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PROBLEM
Stove Will Not Start
(continued)
Fuel feeds into the burn
grate but will not start.
Burn grate fills with fuel
and then shuts down.
Unit starts, fuel feeds and
starts properly, but no heat
output
VS0952_E
T
ROUBLESHOOTING
CAUSE
4. Air Inlet Damper setting
5. Excessive negative
pressure in the room
6. Clogged exhaust fan
or exhaust system
7. Defective exhaust fan
1. Burn Grate is not installed
or seated properly.
2. Burn Grate is clogged.
3. Igniter is not glowing
4.Air Inlet Damper setting, if ig‐
niter is glowing and burn grate is
seated properly.
1. Control Board
2. Air Inlet Damper setting
3. Fuel
4. Setting
12/30/2009
(C
)
ONTINUED
SOLUTION
*Check for proper setting. Too much air or not
enough air will effect starting time.
*Check for blockage in the air intake connector and
fresh air intake.
*Balance pressure in the room by opening a win‐
dow.
*Turn off fan forced exhaust systems.
*Inspect and clean venting.
*Inspect, remove and clean exhaust fan.
*Check air passage below and behind the burn
grate area.
*Check for operation of the exhaust blower.
*Ensure grate is installed and seated properly.
*Remove and inspect burn grate. Remove all ash
and clinkers.
*Ensure air holes are free of debris or build‐up.
*Remove burn grate, close door, and re‐start the
appliance. If the igniter does not glow red inside
the tube it is defective.
*Remove back panel and confirm wire connec‐
tions and condition of wires.
*If igniter is defective, the stove can be started
manually. See manual lighting instructions.
*Check for proper setting. Too much air or not
enough air will effect starting time.
*Check for blockage in the air intake connector and
fresh air intake.
*Increase HEAT LEVEL setting.
*Turn Heating Fan speed down.
*Confirm mode of operation.
*Confirm proper operation of convection blowers.
*Check the setting of the air damper. It may have
be accidentally closed or opened all the way.
*Follow "Fine Tuning" procedure in this manual.
*Check on quality or amount of fines found in the
fuel and hopper.
*Check the moisture content.
*Try different brand or different batch.
*Check air flow patterns, amount of insulation,
Location, size of room, ceiling heights and obstruc‐
tions.
39
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