Conair GasTrac User Manual page 59

Process air heater
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Conair has made the largest investment in customer sup-
port in the plastics industry. Our service experts are avail-
able to help with any problem you might have installing
and operating your equipment. Your Conair sales represen-
tative also can help analyze the nature of your problem,
assuring that it did not result from misapplication or
improper use.
To contact Customer Service personnel, call:
From outside the United States, call:
You can commission Conair service personnel to provide
on-site service by contacting the Customer Service
Department. Standard rates include an on-site hourly rate,
with a one-day minimum plus expenses.
If you do have a problem, please complete the
following checklist before calling Conair:
Make sure you have all model, serial and parts list
numbers for your particular equipment. Service
personnel will need this information to assist you.
Make sure power is supplied to the equipment.
Make sure that all connectors and wires within
and between control systems and related
components have been installed correctly.
Check the troubleshooting guide of this manual
for a solution.
Thoroughly examine the instruction manual(s)
for associated equipment, especially controls.
Each manual may have its own troubleshooting
guide to help you.
Check that the equipment has been operated as
described in this manual.
Check accompanying schematic drawings for
information on special considerations.
IMS0002/0797
814-437-6861
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Additional manuals and
prints for your Conair
equipment may be
ordered through the
Customer Service or
Parts Departments for a
nominal fee.
A
PPENDIX
A-1

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