance, carries a five (5) year limited warrant for from the date of sale to the
original owner against defects and workmanship on all steel parts, (excluding the burn grate), and one (1) year on
electrical components. There specifically is no warranty on the paint, glass, burn grate, fire brick and all gaskets or
against damage caused from corrosion.
There is no written or implied performance warranty on Hearthland SERIES stoves as the manufacturer has no
control over the installation, operations, cleaning, maintenance or the type of fuel burned.
This limited warranty will not apply if your stove has not been installed, operated, cleaned and maintained in strict
accordance with the manufacturer's instructions. Burning other than quality wood pellets may void the warranty.
The warranty does not cover damage or breakage due to misuse, improper handling or modifications.
Your purchase must be registered with HEARTHLAND PRODUCTS, LLC. This can be done online at
www.Hearthlandproducts.com/support .
All claims under this limited warranty must be made through the dealer where your stove was purchased. If an
inspection by the dealer indicates that a limited warranty claim is justified, and all conditions of this limited war‐
ranty have been met, the manufacturer's total responsibilities and liabilities shall be to repair or replace, at the
manufacturer's option, the defective part(s). All costs of removal, shipment to and from the dealer or manufac‐
turer, any losses during shipment and reinstallation, and any other losses due to your stove being re‐moved, shall
be covered by the owner of the stove.
NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS RESPONSIBILITY, LEGAL OR
OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL DAMAGE TO THE PROPERTY OR PERSONS RESULTING
FROM THE USE OF THIS PRODUCT. ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANT‐ABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF ORIGI‐
NAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER BASED ON THE BREACH OF THIS
WARRANTY OR ANY OTHER TYPE OF WARRANTY EXPRESSED OR IMPLIED BY LAW, MANUFAC‐TURER SHALL IN
NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE
WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT. ALL WARRANTIES BY MANUFAC‐
TURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE MADE AGAINST MANUFACTURER ON ANY ORAL WAR‐
RANTY OR REPRESENTATION.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of im‐
plied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This lim‐
ited warranty gives you specific legal rights and you may have other rights, which vary from state to state.
It is Hearthland Products policy that NO pellet appliance be returned to any dealer without prior authorization from
Hearthland Technical Service Department.
We strongly suggest that if you do need to order any parts or options or require service, that you first deal with your
local dealer. Many dealers do stock parts and options. The majority of the part names can be found within this manual.
If for any reason you do not have a local dealer, Hearthland Inc. is proud to offer the best technical and sales support in
Call TOLL FREE 1‐888‐883‐2260
the industry.
VS0952_E
L
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IMITED
ARRANTY
Parts, Service and Returns
Additional Hearthland Products
www.memphisgrills.com
www.natureswaybbqpellets.com
12/30/2009
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